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Retail Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Bass Pro Shops

Retail Manager - Operations

Cary, NC · On-site

The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and ...

PetSmart Careers

Retail Operations Lead

Cary, NC · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Durham, NC · On-site

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Garner, NC · On-site

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Durham, NC · On-site

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Cary, NC · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Garner, NC · On-site

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Durham, NC

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Garner, NC · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Durham, NC · On-site

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Durham, NC · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Durham, NC · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Durham, NC · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Cary, NC · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Garner, NC · On-site

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Cary, NC

$15.75 - $19.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Garner, NC · On-site

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Garner, NC · On-site

$13.66 - $19.16/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Raleigh, NC

Retail Operations Manager information

See Raleigh, NC salary details

$13

$21

$36

How much do retail operations manager jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for retail operations manager in Raleigh, NC is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Raleigh, NC? The most popular types of Retail Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Retail Operations Manager jobs? Cities near Raleigh, NC with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,955 per year, or $21.6 per hour.
Retail Operations Associate

Retail Operations Associate

Museum Of Life And Science

Durham, NC • On-site

$15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

TitleRetail Operations Associate LocationMuseum of Life and Science About the OrganizationThe Museum of Life and Science, one of North Carolina’s top family destinations, has been a beloved Durham institution for 75 years. The Museum features 84 acres of exhibits, experiences, and outdoor exploration, including one of the East Coast's largest butterfly conservatories and a two-story science center. As an accredited zoo, the Museum is home to lemurs, black bears, endangered red wolves, and more than 140 species of live animals, butterflies, and insects. Readers of Durham Magazine, Indy Week, and Carolina Parent have repeatedly named us the top Museum in the Triangle. Charity Navigator rated the Museum, a 501(c3) nonprofit organization, 100 out of 100-- the highest possible score.
Our mission is to create a place of lifelong learning where people of all ages embrace science as a way of knowing about themselves, their community, and their world. The Museum serves our increasingly diverse community with interactive and accessible experiences that build and develop lifelong connections with science, nature, and critical thinking. The Museum partners with NASA, NOAA, the National Science Foundation, Duke University, NC State University, and the University of North Carolina on many research projects and programs.
In addition to an incredible team of co-workers, the Museum provides competitive compensation commensurate with experience, as well as a full array of employee benefits for eligible positions, including a generous 403b retirement plan with employer contributions, health, dental, and vision insurance, flex-spending plans, life insurance, long-term disability insurance, paid vacation and sick leave, nine paid annual holidays, employee appreciation events, and a family membership to the Museum. Full-Time/Part-TimePart-Time Exempt/Non-ExemptNon-Exempt Description

Position Objective: Supports the Museum’s mission by providing excellent customer service to enhance the customers’ retail experience and maintaining strong operational protocol to protect the Museum’s assets.

Responsibilities:

  • Provides exemplary customer service to all guests according to accepted service standards.
  • Knowledgeable about current product lines and communicates product information to customers.
  • Knows and adheres to all policies and procedures, such as opening and closing, receiving, and maintaining inventory, cash register operations, food handler guidelines, and other administrative duties.
  • Supports coffee bar operations by serving beverages and food, on occasion.
  • Assists the Retail Operations Manager, Retail Operations Assistant Manager, and Lead Retail Operations Associates in carrying out all necessary retail operations.
  • Knows and ensures that Museum policies and procedures are followed.
  • Knows and adheres to all merchandising standards with high attention to detail.
  • Always adheres to Museum safety procedures.
  • Engages with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.
  • Prioritizes the Museum’s values of inclusion and kindness in all interactions with staff, volunteers, and guests.
  • Additional duties as needed

Actual Pay Rate: $15.00/hour

Position Requirements
  • A demonstrated passion for customer service
  • Ability to accurately handle cash, charge, check, and gift card transactions
  • Basic knowledge of computer systems
  • Ability to stand for up to 9 hours
  • Ability to maneuver around sales floor and stock room including repetitive bending, prolonged standing, twisting, and climbing
  • Ability to withstand prolonged periods of repetitive motions with hands/wrists
  • Ability to lift 40 pounds
  • Flexible schedule with weekend and potential evening work
  • Additional job related duties as needed

Preferred:

  • Sales/Retail Experience
  • Coffee bar experience
  • Spanish Fluency
  • Visual Merchandising Experience
  • Familiarity with Counterpoint
ShiftVarious Shifts Pay Range$15.00/hour EOE StatementThe Museum of Life and Science is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. In addition, we will provide reasonable accommodation for individuals with disabilities to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. As an equal opportunity employer, we value the differences and benefits that a diverse culture brings. Join us!