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Retail Operations Manager Jobs in Norwalk, CT (NOW HIRING)

Kith

Operations Lead

New York, NY · On-site

$23 - $26/hr

Ability to manage/oversee multiple projects at once * Ability to lift and move 25lbs. * Ability to perform standard tasks that are related to retail operations including but not limited to, bending ...

Kith

Operations Lead

New York, NY · On-site

$23 - $26/hr

Ability to manage/oversee multiple projects at once * Ability to lift and move 25lbs. * Ability to perform standard tasks that are related to retail operations including but not limited to, bending ...

Kering

GUCCI Director, Retail Operations

New York, NY · On-site

Through a close and organized collaboration with the markets and coordination with worldwide (WW) management, the Director of Operations, must ensure that the retail channel is running as efficiently ...

Kering

GUCCI Director, Retail Operations

New York, NY · On-site

Through a close and organized collaboration with the markets and coordination with worldwide (WW) management, the Director of Operations, must ensure that the retail channel is running as efficiently ...

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Retail Operations Manager information

See Norwalk, CT salary details

$13

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How much do retail operations manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for retail operations manager in Norwalk, CT is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $24.38 per hour, depending on experience, location, and employer.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What cities near Norwalk, CT are hiring for Retail Operations Manager jobs?

Cities near Norwalk, CT with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,614 per year, or $22.4 per hour.

Operations Lead

Kith

New York, NY • On-site

$23 - $26/hr

Full-time

Re-posted 12 days ago

Job description

ABOUT THE ROLE
Location: Soho Women's store
Status: Full Time
Compensation: $23.00-$26.00/hr + Commission(s)
Position Summary:
The Kith Operations Lead is the right hand to the Operations Manager. Supervises merchandise handling process. Supervises and provides training for the daily activities of all stock associates in partnership with the Operations Manager. Maintains an organized stockroom. Oversees replenishment process and provides leadership team with feedback regarding staff performance and inventory need to know. Manages shipping and receiving of in store merchandise and communicates with Warehouse and HQ teams. Point person for back-of-house matters when Operations Manager is unavailable.
RESPONSIBILITIES
Primary Responsibilities:
  • Ensures execution of all shipment receiving and processing procedures.
  • Ensures adept product is neatly organized and placed in the stock room.
  • Performs audit and transfers of damaged and defective merchandise, complete re-tickets, and phone orders.
  • Tracks productivity and ensures that the team is meeting the standards and efficiency set by upper management.
  • Ensures all delivery information is recorded and accurately reported.
  • Communicates daily goals and priorities to support associates, redirects activities as necessary to achieve results.
  • Manages shipment supplies and fixtures and communicates needs to the leadership team.
  • Ensures the stockroom is neat, clean, and organized.
  • Influences employees to support an operationally efficient and effective process driven environment.
  • Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects/Tasks:
  • Participates and assists in Physical Inventories as required by the business.
  • Assist Merchandising team during visual initiatives, as needed.

REQUIREMENTS
Availability:
  • Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
  • Availability to consistently work weekends, special projects, drops/releases or as the business' needs require.

Experience:
  • 6+ months in a customer facing role.
  • 1+ year in a retail environment.
  • 1+ year in an apparel operations role.

Skills/Abilities:
  • Thorough communication with customers, peers, and Direct-Report(s)
  • Efficient time management skills.
  • Effective multi-tasker
  • Ability to manage/oversee multiple projects at once
  • Ability to lift and move 25lbs.
  • Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
  • Ability to stand and walk for prolonged periods of time.

WHO YOU ARE
Professional Characteristics:
  • Detail-Oriented
  • Self-Starter
  • Organized
  • Team Player

Personal Characteristics:
  • Supportive
  • Solution-driven
  • Natural Leader

WHO WE ARE
Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering remote or hybrid work, is fraudulent.

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