The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...
Quick apply
The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...
Quick apply
The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...
The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...
The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...
Austin, TX · On-site
The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...
Austin, TX · On-site
The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
$17.18 - $30.25/hr
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
$17.18 - $30.25/hr
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
$17.18 - $30.25/hr
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
$17.18 - $30.25/hr
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Round Rock, TX · On-site
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
$17.18 - $30.25/hr
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
$17.18 - $30.25/hr
Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...
Austin, TX · On-site
About the Role We're hiring a growth-minded operator to own and scale Base's retail operations ... You'll manage our in-store sales vendor, build the marketing collateral and local campaigns that ...
Austin, TX · On-site
About the Role We're hiring a growth-minded operator to own and scale Base's retail operations ... You'll manage our in-store sales vendor, build the marketing collateral and local campaigns that ...
We are looking for a professional Operations Manager to coordinate and oversee our RedLion Mobile retail operations in our Texas market. The Operations Manager role is mainly to implement the right ...
We are looking for a professional Operations Manager to coordinate and oversee our RedLion Mobile retail operations in our Texas market. The Operations Manager role is mainly to implement the right ...
Austin, TX · On-site
$110K - $130K/yr
Austin, TX Base Salary: $120,000 Position Summary The Home Services Manager will take full operational and financial ownership of a $3.5M residential HVAC retail division in North Austin. This leader ...
Quick apply
Austin, TX · On-site
$110K - $130K/yr
Austin, TX Base Salary: $120,000 Position Summary The Home Services Manager will take full operational and financial ownership of a $3.5M residential HVAC retail division in North Austin. This leader ...
Austin, TX · On-site
$110K - $130K/yr
Austin, TX Base Salary: $120,000 Position Summary The Home Services Manager will take full operational and financial ownership of a $3.5M residential HVAC retail division in North Austin. This leader ...
Austin, TX · On-site
$110K - $130K/yr
Austin, TX Base Salary: $120,000 Position Summary The Home Services Manager will take full operational and financial ownership of a $3.5M residential HVAC retail division in North Austin. This leader ...
Austin, TX · On-site
$4.8K - $7.7K/mo
Austin MOS Codes: 8056,43HX,4E0X1,68S,740A,74A,74D,92W,MSSR,MST Under the general direction of the Retail Food Safety Operations (RFSO) Branch Manager, the Sanitarian III performs highly advanced ...
Austin, TX · On-site
$4.8K - $7.7K/mo
Austin MOS Codes: 8056,43HX,4E0X1,68S,740A,74A,74D,92W,MSSR,MST Under the general direction of the Retail Food Safety Operations (RFSO) Branch Manager, the Sanitarian III performs highly advanced ...
Austin, TX · On-site
$32K - $42K/yr
Work with Retail Operations Manager in implementing café and company programs * Address minor staff infractions through write-ups, warnings, etc. * Work with Education and Quality Control Manager to ...
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Austin, TX · On-site
$32K - $42K/yr
Work with Retail Operations Manager in implementing café and company programs * Address minor staff infractions through write-ups, warnings, etc. * Work with Education and Quality Control Manager to ...
Minimum Qualifications Minimum 5 years of experience of program and/or project management in retail operations, inventory management, and/or supply chain Have a deep understanding of supply chain ...
Minimum Qualifications Minimum 5 years of experience of program and/or project management in retail operations, inventory management, and/or supply chain Have a deep understanding of supply chain ...
$13.32 - $15.39
8% of jobs
$16.44 is the 25th percentile. Wages below this are outliers.
$15.39 - $17.46
33% of jobs
The median wage is $17.99 / hr.
$17.46 - $19.52
35% of jobs
$19.52 - $21.59
3% of jobs
$21.59 - $23.66
1% of jobs
$23.66 - $25.72
3% of jobs
$25.72 - $27.79
5% of jobs
$27.79 - $29.86
4% of jobs
$29.86 - $31.93
4% of jobs
$31.93 - $33.99
2% of jobs
$33.99 - $36.06
1% of jobs
$13
$21
$36
| Aspect | Retail Operations Manager | Retail Store Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followed | Manages daily store activities, supervises staff, and ensures customer satisfaction within a single store |
| Required Credentials | Typically requires a bachelor's degree in business or related field; experience in retail management | High school diploma or equivalent; experience in retail preferred |
| Work Environment | Corporate office and multiple retail locations | Single retail store |
| Industry Usage | Commonly employed in retail chains and large retail companies | Found in individual retail stores and small chains |
The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and consistent execution across all retail locations.
The Retail Operations Manager serves as the primary liaison between retail stores and corporate departments, ensuring alignment with company objectives while fostering a high-performing, customer-focused culture. This position requires frequent travel between retail locations and a hands-on approach to coaching, development, and operational oversight.
Retail Leadership & Operations
Provide direct leadership, coaching, and support to all Retail Managers.
Establish and maintain operational standards, policies, and procedures across all retail locations.
Drive consistent execution of company initiatives, promotions, and strategic objectives.
Monitor and improve store performance through KPI analysis and action planning.
Conduct regular store visits and operational audits to ensure compliance and operational excellence.
Develop and implement strategies to improve sales, productivity, profitability, and customer satisfaction.
Partner with cross-functional departments to ensure stores are adequately supported and aligned with organizational goals.
Team Leadership & Development
Recruit, develop, and retain high-performing retail leadership teams.
Conduct regular one-on-one meetings, performance reviews, and development planning with Retail Managers.
Create succession plans and identify future leaders within the retail organization.
Foster a culture of accountability, engagement, teamwork, and continuous improvement.
Ensure consistent application of company policies and performance management practices.
Customer Experience
Champion an exceptional customer experience across all retail locations.
Analyze customer feedback and identify opportunities for improvement.
Develop initiatives that increase customer loyalty, retention, and satisfaction.
Ensure retail teams maintain professional, knowledgeable, and service-oriented interactions with customers.
Financial & Business Management
Monitor and analyze sales performance, labor costs, inventory metrics, and other operational KPIs.
Develop action plans to achieve revenue, profitability, and operational goals.
Partner with Finance and HR to manage budgets, staffing plans, and labor utilization.
Utilize data and reporting tools to identify trends and drive business decisions.
Compliance & Risk Management
Ensure compliance with all company policies, regulatory requirements, and industry standards.
Maintain adherence to state and local regulations applicable to retail operations.
Partner with Compliance, Security, and Operations teams to mitigate risk and address operational concerns.
Conduct investigations and corrective action processes as needed.
Inventory & Operational Controls
Collaborate with Inventory, Fulfillment, and Operations teams to ensure product availability and inventory accuracy.
Monitor inventory trends and implement corrective actions to minimize shrinkage and operational losses.
Ensure stores follow established inventory handling, cash management, and security procedures.
Ability to travel regularly between retail locations throughout Texas.
Expected travel of approximately 40%–60% of working time, depending on business needs, store performance, staffing support, and expansion activities.
Frequent visits to retail locations to conduct operational reviews, coach leaders, support store initiatives, and ensure consistency across the organization.
Occasional overnight travel may be required.
Must maintain a valid driver's license and be able to travel independently throughout the state.
Required
Bachelor's degree in Business Administration, Retail Management, Operations Management, or related field; equivalent experience may be considered.
5+ years of multi-unit retail leadership experience.
3+ years of direct people leadership experience managing managers.
Demonstrated success leading multiple retail locations and achieving operational goals.
Strong understanding of retail operations, workforce management, inventory control, and customer service.
Experience analyzing KPIs and translating data into actionable business strategies.
Excellent communication, coaching, and leadership skills.
Ability to travel regularly between retail locations.
Preferred
Experience in highly regulated industries such as healthcare, pharmacy, medical cannabis, alcohol, or other compliance-driven retail environments.
Experience supporting retail growth, new store openings, or multi-site operations.
Familiarity with POS systems, workforce management platforms, and retail reporting tools.
Knowledge, Skills & Abilities
Strong leadership and team development capabilities.
Ability to influence and build relationships across all levels of the organization.
Strategic thinker with strong problem-solving skills.
Excellent organizational and project management abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong financial acumen and business judgment.
Commitment to delivering exceptional customer experiences.
Ability to travel between retail locations as needed.
Ability to sit, stand, walk, and use a computer for extended periods.
Ability to occasionally lift and move items up to 25 pounds.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Offices of health practitioners
51 - 200 Employees
Manchaca, TX, US
2018