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Retail Operations Manager Jobs in Edmonton, AB (NOW HIRING)

Intelcom

Operations Manager

Edmonton, AB · On-site

Operations & Performance Management * Supervise day-to-day operations and provide feedback and ways to improve in operations (OPS). * Prepare andmonitorperformance reports (on-time deliveries ...

Westerra Equipment

Operations Manager

Nisku, AB · On-site

Run the Operation: Manage service, parts, and shop teams to build a positive, productive, and safe work culture. * LEAN Execution: Simplify processes, streamline dealership operations, and foster a ...

Skechers

Retail Store Manager

Edmonton, AB · On-site

CA$30/hr

Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You'll play a pivotal role in ...

Skechers

Retail Store Manager

Edmonton, AB · On-site

CA$35 - CA$40/hr

Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You'll play a pivotal role in ...

Bird Construction

Field Operations Manager

Edmonton, AB · On-site

Field Operations Manager The Manager, Field Operations is accountable for the quality and execution of construction projects. The position is directly accountable to the Director of Operations and is ...

COBS Bread

Regional Operations Specialist

Edmonton, AB · On-site

Great Place To Work Certified™ Best Workplaces™ in Retail & Hospitality 2025 Regional Operations Specialist Reports to: Regional Operations Manager, Prairies Location: Edmonton, AB We are looking ...

Goodwill

Customers Service Manager

Edmonton, AB

$18/hr

Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit ... Maintains the day-to-day operations of the store including managing and meeting Team Member and ...

Gilead

Senior Manager, Lab Operations

Edmonton, AB · On-site

As a Senior Manager, Lab Operations at Gilead, you will lead the Lab Operations function at the Gilead Alberta site in Edmonton, supporting Technical Development teams. This role is accountable for ...

Skechers

Retail Assistant Store Manager

Edmonton, AB · On-site

CA$28/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Edmonton, AB · On-site

CA$25/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Edmonton, AB

Retail Operations Manager information

See Edmonton, AB salary details

$24K

$56.7K

$95.5K

How much do retail operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for retail operations manager in Edmonton, AB is $56,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

Is a retail operations manager a high paying job?

A retail operations manager typically earns a competitive salary that varies based on experience, location, and company size. In general, it is considered a mid- to high-level management position with potential for higher pay with advanced skills and certifications. Compensation often includes bonuses and benefits related to overseeing store performance and staff management.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Edmonton, AB? The most popular types of Retail Operations jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Retail Operations Manager jobs? Cities near Edmonton, AB with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,704 per year, or $27.3 per hour.

Operations Manager

Intelcom

Edmonton, AB • On-site

Full-time

Posted 20 days ago

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Health & Safety Compliance

  • Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.

  • Enforce safe working methods and behaviors within the team.

  • Conduct safety audits and operations checks.

  • Make sure everyone meets safety standards and respond quickly to requests for changes and unforeseen events.

  • Respond to emergencies asrequired.

  • Ensure warehouse cleanliness and organization.

Operations & Performance Management

  • Supervise day-to-day operations and provide feedback and ways to improve in operations (OPS).

  • Prepare andmonitorperformance reports (on-time deliveries, exceptions, etc.).

  • Review Proof of Delivery (POD) reports.

  • Monitor andmaintainstation facilities and equipment to ensure they are in good working condition.

  • Implement operational policies and procedures to improve efficiency.

  • Manage and coordinate station staff and schedules to ensure adequate coverage.

  • Communicate regularly with upper management to provide updates and discuss improvements and cascade any changes down the chain.

  • Conduct regular station audits and performance evaluations for staff and provide feedback to help them improve and grow in their roles.

  • Support the team and handle unforeseen events or operational challenges.

Customer Service & Relationship Management

  • Handle customer complaints and inquiries promptly and professionally to ensure customer satisfaction.

  • Work closely with other departments to ensure smooth operations and address any issues that arise.

Staff Development & Training

  • Provide training and development opportunities for staff to enhance their skills and ensure they are up to date with company policies and procedures.

  • Mentor and support the team.

  • Plan and oversee onboarding activities for new employees to ensure a smooth transition.

Inventory & Asset Management

  • Oversee inventory levels and ensure that all materials and supplies are adequately stocked and accounted for.

  • Implement and oversee loss prevention strategies to safeguard company assets, packages, and other goods. This involves conducting regular audits, monitoring for theft or fraud, and ensuring all undelivered parcels are returned to the station at the end of the day.

  • In case of suspected theft, initiate investigations and coordinate with the Loss Prevention department and IDC relationship managers.

Data Management & Reporting

  • Maintainaccuratelogs (delivery, incident, inventory) and daily reports.

  • Perform data entry as needed tomaintainaccuraterecords.

  • Regulatory & Compliance Oversight

Ensure all operationscomply withlocal, state, and federal regulations as well as company policies.

  • Evaluate and assess employee performance,workplace conduct and compliance asrequired, including discipline whereappropriate.

Other duties as assigned

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you'll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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