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Retail Operations Manager Jobs in Oregon (NOW HIRING)

Full Leaf Tea Company

Operations Manager

White City, OR · On-site

Operations Manager - Full Leaf Tea Company On-site in White City, OR About Us At Full Leaf Tea Company, we craft premium organic loose leaf teas and wellness blends, delivering unmatched quality and ...

MNCP Staffing

Operations Manager

OR · Remote

Manage escalated client issues with urgency and professionalism; serve as the operational point of contact for service delivery concerns. * Conduct client business reviews to communicate performance ...

Amazon

Operations Manager

Salem, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Ana Castilla, DDS

Operations Manager

Salem, OR · On-site

Castilla Orthodontics and Enhance Oral Surgery is looking for an organized, proactive, and detail-oriented Operations Manager to keep our two offices running smoothly and efficiently. This role is ...

Amazon

Operations Manager

Hillsboro, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Fairview, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Surfsand Resort

Operations Manager

Cannon Beach, OR · On-site

Surfsand Resort is seeking an experienced Operations Manager to help lead our team and support the day-to-day operations of our award-winning oceanfront resort. This is a hands-on leadership role for ...

New

MSCCN

Operations Manager

Hillsboro, OR · On-site

$100K/yr

As our Operations Manager, you will provide strategic and operational leadership for a fast-paced 24/7 communications environment, ensuring exceptional service delivery, employee development, and ...

New

Stonebridge Companies

Operations Manager

Astoria, OR · On-site

Operations Manager Location: Queens New York FLSA: Exempt Status: F ull-time Reports to: General Manager Supervises: Front Office Department Pay Range: 75K Per year Job Summary: The Operations ...

Ameriprise Financial

Operations Manager

Portland, OR · On-site

Lead, coach, mentor and provide performance management for direct reports. Partner with Senior Operations Leader and Regional Director of Operations to determine staffing needs; request, hire and ...

Ameriprise Financial

Operations Manager

Portland, OR · On-site

Lead, coach, mentor and provide performance management for direct reports. Partner with Senior Operations Leader and Regional Director of Operations to determine staffing needs; request, hire and ...

New

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Retail Operations Manager information

See Oregon salary details

$14

$23

$39

How much do retail operations manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for retail operations manager in Oregon is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.67 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Oregon? The most popular types of Retail Operations jobs in Oregon are:
What cities in Oregon are hiring for Retail Operations Manager jobs? Cities in Oregon with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Oregon as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $48,898 per year, or $23.5 per hour.

Operations Manager

National Guard Employment Network

Hillsboro, OR • On-site

$100K/yr

Full-time

Posted 2 days ago

New

Job description


Are you a proven leader with a passion for public safety, operational excellence, and developing high-performing teams? We are seeking an experienced 911 Operations Manager to join one of the region's largest and most dynamic emergency communications centers. WCCCA is the second largest primary 9-1-1 Center in Oregon, providing 9-1-1 emergency communications for over 15 police and fire agencies that serve Washington County and also provide fire service into Clackamas, Yamhill and Multnomah Counties.
This is an opportunity to lead over 75 dedicated professionals who serve as the critical link between the public and first responders. As our Operations Manager, you will provide strategic and operational leadership for a fast-paced 24/7 communications environment, ensuring exceptional service delivery, employee development, and compliance with industry best practices. As a member of our executive management team, you will play a key role in driving continuous improvement, fostering a culture of accountability and teamwork, and helping shape the future of emergency communications.
If you thrive in a mission-driven environment where your leadership directly impacts the safety of the communities we serve, we invite you to join our team.
Examples Of Essential Duties:
This position manages, directs, and provides oversight of the operations, training, and personnel of the Agency's 9-1-1 center; serves as the liaison with user agencies; provides vision for the center based on Agency mission and may respond to emergencies or high-priority incidents involving the dispatch center at any time. May serve in the capacity of the Assistant Director or Executive Director in their absence.
This is a full-time, exempt position and is a member of the executive management team.
Duties may include, but are not limited to the following:
  1. Plan, organize and direct call taking and dispatch activities for user agencies; plan, organize and direct the activities of the multi-jurisdictional Emergency Communications Center (ECC).
  2. Manage and direct Administrative Supervisor and Operations Supervisors; evaluate performance of assigned staff; provide coaching for performance improvement and development; recognize good performance and take disciplinary action as appropriate; review and approve time records, work duties and projects to ensure timely progress and other personnel records as necessary.
  3. Manage overall staffing to ensure operational readiness of the center. Provide direction and oversight of staffing and deployment plans to ensure service levels are maintained.
  4. Hold weekly operational team meetings to review and discuss issues related to operations; serve as a resource for Operations Supervisors in solving employee issues and requests; serve as advocate for employees and Supervisors to management staff.
  5. Provide oversight to training functions for operations personnel in coordination with Administrative Supervisor to ensure mandatory training and education is completed on an annual basis in accordance with Agency need and state requirements.
  6. Participate in development, revision and implementation of the Agency's directives and standard operating guidelines.
  7. Create an annual budget for the Operations Division; monitor revenue and expenditures ensuring they remain within budget parameters. Ensure proper forecasting to ensure operational strategic needs and projects are met.
  8. Establish and maintain excellent working relationships with user agencies; serve as command-level liaison with user agencies to resolve operational issues.
  9. Attend and participate in meetings, task forces and technical groups representing the Agency in matters pertaining to operations and to coordinate emergency services.
  10. Provide oversight and direction as needed on investigations and resolution of complaints and inquiries from employees, the public and users regarding operational services; review completed investigation reports and determine appropriate action (i.e. discipline, etc.).
  11. Participate in labor negotiations for guidance and assistance.
  12. Participate in hiring and retention decisions.
  13. Provide backup to Operations Supervisor, Record Requests function as needed.
  14. Conduct complex management and systems studies and prepare recommendations to the Executive Director, Assistant Director or partner agencies.
  15. Work with managers from each division within the agency to ensure all work is balanced to meet competing needs between service level expectations, budgetary availability, contractual requirements, and the health and well-being of staff.
  16. Oversees the safety and security of the center, its employees and equipment; responds to changes in County, State, or Federal threat levels and adjusts security accordingly.
  17. Adhere to grievance procedures and timelines; respond to grievances accordingly.
  18. Attend conferences, training and pertinent meetings to stay up to date on state, regional and national trends in 911 technology, best practices and policies.
  19. Perform sensitive and confidential duties in the course of work or at the request of the Assistant Director or Executive Director.
  20. Create vision for the future of Operations; provide recommendations for procedures and processes; provide recommendations toward improvement of the culture of the Operations work environment, including recognition and wellness.
  21. Ensure duties and tasks are conducted in accordance with the Agency Safety Program.
  22. Perform other duties as assigned.
Typical Qualifications:
A bachelor's degree in communications, management, or human resources and a minimum of 5 years' responsible experience in 911 communication center operations, including considerable supervisory experience; experience developing and implementing policies and procedures required and experience in departmental budget development.
Any combination of college-level training and work experience that demonstrates the knowledge, skills and abilities to perform the above-described duties is qualifying.
Necessary Special Requirements
  • Must possess a minimum Basic DPSST Telecommunicator and Emergency Medical Dispatcher certification within 18 months of hire.
  • Must complete required DPSST Mid-Management training within 18 months of hire.
  • Must complete required ICS classes within 18 months of hire.
  • Must possess and maintain LEDS certification.

Knowledge, Skills and Abilities
  • Thorough knowledge of the methods, policies, procedures and operations of a public safety communications center; Federal, State and local laws governing the operations of a 911 communication center; the operational characteristics of the equipment used in public safety communications including multi-line telephone systems, radio systems and computer systems.
  • Considerable knowledge of the principles of supervision and personnel practices, training techniques and objectives.
  • Ability to plan, coordinate, direct and review the activities of subordinate employees; communicate effectively both verbally and in writing; develop and maintain effective working relationships with User agencies, employees, and the general public; prepare clear and accurate reports. Complete projects within given timelines.
  • Ability to work with a diverse group of people including elected officials, physicians, dispatchers, all levels of police, fire and EMS personnel.
  • Ability to develop and execute well-formed action plans. Ability to identify opportunities and problems and analyze a range of possible actions or responses. Proven track record of building positive relationships within the community. Demonstration of situational awareness and adaptability in highly charged political scenarios. Knowledge of the National Incident Management System (NIMS) and ability to work within an ICS structure.
  • Ability to understand, write and manage a divisional and/or program budget. Use of sound fiscal and financial management practices leading to effective and efficient use of resources.
  • Ability to provide successful communication of management policies, goals and priorities to Agency personnel. Establish well developed performance objectives and goals that are widely understood.
  • Knowledge of current industry events and challenges - anticipate and communicate opportunities and challenges for the Agency, study relevant issues, maintain a pro-active approach with a long-term view.
  • Knowledge of labor laws, employment laws including family leave and wage and hour laws.
  • Ability to operate standard office machinery and thorough knowledge of computer programs and software such as Microsoft office products.
  • Ability to exercise good judgment, common sense and emotional intelligence in accomplishing responsibilities and in interactions with others.
  • Ability to apply a high level of initiative, discretion and judgment in accomplishing assigned tasks; ability to work under stressful and emotional conditions; ability to maintain confidentiality.
  • Ability to establish and maintain effective relationships with those contacted in the course of work.
Supplemental Information:
Physical Demands
Sit, walk and stand for extended period of time. Stoop, lift, carry, push, pull, or otherwise move objects weighing up to 15 pounds infrequently; use of keyboard requiring a high degree of finger dexterity and visual work on a computer for long periods of time. Use of telephone and verbal communication is frequent and occasional dealing with distraught or difficult individuals. Ability to communicate orally, in writing. Work is usually conducted in an office environment with occasional travel. After hours availability and ability to report to work site as needed.
Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
Supervision Received/Exercised
The Operations Manager position receives direct supervision from the Agency Assistant Director. This position directly supervises the Operations Supervisors and Administrative Supervisor and indirectly oversees all operations personnel.

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