1

Retail Operations Associate Jobs in Richlands, VA

Zone Team Leader

Marion, VA · On-site

$15.02 - $16.02/hr

... operation of a particular zone of the overall retail sales floor of a store location. The Retail ... Supervise associates within the assigned zone, communicate company directives to ensure follow-up ...

bealls Store Associate

Bluefield, VA · On-site

$13 - $15/hr

STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! bealls ... Accurately handling register operations and transactions * Receiving, unloading, and processing ...

bealls Store Associate

Bluefield, VA · On-site

$13 - $15/hr

STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! bealls ... Accurately handling register operations and transactions * Receiving, unloading, and processing ...

Ace Sales Associate

Marion, VA · On-site

$13.25 - $18/hr

Execute the daily operational, day-to-day goals and priorities assigned by store management ... Cooperate with others and work well as part of a retail team, for example actively participate in ...

Ace Sales Associate

Lebanon, VA · On-site

$11.50 - $15.75/hr

Execute the daily operational, day-to-day goals and priorities assigned by store management ... Cooperate with others and work well as part of a retail team, for example actively participate in ...

Customer Service Associate I

Honaker, VA

$12.75 - $17.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Lebanon, VA · On-site

$12 - $16.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Bradshaw, WV

$13.75 - $18.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Chilhowie, VA · On-site

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Oakwood, VA · On-site

$15.50 - $21.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

North Tazewell, VA · On-site

$13.25 - $18.25/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Chilhowie, VA · On-site

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Bluefield, VA · On-site

$12.50 - $17.25/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Vansant, VA · On-site

$13 - $17.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Pounding Mill, VA · On-site

$13.75 - $18.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Richlands, VA · On-site

$13.75 - $18.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Vansant, VA · On-site

$13 - $17.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Tazewell, VA · On-site

$13.50 - $18.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Showing results 21-40

Retail Operations Associate information

See Richlands, VA salary details

$8

$17

$22

How much do retail operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for retail operations associate in Richlands, VA is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.58 per hour, depending on experience, location, and employer.

What is a retail operations associate?

Retail Operations Associates are employees responsible for supporting the daily functions of a retail store. Their main duties typically include stocking shelves, assisting customers, operating cash registers, maintaining store cleanliness, and helping with inventory management. They play a key role in ensuring that the store runs smoothly and that customers have a positive shopping experience. Retail Operations Associates often work closely with store managers and other team members to meet sales goals and uphold store standards.

What are the key skills and qualifications needed to thrive as a retail operations associate?

To thrive as a Retail Operations Associate, you need strong customer service abilities, attention to detail, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is commonly required. Excellent communication, teamwork, and problem-solving skills help associates provide a positive shopping experience and resolve issues efficiently. These skills are vital to ensure smooth store operations, accurate transactions, and high customer satisfaction.

What are some common challenges faced by retail operations associates, and how can they be effectively managed?

Retail Operations Associates often encounter challenges such as managing high customer volumes during peak hours, keeping inventory accurately stocked, and balancing multiple tasks under time constraints. Effective time management, clear communication with team members, and familiarity with store protocols can help mitigate these challenges. Many stores provide ongoing training and encourage collaboration, enabling associates to quickly adapt and support each other during busy periods.

What is the difference between Retail Operations Associate vs Retail Sales Associate?

AspectRetail Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, selling products, and customer service
Required SkillsInventory management, organizational skills, basic administrative tasksCustomer service, communication, product knowledge
Work EnvironmentBack-end store operations, stockrooms, administrative areasSales floor, customer interaction areas
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty retail

While both roles are essential in retail, Retail Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

Is a retail operations associate's job stressful?

The role of a retail operations associate can be stressful due to fast-paced environments, customer interactions, and the need to meet sales or operational targets. However, stress levels vary depending on the store size, management style, and individual workload, with skills like organization and communication helping to manage pressure.

What job categories do people searching Retail Operations Associate jobs in Richlands, VA look for?

The top searched job categories for Retail Operations Associate jobs in Richlands, VA are:

What cities near Richlands, VA are hiring for Retail Operations Associate jobs?

Cities near Richlands, VA with the most Retail Operations Associate job openings:

Infographic showing various Retail Operations Associate job openings in Richlands, VA as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,034 per year, or $17.3 per hour.

$15.02 - $16.02/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Ollie's Bargain Outlet rating

4.9

Company rating: 4.9 out of 10

Based on 357 frontline employees who took The Breakroom Quiz

627th of 739 rated retailers


Job description

Join our team and live the Ollie-tude!: (Ollie's Core Values)
    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
    • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.
    • 20% Associate discount on all Ollie's purchases.
    • Vast array of voluntary benefits.

Position Overview:
The Retail Zone Team Leader is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The Retail Zone Team Leader oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising, and customer service oversight.
Primary Responsibilities:
  • Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
  • Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
  • Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
  • Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
  • Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
  • Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Qualifications:
  • High school diploma or equivalent required.
  • Minimum of 1-2 years of supervisory experience with a mid- to large-size retailer.
  • Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude and team player who interacts well with customers and associates.

Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a constant state of alertness and safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.
New Hire Starting Pay Range: $15.02-$16.02
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Ollie's Bargain Outlet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom