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Retail Operations Associate Jobs in Richlands, VA

Roses Discount Stores

Customer Service Associate

Richlands, VA · On-site

$13.50 - $18.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Food Lion

FT Perishable Associate

Marion, VA · On-site

Retail Operations Job Requisition: 509652 Address: USA-VA-Marion-945 N Main St. Suite 2 Store Code ... Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and ...

AutoZone

Retail Sales Associate - Part Time

Marion, VA · On-site

$12.77 - $13.05/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Retail Sales Associate, where you'll play a key ...

AutoZone

Retail Sales Associate - Part Time

Grundy, VA · On-site

$12.77 - $13.05/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Retail Sales Associate, where you'll play a key ...

Variety Stores LLC

Customer Service Associate

Richlands, VA

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Variety Stores LLC

Customer Service Associate

Richlands, VA · On-site

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Roses Discount Stores

Customer Service Associate

Richlands, VA · On-site

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Richlands, VA · On-site

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

AutoZone

Retail Sales Associate - Part Time

Marion, VA

$14.25 - $16.25/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Retail Sales Associate, where you'll play a key ...

AutoZone

Retail Sales Associate - Part Time

Grundy, VA · On-site

$13.25 - $15.25/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Retail Sales Associate, where you'll play a key ...

Big Lots

Customer Service Associate

Richlands, VA · On-site

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Ollie's

Retail Store Manager

Bluefield, VA · On-site

$62K - $68K/hr

An Ollie's Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about ...

Hibbett Retail, Inc.

Sales Associate

Pounding Mill, VA · On-site

$12 - $14.40/hr

00374 Pounding Mill, VA LE_301 Hibbett Retail, Inc. Hourly: $12.00 - $14.40 Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales ...

Ollie's

Zone Team Leader

Marion, VA · On-site

$15.02 - $16.02/hr

... operation of a particular zone of the overall retail sales floor of a store location. The Retail ... Supervise associates within the assigned zone, communicate company directives to ensure follow-up ...

Ollie's Bargain Outlet, Inc.

Zone Team Leader

Marion, VA · On-site

$15.02 - $16.02/hr

... operation of a particular zone of the overall retail sales floor of a store location. The Retail ... Supervise associates within the assigned zone, communicate company directives to ensure follow-up ...

Bealls, Inc.

bealls Store Associate

Bluefield, VA · On-site

$13 - $15/hr

STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! bealls ... Accurately handling register operations and transactions * Receiving, unloading, and processing ...

bealls

bealls Store Associate

Bluefield, VA · On-site

$13 - $15/hr

STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! bealls ... Accurately handling register operations and transactions * Receiving, unloading, and processing ...

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Retail Operations Associate information

See Richlands, VA salary details

$8

$17

$22

How much do retail operations associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for retail operations associate in Richlands, VA is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.58 per hour, depending on experience, location, and employer.

What is a retail operations associate?

Retail Operations Associates are employees responsible for supporting the daily functions of a retail store. Their main duties typically include stocking shelves, assisting customers, operating cash registers, maintaining store cleanliness, and helping with inventory management. They play a key role in ensuring that the store runs smoothly and that customers have a positive shopping experience. Retail Operations Associates often work closely with store managers and other team members to meet sales goals and uphold store standards.

What are the key skills and qualifications needed to thrive as a retail operations associate?

To thrive as a Retail Operations Associate, you need strong customer service abilities, attention to detail, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is commonly required. Excellent communication, teamwork, and problem-solving skills help associates provide a positive shopping experience and resolve issues efficiently. These skills are vital to ensure smooth store operations, accurate transactions, and high customer satisfaction.

What are some common challenges faced by retail operations associates, and how can they be effectively managed?

Retail Operations Associates often encounter challenges such as managing high customer volumes during peak hours, keeping inventory accurately stocked, and balancing multiple tasks under time constraints. Effective time management, clear communication with team members, and familiarity with store protocols can help mitigate these challenges. Many stores provide ongoing training and encourage collaboration, enabling associates to quickly adapt and support each other during busy periods.

What is the difference between Retail Operations Associate vs Retail Sales Associate?

AspectRetail Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, selling products, and customer service
Required SkillsInventory management, organizational skills, basic administrative tasksCustomer service, communication, product knowledge
Work EnvironmentBack-end store operations, stockrooms, administrative areasSales floor, customer interaction areas
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty retail

While both roles are essential in retail, Retail Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What job categories do people searching Retail Operations Associate jobs in Richlands, VA look for? The top searched job categories for Retail Operations Associate jobs in Richlands, VA are:
What cities near Richlands, VA are hiring for Retail Operations Associate jobs? Cities near Richlands, VA with the most Retail Operations Associate job openings:
Retail Operations Associate jobs near you
Infographic showing various Retail Operations Associate job openings in Richlands, VA as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,034 per year, or $17.3 per hour.

Customer Service Associate

Roses Discount Stores

Richlands, VA • On-site

$13.50 - $18.75/hr

Other

Re-posted 12 days ago

Roses Discount Stores rating

3.8

Company rating: 3.8 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

726th of 733 rated retailers

Job description

Roses/Roses Express Customer Service Associate

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions:

  • Retail store environment where extended periods of standing are required.
  • Retail store stockroom environment subject to fluctuations in temperature.
  • Frequent lifting and maneuvering of merchandise and displays.
  • Exposure to dust and extreme temperatures while unloading trailers.
  • Scheduled work hours may vary, to include evenings and weekends.
  • Occasional use of ladders required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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