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Retail Operation Manager Jobs in Quebec (NOW HIRING)

Ardene

Operations Communications Coordinator

Laval, QC · On-site

Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail stores. This ...

bestseller

E-commerce Manager

Montreal, QC · Hybrid

As an E-commerce Manager, your main tasks will involve overseeing our online retail operations, managing product listings, improving website performance, collaborating with teams, analyzing data, and ...

PGW Auto Glass

Retail Program Mgr CN

Laval, QC

You will work closely with cross-functional teams to drive operational excellence and achieve ... Risk and Issue Management * Identify risks early, maintain mitigation plans, and manage escalations ...

Staples Canada ULC

Warehouse Management

Magog, QC · On-site

Some of what you will do As a Retail Operations Supervisor, you will play a pivotal role in driving ... Supervise the organization and management of backroom tasks and provide regular reports on stock ...

Lovisa

Retail Sales Associates- Laval

Laval, QC

... join our retail team. The ideal candidate will provide exceptional customer service while ... Support Store Manager with daily operations, reports, and special projects * Build deep product ...

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Showing results 21-40

All JobsRetail Operation JobsRetail Operation Manager JobsRetail Operation Manager Jobs in Quebec

Retail Operation Manager information

What does a retail operation manager do?

A Retail Operation Manager oversees the daily operations of retail stores to ensure they run smoothly and efficiently. Their responsibilities include managing staff, optimizing store layouts, monitoring inventory, implementing sales strategies, and ensuring excellent customer service. They also analyze sales data, address operational issues, and work to improve overall store performance. Ultimately, their goal is to maximize profitability while maintaining a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail operation manager, and why are they important?

To excel as a Retail Operation Manager, you need strong leadership abilities, business acumen, and experience in retail management, often supported by a degree in business or a related field. Familiarity with inventory management systems, point-of-sale (POS) software, and retail analytics tools is typically required. Outstanding communication, problem-solving, and customer service skills help drive team performance and customer satisfaction. These competencies are crucial for optimizing store operations, achieving sales targets, and ensuring a positive shopping experience.

What are some common challenges faced by a retail operation manager, and how can they be effectively managed?

Retail Operation Managers often encounter challenges such as balancing staffing needs with budget constraints, ensuring consistent customer service, and adapting to rapidly changing inventory demands. Effective communication with team members and leveraging data analytics for inventory management can help address these issues. Additionally, fostering a collaborative environment and providing ongoing training can improve staff performance and morale, leading to smoother store operations.

What is the difference between Retail Operation Manager vs Retail Store Supervisor?

AspectRetail Operation ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple stores, manages operations, staff, and sales strategiesManages daily store activities, supervises staff, ensures customer satisfaction
Required CredentialsExperience in retail management, leadership skills, sometimes a degree in businessExperience in retail, strong communication skills, often high school diploma or equivalent
Work EnvironmentCorporate offices and multiple retail locationsSingle retail store environment
Industry UsageCommon in retail chains and large retail companiesCommon in individual retail stores and small chains

The Retail Operation Manager typically oversees multiple stores and focuses on strategic management, while the Retail Store Supervisor handles daily store operations and staff supervision. Both roles require retail experience, but the manager position involves broader responsibilities and higher-level decision-making.

Is a retail operation manager a high paying job?

A retail operation manager typically earns a salary that is competitive within the retail industry, with pay levels varying based on experience, location, and company size. In general, it is considered a mid- to high-level management position with the potential for higher compensation with additional skills and certifications. However, it may not be classified as a high-paying role compared to executive-level positions.
Retail Operation Manager jobs near you
Infographic showing various Retail Operation Manager job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Retail Assistant Manager

Trois-rivieres, QC • On-site

Staples Canada ULC
See more jobs at Staples Canada ULCexternal

Full-time

Medical, Dental, PTO

Posted 11 days ago

Job description

Some of what you will do


As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. 
Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

  • Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
  • Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
  • Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
  • Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
  • Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

  • 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
  • Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
  • Excellent communication and interpersonal skills; people are inspired by your communication skills.
  • Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • PTO and Personal Days
  • Performance bonuses
  • Learning & Development programs
  • And more...

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We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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