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Retail Operation Analyst Jobs (NOW HIRING)

MDAEdge

Retail Operations Analyst

Boston, MA · On-site

Job Summary : MDAEdge is a company focused on retail operations, seeking a Retail Operations Analyst to support business objectives. The role involves analyzing and preparing strategic plans ...

Essor

Retail Operations Analyst

Minneapolis, MN · On-site

We are seeking a Retail Operations Analyst to support BOKA in our retail growth through exceptional demand planning, sales operations, data analysis, and cross-functional collaboration. This role is ...

TGS Global

Manager, Retail Operations

Deptford, NJ · On-site

... and analysis. • Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and ...

Chariot Energy

Sr. Operations Analyst

Houston, TX · On-site

Chariot Energy is a retail energy provider based in Houston, Texas. We offer electricity to homes ... POSITION OVERVIEW We are looking for an experienced Retail Operations Analyst to join our team in ...

Chariot Energy

Sr. Operations Analyst

Houston, TX · On-site

Chariot Energy is a retail energy provider based in Houston, Texas. We offer electricity to homes ... POSITION OVERVIEW We are looking for an experienced Retail Operations Analyst to join our team in ...

Chariot Energy

Sr. Operations Analyst

Houston, TX · On-site

Chariot Energy is a retail energy provider based in Houston, Texas. We offer electricity to homes ... POSITION OVERVIEW We are looking for an experienced Retail Operations Analyst to join our team in ...

TGS Global

Manager, Retail Operations

Fort Collins, CO · On-site

$50K - $65K/yr

... and analysis. * Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and product ...

TGS Global

Supervisor, Retail Operations

Black Hawk, CO · On-site

$18 - $19/hr

... analysis. * Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention and product diversion.

Whoop

Wholesale Operations Analyst

Boston, MA · On-site

$90K - $140K/yr

You'll work closely with retail partners, third-party logistics providers, and internal teams to ensure accurate order processing, operational visibility, and a seamless retailer experience.

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Retail Operation Analyst information

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$11K

$69.4K

$94.5K

How much do retail operation analyst jobs pay per year?

As of Sep 13, 2026, the average yearly pay for retail operation analyst in the United States is $69,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $78,500.00 per year, depending on experience, location, and employer.

Is a retail operation analyst entry-level?

A retail operation analyst is typically an entry-level to mid-level position that requires some experience in retail or data analysis. Candidates often need skills in data management, Excel, and reporting tools, with some roles offering on-the-job training for those new to the field.

What does a retail operation analyst do?

A retail operation analyst evaluates and improves the efficiency of retail store operations by analyzing sales data, inventory levels, and customer trends. They use tools like Excel and data management software to identify opportunities for cost savings, process improvements, and sales growth, supporting decision-making for retail management.

What cities are hiring for Retail Operation Analyst jobs?

Cities with the most Retail Operation Analyst job openings:

What states have the most Retail Operation Analyst jobs?

States with the most job openings for Retail Operation Analyst jobs include:

What are popular job titles related to Retail Operation Analyst jobs?

For Retail Operation Analyst jobs, the most frequently searched job titles are:

Operation Analyst - Operations/Regulatory Retail Power

Houston, TX • On-site, Remote

Gridmatic Inc
See more jobs at Gridmatic Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Gridmatic Inc. is a high-growth startup with offices in the Bay Area and Houston, dedicated to accelerating the clean energy transition. We leverage deep expertise in data, machine learning, and energy markets to drive innovation in the power sector. We are a startup that has multiple years of profitability without raising venture capital.
Our Houston-based Retail team is focused on delivering exceptional service and a uniquely data-driven, tech-forward offering to commercial customers across the ERCOT and PJM markets. 
At Gridmatic, we foster a workplace culture rooted in teamwork, continuous learning, and a strong commitment to diversity and inclusion. We move fast, solve problems with agility, and are both environmentally and data-driven. With a growth-oriented, academic mindset, we hold integrity and excellence as equal pillars of our success.
 
About this Role:
We are seeking a detail-oriented and highly motivated professional to join our Retail Operations team, focused on serving commercial electricity customers in ERCOT and PJM. This role is critical to ensuring the seamless execution of key operational functions including billing, enrollment, regulatory compliance, broker commissions, and customer support. The ideal candidate will have strong analytical and problem-solving skills, a proactive mindset, and the ability to thrive in a fast-paced, data-driven environment. You'll work cross-functionally to drive accuracy, efficiency, and compliance across the retail energy and customer lifecycle, while delivering exceptional service to both customers and broker partners.This is a high-impact role with broad exposure across the business, ideal for someone who enjoys working at the intersection of operations, data, and strategy.

Key Responsibilities:
1. Billing
  • Oversee the timely and accurate generation of customer invoices
  • Manage complex billing scenarios based on product and contract structures
  • Monitor and resolve billing exceptions and discrepancies
  • Partner with internal teams to improve billing accuracy and automation
2. Customer Enrollment
  • Ensure all commercial customers are enrolled accurately and on schedule
  • Manage enrollment exceptions and troubleshoot issues as they arise
  • Collaborate with IT and third-party vendors to enhance and automate enrollment systems
3. Regulatory
  • Monitor and interpret regulations across ERCOT, PJM, and other U.S. power markets
  • Ensure in compliance with market rules and commission guidelines (FERC, PUC, State, and utilities) and prepare data and assist with regulatory filings, audits, and reports
  • Partner with legal, compliance, and operations teams to assess and manage regulatory risk
4. Commissions
  • Manage broker relationships and ensure timely, accurate payment of commissions
  • Track and report on commission structures, performance, and exceptions
  • Address broker inquiries professionally and efficiently
  • Develop tools and reporting processes to automate and optimize commission workflows
5. Customer Service
  • Lead efforts to deliver high-quality support across multiple communication channels
  • Respond to customer inquiries and issues with clarity, professionalism, and urgency
  • Implement systems and processes that enhance customer satisfaction and retention
  • Ensure seamless coordination between operations, billing, and support teams
6. Data & Analytics
  • Analyze operational and financial data to identify trends, gaps, and opportunities
  • Develop dashboards and predictive models using SQL, Python, Tableau, and Power BI
  • Translate complex data into actionable insights for cross-functional teams
  • Support business decisions with clear, concise reports and visualizations
7. Strategic Operations Support
  • Collaborate with cross-functional teams to improve tools, systems, and workflows
  • Contribute to special projects including workflow scaling and new service rollouts
  • Drive operational improvements to support customer satisfaction and company growth
Qualifications
  • 3+ years of experience in data analytics, operations, or regulatory roles, ideally within the energy or utilities sector.
  • Proven ability to analyze complex problems and present data-driven recommendations.
  • Strong Microsoft PowerPoint, Excel, and communication skills-able to distill technical information into clear, actionable insights.
  • Self-starter with the ability to work independently and thrive in a fast-paced, evolving environment.
  • Knowledge of U.S. power markets, including ERCOT and PJM, is strongly preferred.
  • Experience with billing systems such as Vertexone and data tools, SQL, Python, and visualization platforms like Power BI or Tableau is a plus.
 
Taking care of you today:
- Continuing Education Opportunities
- Flexible PTO
- Medical, Dental and Vision plans with competitive employer contributions
- Pre-Tax commuter benefits
- $1500/year non profit donation matching program through Millie
- Home Office Stipend
 
Protecting your future for you and your family:
- 401K contribution match up to 4%
- Company-paid parental leave
- Company Paid Life Insurance
- Stock Option Loan Program

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