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Retail Floor Manager Jobs in Riverside, CA (NOW HIRING)

Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and ... Other duties as assigned Minimum Type of Experience Required * 3+ years retail leadership ...

Friendliness, organization and excellent time-management skills * Confidence in leading by example ... Prior retail team leader & key holder experience * Ability to walk, stand, bend, reach and squat ...

Friendliness, organization and excellent time-management skills * Confidence in leading by example ... Prior retail team leader & key holder experience * Ability to walk, stand, bend, reach and squat ...

Floor Supervisor - Full-Time

Orange, CA · On-site

$19.90 - $25.15/hr

Friendliness, organization and time management skills * Confidence in leading by example, resolving ... Prior retail team leader & key holder experience * Ability to walk, stand, bend, reach and squat ...

Floor Supervisor - Full-Time

Orange, CA · On-site

$19.90 - $25.15/hr

Friendliness, organization and time management skills * Confidence in leading by example, resolving ... Prior retail team leader & key holder experience * Ability to walk, stand, bend, reach and squat ...

General Manager

Montclair, CA · On-site

$105K - $115K/yr

The Floor Manager will report directly to you and will assist in managing all the operations of the ... retail manage experience: 5 years or more (Preferred) • Customer service: 5 years or more ...

General Manager

Montclair, CA · On-site

$105K - $115K/yr

The Floor Manager will report directly to you and will assist in managing all the operations of the ... retail manage experience: 5 years or more (Preferred) • Customer service: 5 years or more ...

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Retail Floor Manager information

See Riverside, CA salary details

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How much do retail floor manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for retail floor manager in Riverside, CA is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $17.55 per hour, depending on experience, location, and employer.

What does a floor manager do in retail?

A retail floor manager oversees daily store operations, manages staff, ensures excellent customer service, and maintains sales targets. They coordinate merchandise displays, handle customer issues, and ensure the store runs efficiently, often using point-of-sale systems and scheduling tools.

What does a Retail Floor Manager do?

A Retail Floor Manager oversees the daily operations of a store's sales floor, ensuring that customers receive excellent service and that staff perform their duties effectively. They are responsible for supervising sales associates, managing inventory, resolving customer issues, and maintaining the presentation of merchandise. Additionally, they often assist in hiring and training new employees and work closely with upper management to meet sales targets and implement company policies.

What is the difference between Retail Floor Manager vs Retail Supervisor?

AspectRetail Floor ManagerRetail Supervisor
ResponsibilitiesOversees daily store operations, manages staff, ensures sales targets are metSupervises sales associates, assists with customer service, supports store operations
Required CredentialsHigh school diploma or equivalent; experience in retail management often preferredHigh school diploma or equivalent; retail experience beneficial
Work EnvironmentIn-store, managing teams and operationsIn-store, supervising staff and customer interactions
Common UsageUsed by employers to denote managerial roles with broader responsibilitiesUsed to describe frontline supervisory roles

The Retail Floor Manager typically holds a higher level of responsibility, overseeing store operations and staff management, while the Retail Supervisor focuses on supervising sales associates and supporting daily activities. Both roles require retail experience, but the Floor Manager often has more leadership duties and strategic oversight.

What are the key skills and qualifications needed to thrive as a Retail Floor Manager, and why are they important?

To thrive as a Retail Floor Manager, you need strong leadership, customer service expertise, inventory management, and experience in retail operations, often supported by a high school diploma or relevant experience. Familiarity with POS systems, scheduling software, and inventory tracking tools is typically required. Excellent communication, problem-solving, and team-building skills help you motivate staff and resolve customer concerns effectively. These skills are crucial for ensuring smooth store operations, driving sales, and delivering a positive shopping experience.

What are some common challenges faced by a Retail Floor Manager and how can they be addressed?

Retail Floor Managers often encounter challenges such as managing staff schedules, handling customer complaints, and ensuring that the sales floor is properly merchandised. Balancing these responsibilities requires strong organizational and communication skills. Proactively addressing issues—such as implementing clear procedures for conflict resolution and regularly training staff—can help maintain a positive work environment and smooth operations. Staying adaptable and open to feedback also enables managers to respond effectively to changing store needs and customer expectations.

What is the role of a floor manager?

A retail floor manager oversees daily store operations, manages staff, ensures excellent customer service, and maintains sales targets. They coordinate tasks, handle customer issues, and ensure the store runs efficiently, often using point-of-sale systems and scheduling tools.

Is floor manager a stressful job?

A retail floor manager role can be stressful due to responsibilities such as overseeing staff, managing customer issues, and meeting sales targets. The job often requires multitasking, problem-solving, and working under pressure, especially during busy hours or peak seasons.

Which retail store pays managers the most?

Among retail stores, luxury and high-end brands such as Nordstrom, Saks Fifth Avenue, and Neiman Marcus tend to offer the highest salaries for retail floor managers. Compensation varies based on store size, location, and experience, with managers in upscale stores often earning higher base pay and bonuses compared to those in mass-market retailers.
What are the most commonly searched types of Retail Floor jobs in Riverside, CA? The most popular types of Retail Floor jobs in Riverside, CA are:
What are popular job titles related to Retail Floor Manager jobs in Riverside, CA? For Retail Floor Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Retail Floor Manager jobs in Riverside, CA look for? The top searched job categories for Retail Floor Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Retail Floor Manager jobs? Cities near Riverside, CA with the most Retail Floor Manager job openings:
Infographic showing various Retail Floor Manager job openings in Riverside, CA as of July 2026, with employment types broken down into 69% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,471 per year, or $17.1 per hour.
Sales Floor Manger

Sales Floor Manger

Michaels Stores, Inc.

Mission Viejo, CA • On-site

$17.75 - $23.10/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago


Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 946 frontline employees who took The Breakroom Quiz

646th of 728 rated retailers


Job description

Store - LA-MISSION VIEJO, CA
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.
Major Activities
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
  • Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
  • Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
  • Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
  • Oversee Balloons business, birthday party operations, and other in-store programs and events
  • Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
  • Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
  • Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
  • Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
  • Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
  • Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned
Minimum Type of Experience Required
  • 3+ years retail leadership experience

Work Environment
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$17.75 - $23.10
This position may be eligible for overtime compensation in accordance with state and local laws.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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