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Retail Floor Associate Jobs in Rochester, NY (NOW HIRING)

Floor & Decor

Retail Sales Associate

Rochester, NY · On-site

$17.10 - $21/hr

Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly ... From our retail stores to our distribution centers, to our corporate office, we encourage you to ...

Ross Stores

Retail Associate

Victor, NY · On-site

$14.50 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores, Inc

Retail Associate

Rochester, NY · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Rochester, NY · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Irondequoit, NY · On-site

$15.75 - $18/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores, Inc

Retail Associate

Irondequoit, NY

$14.50 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Rochester, NY · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores, Inc

Retail Associate

Rochester, NY

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores, Inc

Retail Associate

Victor, NY · On-site

$14.50 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Floor & Décor

Retail Sales Associate

Rochester, NY · On-site

$17.10 - $21/hr

Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates ...

Ross Stores

Retail Associate

Victor, NY · On-site

$14.50 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Rochester, NY · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Irondequoit, NY

$15.75 - $18/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Rochester, NY

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Rochester, NY

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Rochester, NY · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Irondequoit, NY · On-site

$14.50 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

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Retail Floor Associate information

What is the difference between Retail Floor Associate vs Retail Cashier?

AspectRetail Floor AssociateRetail Cashier
Primary RoleAssist customers, stock shelves, maintain store appearanceHandle transactions, operate cash register, process payments
Work EnvironmentThroughout the store, including sales floor and stock areasAt the checkout counter or cash register station
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Common CertificationsNone typically requiredNone typically required

While both roles involve customer interaction, Retail Floor Associates focus on assisting customers and maintaining the sales floor, whereas Retail Cashiers primarily handle transactions at the checkout. Both positions are essential in retail settings and often overlap in skills like customer service.

What challenges do retail floor associates face during busy shopping periods, and how can they manage them?

Retail Floor Associates often encounter increased customer traffic and higher demands during busy shopping periods, such as holidays or sales events. This can lead to challenges like keeping shelves stocked, managing long checkout lines, and answering frequent customer inquiries. To handle these situations effectively, associates prioritize tasks, stay organized, and communicate closely with their team to ensure smooth operations. Developing strong multitasking and customer service skills is key to maintaining a positive shopping experience for customers even during peak times.

What is a retail floor associate?

Retail Floor Associates are employees who assist customers on the sales floor of retail stores. They are responsible for providing customer service, stocking shelves, organizing merchandise, answering questions, and maintaining the cleanliness of the store. Retail Floor Associates also help with inventory, process transactions at the register, and ensure a positive shopping experience for customers. This role is essential for creating a welcoming environment and supporting the overall operations of the store.

What skills and qualifications are needed to be a retail floor associate?

To thrive as a Retail Floor Associate, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving abilities help associates interact effectively with customers and colleagues. These skills ensure efficient store operations, positive customer experiences, and contribute to overall sales success.
What are popular job titles related to Retail Floor Associate jobs in Rochester, NY? For Retail Floor Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Retail Floor Associate jobs in Rochester, NY look for? The top searched job categories for Retail Floor Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Retail Floor Associate jobs? Cities near Rochester, NY with the most Retail Floor Associate job openings:
Retail Floor Associate jobs near you

Sales Floor Associate - Eastview Mall

JCPenney

Victor, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 676 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Well.being a Sales Floor Associate at JCPenney might be the position for you!
Primary Responsibilities:
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  • Customer Service & Sales\t
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    • Greets and assists customers in finding products and delivers outstanding customer service
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    • Partners with other team members when additional support is needed
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    • Actively listens to customer issues in a calm and agreeable manner to resolve problems
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  • Truck / Restock & Inventory\t
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    • Follows placement directions to effectively place set merchandise statements
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    • Contributes to merchandise receipt and reverse logistics processes
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    • Assists with the execution of inventory processes
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    • Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
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    • Contributes to the restock program to identify replenishment opportunities
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  • SET / Visual / Environment\t
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    • Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing
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    • Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
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    • Helps oversee and maintain all fitting room and sales floor recovery processes
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    • Contributes to the execution of visual elements to support merchandising statements
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    • Responsible for stockroom maintenance
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  • Omnichannel\t
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    • Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
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    • Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
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  • General Operations\t
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    • Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
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    • Assists with the Defective process execution to ensure integrity of inventory and prevent shrink
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    • \t
  • Performance Standards\t
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    • Supports company shrink and safety initiatives
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    • Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
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Core Competencies & Accomplishments:
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  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and other
    • \t
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Drive Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change
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  • Work experience- 1-2 years of retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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