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Retail Floor Associate Jobs in Colorado (NOW HIRING)

Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Come join our TJX family--a Fortune 100 company and the world's leading off-price retailer ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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Retail Floor Associate information

What is the difference between Retail Floor Associate vs Retail Cashier?

AspectRetail Floor AssociateRetail Cashier
Primary RoleAssist customers, stock shelves, maintain store appearanceHandle transactions, operate cash register, process payments
Work EnvironmentThroughout the store, including sales floor and stock areasAt the checkout counter or cash register station
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Common CertificationsNone typically requiredNone typically required

While both roles involve customer interaction, Retail Floor Associates focus on assisting customers and maintaining the sales floor, whereas Retail Cashiers primarily handle transactions at the checkout. Both positions are essential in retail settings and often overlap in skills like customer service.

What challenges do retail floor associates face during busy shopping periods, and how can they manage them?

Retail Floor Associates often encounter increased customer traffic and higher demands during busy shopping periods, such as holidays or sales events. This can lead to challenges like keeping shelves stocked, managing long checkout lines, and answering frequent customer inquiries. To handle these situations effectively, associates prioritize tasks, stay organized, and communicate closely with their team to ensure smooth operations. Developing strong multitasking and customer service skills is key to maintaining a positive shopping experience for customers even during peak times.

What is a retail floor associate?

Retail Floor Associates are employees who assist customers on the sales floor of retail stores. They are responsible for providing customer service, stocking shelves, organizing merchandise, answering questions, and maintaining the cleanliness of the store. Retail Floor Associates also help with inventory, process transactions at the register, and ensure a positive shopping experience for customers. This role is essential for creating a welcoming environment and supporting the overall operations of the store.

What skills and qualifications are needed to be a retail floor associate?

To thrive as a Retail Floor Associate, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving abilities help associates interact effectively with customers and colleagues. These skills ensure efficient store operations, positive customer experiences, and contribute to overall sales success.
What are the most commonly searched types of Retail Floor jobs in Colorado? The most popular types of Retail Floor jobs in Colorado are:
What are popular job titles related to Retail Floor Associate jobs in Colorado? For Retail Floor Associate jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Retail Floor Associate jobs in Colorado look for? The top searched job categories for Retail Floor Associate jobs in Colorado are:
What cities in Colorado are hiring for Retail Floor Associate jobs? Cities in Colorado with the most Retail Floor Associate job openings:

Sales Floor Associate - Belleview Store

Goodwill of Colorado

Aurora, CO • On-site

$15.95/hr

Full-time

Retirement

Posted 14 days ago


Goodwill Of Colorado rating

5.5

Company rating: 5.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

651st of 771 rated non-profit organizations


Job description

Please Note:  This position will be posted through 8/11/2026

Full-time positions are available. Please tell us about your availability!

Pay: $15.95 per hour.

Please Note: This position will work to bring processed clothing to the Sales Floor and will interact with Customers providing assistance to them. Excellent customer service skills are a must!

Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 8:00 p.m. Sundays.  

This position is eligible for Daily Pay!  Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

The Associate I, Retail Sales Floor is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate will be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate is responsible for overall cleanliness of sales floor and restrooms.

ESSENTIAL FUNCTIONS:

  • Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties. 
  • Ambassador of pricing according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
  • Maintains a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product(s) from racks, carts, or baskets, as well as putting away returned or unwanted items.
  • Ensure sales floor areas are properly merchandised to standard (categorized, colorized, sized), responsible for making decisions to flex product to improve customer shopping experience, and increase sales.
  • Assisting production by communication targeted needs for the floor to manager on duty.
  • Provide excellent customer service to fellow staff and customers by adhering to the 10-foot rule (i.e., anytime you find yourself within 10-feet of a customer, you should smile, greet, make eye contact etc.) and answer product questions as needed.
  • Rotate or pull old or unsold product(s) in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
  • Responsible for E-Commerce product identification and pulling from sales floor.
  • Follow all retail center policies and procedures.
  • Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
  • Cross-train in other departments or areas; act as a back-up for other areas as required.
  • Job duties may extend beyond the tasks listed and may include additional responsibilities as required.  

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

  • A High School diploma or equivalent is preferred. 

Experience:

  • One (1) year of retail experience is preferred.
  • Prior visual merchandising experience is preferred. 

Other:

  • Must have attention to detail and ability to make decisions. 
  • Ability to use basic technologies to be able to follow company standards.
  • Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
  • Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
  • Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

 

Job Title: 826 – Associate I, Retail Sales Floor Dept Number: Varies - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

  • Continuously (5-8 hours)
  • Frequently (3-4 hours)
  • Occasionally (1-2 hours)
  • Never

LIFTING: (as defined by ADA)

   Heavy: 45 lbs & over - OCCASIONALLY

   Moderate: 15-44 lbs - FREQUENTLY

   Light: 14 lbs & under - CONTINUOUSLY

CARRYING:

   Heavy: 45 lbs & over - OCCASIONALLY

   Moderate: 15-44 lbs - FREQUENTLY

   Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

   Above Shoulder - FREQUENTLY

   At Shoulder - CONTINUOUSLY

   Below Shoulder - CONTINUOUSLY

TWISTING - CONTINUOUSLY

BENDING - FREQUENTLY

KNEELING/CRAWLING – FREQUENTLY

SQUAT - FREQUENTLY

CLIMBING:

   Use of legs only (stairs) - OCCASIONALLY

   Use of arms & legs (ladders) - OCCASIONALLY

HEARING - FREQUENTLY

VISION:

   Visual, close - CONTINUOUSLY

   Visual, distant - OCCASIONALLY

   Visual, depth perception - FREQUENTLY

   Visual, color vision – CONTINUSOULY 

HANDS/FINGERS:

   Simple grasping - CONTINUOUSLY

   Fine Manipulation - CONTINUOUSLY

   Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - NEVER

SPEAKING - OCCASIONALLY

OTHER, please describe - 


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