Retail Associate
$15.50 - $17.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$15.50 - $17.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Queen Creek, AZ · On-site
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Queen Creek, AZ · On-site
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Glendale, AZ · On-site
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Glendale, AZ · On-site
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$13.50 - $15.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$13.50 - $15.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Cottonwood, AZ · On-site
$14.25 - $16.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Cottonwood, AZ · On-site
$14.25 - $16.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Avondale, AZ · On-site
$15 - $17/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Avondale, AZ · On-site
$15 - $17/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Tucson, AZ · On-site
$14.50 - $16.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Tucson, AZ · On-site
$14.50 - $16.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$14.50 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$14.50 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$14.75 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$14.75 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Mesa, AZ · On-site
$14.25 - $16.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Mesa, AZ · On-site
$14.25 - $16.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Phoenix, AZ · On-site
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Phoenix, AZ · On-site
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$14.25 - $16.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$14.25 - $16.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$15.25 - $17.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$13 - $15/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$13 - $15/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$14 - $16/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$14 - $16/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Goodyear, AZ · On-site
$14.75 - $17/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Goodyear, AZ · On-site
$14.75 - $17/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Yuma, AZ · On-site
$15 - $17.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Yuma, AZ · On-site
$15 - $17.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Tucson, AZ · On-site
$14.50 - $16.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
Tucson, AZ · On-site
$14.50 - $16.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$15 - $17.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Associate
$15 - $17.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...
Retail Floor Associate information
What is a retail floor associate?
Retail Floor Associates are employees who assist customers on the sales floor of retail stores. They are responsible for providing customer service, stocking shelves, organizing merchandise, answering questions, and maintaining the cleanliness of the store. Retail Floor Associates also help with inventory, process transactions at the register, and ensure a positive shopping experience for customers. This role is essential for creating a welcoming environment and supporting the overall operations of the store.
What skills and qualifications are needed to be a retail floor associate?
To thrive as a Retail Floor Associate, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving abilities help associates interact effectively with customers and colleagues. These skills ensure efficient store operations, positive customer experiences, and contribute to overall sales success.
What challenges do retail floor associates face during busy shopping periods, and how can they manage them?
Retail Floor Associates often encounter increased customer traffic and higher demands during busy shopping periods, such as holidays or sales events. This can lead to challenges like keeping shelves stocked, managing long checkout lines, and answering frequent customer inquiries. To handle these situations effectively, associates prioritize tasks, stay organized, and communicate closely with their team to ensure smooth operations. Developing strong multitasking and customer service skills is key to maintaining a positive shopping experience for customers even during peak times.
What is the difference between Retail Floor Associate vs Retail Cashier?
| Aspect | Retail Floor Associate | Retail Cashier |
|---|---|---|
| Primary Role | Assist customers, stock shelves, maintain store appearance | Handle transactions, operate cash register, process payments |
| Work Environment | Throughout the store, including sales floor and stock areas | At the checkout counter or cash register station |
| Required Skills | Customer service, product knowledge, communication | Cash handling, basic math, customer service |
| Common Certifications | None typically required | None typically required |
While both roles involve customer interaction, Retail Floor Associates focus on assisting customers and maintaining the sales floor, whereas Retail Cashiers primarily handle transactions at the checkout. Both positions are essential in retail settings and often overlap in skills like customer service.
Is a retail floor associate's job stressful?
The role of a retail floor associate can be stressful due to fast-paced environments, customer interactions, and the need to meet sales or service goals. Managing multiple tasks, handling difficult customers, and maintaining a clean, organized store are common challenges that can contribute to stress levels.
What are the most commonly searched types of Retail Floor jobs in Arizona?
The most popular types of Retail Floor jobs in Arizona are:
What are popular job titles related to Retail Floor Associate jobs in Arizona?
For Retail Floor Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Retail Floor Associate jobs in Arizona look for?
The top searched job categories for Retail Floor Associate jobs in Arizona are:
What cities in Arizona are hiring for Retail Floor Associate jobs?
Cities in Arizona with the most Retail Floor Associate job openings:
Job description
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
- Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
- Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
- Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
- Represents and supports the Company brand at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
- Maintains a professional appearance and adheres to the Company's dress code at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
- Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
- Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
- Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
- As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
- Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
- Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
- Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
- Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 pounds.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
- Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
About Ross Stores
Sourced by ZipRecruiter
We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!
Industry
Retail and apparel and accessories stores
Company size
10,000+ Employees
Headquarters location
Dublin, CA, US