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Retail Experience Manager Jobs in Decatur, GA (NOW HIRING)

Best Buy

Retail Experience Supervisor

Conyers, GA · On-site

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

Best Buy

Retail Experience Supervisor

Conyers, GA · On-site

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

New

Best Buy

Retail Experience Supervisor

Conyers, GA

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

New

Woodhouse

Front Desk Experience Manager

Atlanta, GA · On-site

$20 - $25/hr

Responsibilities include managing front desk operations including retail management, inventory ... Manage the customer flow for a seamless customer experience from the start of their journey to the ...

Buckhead Woodhouse

Front Desk Experience Manager

Atlanta, GA · On-site

$16.25 - $21.25/hr

Responsibilities include managing front desk operations including retail management, inventory ... guest experience and flow Ensure efficient utilization of the Meevo system to handle all guest ...

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Retail Experience Manager information

See Decatur, GA salary details

$11

$22

$34

How much do retail experience manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for retail experience manager in Decatur, GA is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $26.06 per hour, depending on experience, location, and employer.

What does a retail experience manager do?

A Retail Experience Manager is responsible for ensuring a positive and engaging shopping experience for customers within a retail environment. They design and implement strategies to improve customer satisfaction, oversee store layout and ambiance, and train staff on excellent service standards. Their role may also involve analyzing customer feedback, managing in-store events, and collaborating with marketing teams to enhance brand perception. Ultimately, they aim to increase customer loyalty and drive sales by creating memorable in-store experiences.

What are the key skills and qualifications needed to thrive as a retail experience manager?

To thrive as a Retail Experience Manager, you need strong leadership, customer service expertise, and a background in retail management, often supported by a degree in business or related fields. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is commonly required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams set standout candidates apart. These skills are crucial to driving sales, ensuring customer satisfaction, and fostering a positive retail environment.

What are some common challenges faced by retail experience managers, and how can new hires effectively navigate them?

Retail Experience Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing diverse teams, and adapting to rapidly changing consumer trends. New hires can navigate these by fostering strong communication with team members, staying updated on retail best practices, and actively seeking feedback from both customers and staff. Building cross-functional relationships with marketing, merchandising, and store operations teams also helps ensure a cohesive customer experience and drives continuous improvement.

What is the difference between Retail Experience Manager vs Retail Store Manager?

AspectRetail Experience ManagerRetail Store Manager
Primary FocusEnhancing customer experience and engagementOverseeing daily store operations and sales
ResponsibilitiesDesigning in-store experiences, staff training on customer serviceManaging staff, inventory, sales targets
Required SkillsCustomer service, experience design, communicationLeadership, sales management, operational skills
Work EnvironmentCustomer-facing, focus on experienceStore floor, operational management

The Retail Experience Manager primarily focuses on creating engaging customer experiences and improving satisfaction, while the Retail Store Manager handles daily store operations and sales performance. Both roles require strong communication skills, but their core responsibilities differ, with the Experience Manager emphasizing customer engagement strategies and the Store Manager concentrating on operational efficiency.

What cities near Decatur, GA are hiring for Retail Experience Manager jobs?

Cities near Decatur, GA with the most Retail Experience Manager job openings:

Retail Experience Manager jobs near you
Infographic showing various Retail Experience Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,448 per year, or $22.3 per hour.

Retail Experience Supervisor

Conyers, GA • On-site

Best Buy
Retail • 10K+ employees
Learn more about Best Buyexternal

Full-time

Retirement, PTO

Posted 4 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,798 frontline employees who took The Breakroom Quiz

Job description


As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you'll focus on providing positive employee experiences, skill development and performance management. You'll compare store performance against company goals and lead your team to drive growth or improve results.
What you'll do
  • Maintain positive customer and employee experiences
  • Drive localized customer and employee and share trend with other store leaders
  • Provide positive experiences, skill development and performance management
  • Lead efforts to maximize positive results or course-correct when needed

Basic qualifications
  • 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
  • Previous experience in sales, customer service or related fields
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule, including holidays, nights and weekends

Preferred qualifications
  • One year of consumer electronics industry experience
  • Prior experience setting retail sales goals

What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

What Best Buy employees say

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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