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Retail Customer Service Rep Jobs in Texas (NOW HIRING)

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Ezpawn 19005

Retail Customer Service

Huntsville, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

Ezpawn 19005

Retail Customer Service

Webster, TX · On-site

$13.50 - $17.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

Ezpawn 19005

Retail Customer Service

Brownsville, TX · On-site

$13 - $17.25/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

Ezpawn 19005

Retail Customer Service

Harlingen, TX · On-site

$14.75 - $19.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

Ezpawn 19005

Retail Customer Service

Spring, TX · On-site

$13 - $17/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

Ezpawn 19005

Retail Customer Service

Stafford, TX · On-site

$13.25 - $17.25/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Galveston, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

Ezpawn 19005

Retail Customer Service

Beaumont, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Pasadena, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

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All JobsRetail Customer Service Rep JobsRetail Customer Service Rep Jobs in Texas

Retail Customer Service Rep information

What is the difference between Retail Customer Service Rep vs Cashier?

AspectRetail Customer Service RepCashier
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer interactions, sales support, problem resolutionHandling transactions at checkout, managing cash register
Employer & IndustryRetail stores, supermarkets, specialty shopsRetail stores, supermarkets, convenience stores
Search & Comparison IntentUnderstanding roles, career growth, skills requiredPay, hours, checkout procedures

While both roles are essential in retail, a Retail Customer Service Rep focuses on assisting customers, resolving issues, and supporting sales, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap but differ in responsibilities and skill sets.

What is a retail customer service representative in retail?

A retail customer service representative is a worker who assists customers in retail stores by answering questions, processing transactions, and resolving issues. They often use point-of-sale systems and need good communication and problem-solving skills to ensure a positive shopping experience.

What cities in Texas are hiring for Retail Customer Service Rep jobs?

Cities in Texas with the most Retail Customer Service Rep job openings:

Retail Customer Service Rep jobs near you
Infographic showing various Retail Customer Service Rep job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Dallas, TX

US784
See more jobs at US784external

$15 - $18/hr

Full-time

Re-posted 17 days ago

Key responsibilities

  • Serve as the primary internal representative of the organization and communicate customer requirements to the support team.

  • Confer with customers by telephone or in-person to provide information, take or enter orders, cancel accounts, or address complaints.

  • Attract potential customers by answering product and service questions and suggesting additional products or services.

Job description

 Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Retail Customer Service Representative Perks and Benefits:

  • Competitive Compensation 
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development 

More than anything, we’re looking for a highly collaborative and dependable Retail Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.  Customer Service Representative (CSR) Daily Tasks:

  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.

  Customer Service Representative (CSR) Role Qualifications:

  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

 AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. 

Apply today!
 

Compensation: $15.00 - $18.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. 

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply! 

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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