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Retail Customer Service Associate Jobs in Reno, NV

Customer Service Associate

Reno, NV ยท On-site

$14.50 - $20/hr

Round One Entertainment is looking to hire Customer Service Associates for our: * Food and Beverage ... or retail environment. * Closing shift availability preferred (store closes at 2am). * Food ...

Customer Service Associate I

Carson City, NV ยท On-site

$14.25 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Dayton, NV ยท On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate

Reno, NV ยท On-site

$16.25/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

Customer Service Associate

Reno, NV ยท On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Customer Service Associate

Sparks, NV ยท On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Customer Service Associate

Carson City, NV ยท On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Customer Service Associate

Reno, NV ยท On-site

$16.25/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

Customer Service Associate

Reno, NV ยท On-site

$16.25/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

Retail Sales Associate

Reno, NV ยท On-site

$14.50 - $16.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

Retail Sales Associate

Reno, NV ยท On-site

$15 - $17.25/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

Retail Sales Associate

Reno, NV ยท On-site

$14.50 - $16.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

Retail Sales Associate

Reno, NV ยท On-site

$15 - $17.25/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

Customer Service Associate

Carson City, NV

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Sparks, NV

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Sparks, NV ยท On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Reno, NV ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Carson City, NV ยท On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Showing results 21-40

Retail Customer Service Associate information

See Reno, NV salary details

$11

$15

$17

How much do retail customer service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for retail customer service associate in Reno, NV is $15.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $15.82 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Reno, NV?

The most popular types of Retail Customer Service jobs in Reno, NV are:

What cities near Reno, NV are hiring for Retail Customer Service Associate jobs?

Cities near Reno, NV with the most Retail Customer Service Associate job openings:

Infographic showing various Retail Customer Service Associate job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,290 per year, or $15 per hour.

Customer Service Associate

Round One Entertainment

Reno, NV โ€ข On-site

$14.50 - $20/hr

Other

Posted 12 days ago


Job description

About the Job
Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you're the kind of person we'd love to hire!
Round One Entertainment is looking to hire Customer Service Associates for our:
  • Food and Beverage Department (Must be 21+ to serve alcohol)
  • Amusement (Arcade) Department
The location for our facility is in Reno, NV at the Meadowood Mall.
Must be available to work weekends, holidays, and closing shifts (store closes at 2am).
Essential Duties:
Food & Beverage:
  • Prepare and serve food and drinks.
  • Operate POS systems and clean the kitchen and dining areas.
  • Open and close food service area and manage inventory.
  • Support other departments when needed.
Amusement:
  • Operate POS registers for game card sales and prize redemptions.
  • Maintain arcade and redemption inventory.
  • Keep the game floor clean, stocked, and welcoming.
  • Perform open and close procedures and assist guests as needed.
Non-Essential Duties:
  • Conducts alcohol and age restriction control in accordance with company policies and procedures.
  • Conducts lost and found procedures in accordance with company policies.
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
  • Researches and develops resources that create timely and efficient workflow.
  • Follows up to complete any assigned work.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to executive management for solution.
  • Maintains good communication with customers, management, office staff members and outside contacts.
  • Complies and maintains confidentiality of all company policies and procedures.
  • May help with mailing and shipping activities as needed.
  • Responsible for maintaining a clean and safe working area.
Qualifications:
  • High School diploma or GED.
  • (Preferred) One to two years experience in hospitality, restaurant, or retail environment.
  • Closing shift availability preferred (store closes at 2am).
  • Food & Beverage: 21+ years of age, in order to serve and handle alcohol on Bar.
Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.
Physical Demands:
  • While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
  • The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
  • Lifting and/or moving up to 100lbs with assistance is required.
Benefits:
  • 1 hour of time play (non-prize) arcade games per week.
  • 90 minutes of bowling per week (shoes included).
  • 1 hour of karaoke/billiards per week.
  • 50% discount on food items per working shift.
  • 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company's discretion.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information!