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Retail Customer Service Associate Jobs in Pontotoc, MS

Walgreens

Customer Service Associate - Temporary

Tupelo, MS · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Methodist Senior Services

Retail Associate

Tupelo, MS · On-site

$12.50 - $14.25/hr

This position assists with store operations, customer service, merchandising, donation processing ... Seeking a dependable and customer-focused team member to support daily retail store operations ...

Lowe's

Retail Sales - Part Time

New Albany, MS · On-site

$11.75 - $13.75/hr

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... retail technology, such as smart phones and tablets Reading, writing, and performing basic ...

Lowe's

Retail Sales - Part Time

New Albany, MS · On-site

$11.75 - $13.75/hr

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... retail technology, such as smart phones and tablets Reading, writing, and performing basic ...

Phenom People

Customer Service Part Time

Tupelo, MS · On-site

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Carmax

Sales Consultant - Customer Service

Saltillo, MS · On-site

$15.50 - $23.30/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... retailer. With over 250 store locations and over 30,000 associates, we are proud to have been ...

Home Depot

Customer Service/Sales

Tupelo, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Saltillo, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Carmax

Customer Service Sales Representative

Saltillo, MS · On-site

$15.50 - $23.30/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... retailer. With over 250 store locations and over 30,000 associates, we are proud to have been ...

Circle K

Customer Service Representative

Pontotoc, MS · On-site

$13.75 - $18.75/hr

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Pontotoc, MS

Retail Customer Service Associate information

See Pontotoc, MS salary details

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$13

$15

How much do retail customer service associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for retail customer service associate in Pontotoc, MS is $13.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $13.70 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are popular job titles related to Retail Customer Service Associate jobs in Pontotoc, MS?

For Retail Customer Service Associate jobs in Pontotoc, MS, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Associate jobs in Pontotoc, MS look for?

The top searched job categories for Retail Customer Service Associate jobs in Pontotoc, MS are:

What cities near Pontotoc, MS are hiring for Retail Customer Service Associate jobs?

Cities near Pontotoc, MS with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Pontotoc, MS as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,254 per year, or $13.1 per hour.

Customer Service Associate - Temporary

Walgreens

Tupelo, MS • On-site

$13.75 - $19/hr

Temporary

Re-posted 26 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,224 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

What Walgreens employees say

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