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Retail Customer Service Associate Jobs in Mauldin, SC

Marshalls

Retail Customer Service Coordinator

Easley, SC · On-site

$13.75 - $14.25/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

Tjx

Retail Customer Service Coordinator

Easley, SC

$13.75 - $14.25/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Able to train others * 1 year retail and 6 months of leadership experience Benefits include:

Roses Discount Stores

Customer Service Associate

Laurens, SC · On-site

$12.50 - $17/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Roses Discount Stores

Customer Service Associate

Inman, SC · On-site

$12.25 - $17/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

PetSmart

Retail Customer Service Lead

Spartanburg, SC

$13.25 - $16.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

New

PetSmart

Retail Customer Service Lead

Spartanburg, SC · On-site

$13.25 - $16.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

New

Variety Stores LLC

Customer Service Associate

Easley, SC

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Variety Stores LLC

Customer Service Associate

Inman, SC · On-site

$12.25 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

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Retail Customer Service Associate information

See Mauldin, SC salary details

$10

$13

$16

How much do retail customer service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for retail customer service associate in Mauldin, SC is $13.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $14.33 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.
What cities near Mauldin, SC are hiring for Retail Customer Service Associate jobs? Cities near Mauldin, SC with the most Retail Customer Service Associate job openings:
Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Mauldin, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $28,518 per year, or $13.7 per hour.

Retail Customer Service Associate Cashier

PGA TOUR Superstore

Greenville, SC • On-site

$14 - $15.50/hr

Part-time

Posted 11 days ago

PGA Tour Superstore rating

6.3

Company rating: 6.3 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

273rd of 731 rated retailers

Job description

15.00 - 17.00 USD Hourly
Overview
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Position Summary
Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean, organized front-end area. The Associate will handle payments securely, offer product information, and stay updated on promotions. By delivering world-class service and fostering lasting Customer relationships, the role helps drive sales and ensure a best-in-class Customer experience.
Key Responsibilities:
  • Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.
  • Greeting and engaging Customers throughout the Front-End areas (Cashier Area, Club Desk)
  • Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
  • Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
  • Ensure all Front-End equipment and supplies are always maintained and operational.
  • Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
  • Maintaining the Front-End area in a clean, professional presentation at all times.
  • Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are processed correctly and efficiently in accordance with Standard Operating Procedures (SOP)
  • Answer basic product questions, provide store information, and direct Customers to specific store areas or team members when needed.
  • Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
  • Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.
  • Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.

Qualifications and Skills Required:
  • Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.
  • Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
  • Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.
  • Education: High School Diploma or equivalent.
  • Experience: Retail sales, customer service or similar experience preferred.
  • Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
  • Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.
  • Business Acumen: Ability to quickly learn business acumen with appropriate training.
  • Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

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