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Retail Customer Service Associate Jobs in Mankato, MN

Hy-Vee, Inc.

Customer Service

Faribault, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... retail store environment where you will be on your feet and handling a variety of customer ...

HyVee

Customer Service

Faribault, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... retail store environment where you will be on your feet and handling a variety of customer ...

New

Home Depot

Customer Service/Sales

Mankato, MN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Mankato, MN · On-site

$15.50 - $18.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

O'Reilly Auto Parts

Retail Service Specialist

Mankato, MN · On-site

$11.41 - $20.30/hr

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Mankato, MN · On-site

$11.41 - $20.30/hr

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Mankato, MN · On-site

$11.41 - $20.30/hr

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

Kwik Trip, Inc.

Customer - Food Service

Mankato, MN · On-site

$15 - $20.30/hr

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Mankato, MN · On-site

$15 - $20.30/hr

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Mankato, MN · On-site

$15 - $20.30/hr

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Mankato, MN · On-site

$15 - $20.30/hr

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Mankato, MN · On-site

$15 - $20.30/hr

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Mankato, MN

Retail Customer Service Associate information

See Mankato, MN salary details

$11

$15

$17

How much do retail customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for retail customer service associate in Mankato, MN is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $15.72 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Mankato, MN?

The most popular types of Retail Customer Service jobs in Mankato, MN are:

What are popular job titles related to Retail Customer Service Associate jobs in Mankato, MN?

For Retail Customer Service Associate jobs in Mankato, MN, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Associate jobs in Mankato, MN look for?

The top searched job categories for Retail Customer Service Associate jobs in Mankato, MN are:

What cities near Mankato, MN are hiring for Retail Customer Service Associate jobs?

Cities near Mankato, MN with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Mankato, MN as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,290 per year, or $15 per hour.

Customer Service Associate Evening and Weekend Closers

Farmers Co-op Oil Company of Renville

Winthrop, MN • On-site

$13 - $17/hr

Full-time

Posted 3 days ago

New

Job description

Description:

Job Summary:

 Bring the energy, create a great experience, and help make our store a place customers want to come back to!

As a member of our store team, you will represent and promote our operations with a positive, upbeat attitude while helping create a friendly and welcoming environment for every customer. You will work together with your teammates and other departments throughout the company to keep the store running smoothly, efficiently, and successfully.

We are looking for someone who enjoys helping people, takes pride in their work, and isn't afraid to stay busy! You will build customer confidence through great service, help customers find what they need, and use suggestive selling to introduce them to the products, food, promotions, and services we have to offer.

Be positive. Be helpful. Be part of the team. And most importantly — help us make every customer's visit a great one!


Duties/Responsibilities:

  • Immediately greet every customer upon arrival in the store
  • Must be a team player.
  • Assist customers in their needs and demonstrate concern.
  • Make sales transactions quickly and accurately.
  • Develop the ability of “Suggestive Selling”.
  • Maintain stock of coolers and shelves
  • Maintain levels of products on the store gondolas so product is present for purchase.
  • Complete shift reports and account for inventory during vendor check-ins
  • Spare time is spent in housekeeping of counters, aisles, gondola shelves, and receiving areas.
  • Completion of all shift duties as outlined by Store Manager
  • Treat customers and co-workers in a friendly, courteous manner
  • Develop the ability to read and understand instructions for operating electric cash registers, computers, lottery, and other equipment.


Other responsibilities:

  • Wear the proper Farmers Co-op Oil Company uniform.
  • Clean the parking lot and grounds surrounding the convenience store.
  • Willingness to attend company functions and meetings.
  • Perform other duties as assigned.


Requirements:

Education and Experience:

  • Ability to understand and follow instructions.
  • Ability to perform arithmetical calculations at the eighth-grade level.

Physical Requirements:


  • Lift up to 50 pounds
  • The environment is inside and outside in all kinds of weather.
  • Ability to work in a cooler at temperature of 34 degrees up to 30 minutes at a time, freezer at 0 degrees up to 20 minutes at a time.
  • Ability to bend, stoop, twist, and move freely in the performance of the position