ZipRecruiter

Log In

1

Retail Customer Service Associate Jobs in Lansdowne, PA

Doggie Style Pets

Be Seen First

Retail Customer Service Associate

Philadelphia, PA · On-site

$18/hr

We are seeking Customer Service Associates for our retail stores. Customer Service Associates create and maintain a sense of community in our stores through excellent customer engagement, product ...

FedEx Office

Retail Customer Service Associate

Glen Mills, PA · On-site

$14.75 - $16.25/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Mount Laurel, NJ · On-site

$14.75 - $16.25/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Cherry Hill, NJ · On-site

$14.75 - $16.25/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

next page

Showing results 1-20

All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Lansdowne, PA

Retail Customer Service Associate information

See Lansdowne, PA salary details

$10

$14

$16

How much do retail customer service associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for retail customer service associate in Lansdowne, PA is $14.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $14.95 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What cities near Lansdowne, PA are hiring for Retail Customer Service Associate jobs?

Cities near Lansdowne, PA with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Lansdowne, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,750 per year, or $14.3 per hour.

Retail Customer Service Associate

Doggie Style Pets

Philadelphia, PA • On-site

$18/hr

Full-time

Medical, PTO

Posted 28 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Want to make a difference in a shelter dog’s life while earning a competitive wage at a local, independent business? Look no further!


We have been serving pet parents since 2014 with stores spanning the Philadelphia and New Jersey Areas. We also have a strong partnership with ACCT that facilitates adoptions through our stores. We take in dogs from the shelter and help them find their fur-ever homes!


We are seeking Customer Service Associates for our retail stores. Customer Service Associates create and maintain a sense of community in our stores through excellent customer engagement, product knowledge, and customer service. As a growing company, we also offer upward mobility as we expand.


RESPONSIBILITIES & DUTIES

  • Engage customers and their pets
  • Use product knowledge & customer service to assist customers with an inquires
  • Keep the store clean, organized, and fully stocked
  • Operate a register
  • Process and stock weekly shipments
  • Maintain professionalism and empathy when dealing with customer complaints
  • Take care of our shelter dogs and process adoption applications
  • Check in grooming clients and make appointments as needed
  • Communicate and work with a team to increase sales goals
  • Complete store project and daily tasks.


QUALIFICATIONS

  • Customer service skills
  • Retail math skills
  • Dog handling experience
  • Ability to upsell
  • Phone etiquette
  • Stocking and merchandising experience
  • Ability to arrive on time and ready to work
  • Love for animals is an absolute must!


BENEFITS

  • Free Pet Food - We offer free pet food on a monthly basis to our full time staff
  • Subsidized Healthcare - We reimburse half of your monthly premium up to $250
  • Lowered Adoption Fees - Through our partnership with ACCT
  • Paid Time Off - We offer paid time off for sickness or vacation - Up to 2 weeks a year
  • Awesome Store Discount - 25% off all non-food items (includes treats & adoptions)

We look forward to hearing from you! Apply today!

Company Description

Under new ownership since 2014, Doggie Style Pets stores have been bringing the Philadelphia area the finest in pet food and supplies. For the past 15 years, Doggie Style Pets has become a neighborhood “watering dish” for pet owners to bring their best friends and catch up on the latest in pet care as well as to get to know other pet owners in the area.

There’s no other place you can go to get all the pet basics, such as food and treats, as well as the most extensive line of pet accessories for your dog, cat, fish, bird, small animals, and even reptiles. We carry carriers, waste supplies, clothing, cleaning products, nutritional supplements, flea & tick medicine, bakery fresh gourmet treats, and lots of other goodies! We always love to hear from our customers about how our selection of products has worked for them.

Looking to adopt? Doggie Style Pets is partnered with ACCT Philly, the region’s only open intake animal shelter and the only animal care and control service provider in Philadelphia, to help homeless, abandoned, and abused dogs from Philadelphia find happy homes. Every Doggie Style Pets store location makes space for two ACCT dogs looking to find their furever homes. Come on down and meet your new best friend!

If you haven’t already, stop in to your local neighborhood Doggie Style Pets store and don’t forget to say hello to our resident cats!

Doggie Style Pet Stores are locally owned and managed.