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Retail Customer Service Associate Jobs in Gaffney, SC

Customer Service Associate

Kings Mountain, NC · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Customer Service Associate

Gastonia, NC · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Customer Service Associate I

Ellenboro, NC · On-site

$11.50 - $15.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate

Kings Mountain, NC · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Gastonia, NC · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Gastonia, NC

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate I

Gastonia, NC · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Spartanburg, SC · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Shelby, NC · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Spartanburg, SC · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Cowpens, SC · On-site

$12.50 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Gastonia, NC · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Gastonia, NC · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Showing results 21-40

Retail Customer Service Associate information

See Gaffney, SC salary details

$10

$14

$16

How much do retail customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail customer service associate in Gaffney, SC is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $14.66 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Gaffney, SC?

The most popular types of Retail Customer Service jobs in Gaffney, SC are:

What are popular job titles related to Retail Customer Service Associate jobs in Gaffney, SC?

For Retail Customer Service Associate jobs in Gaffney, SC, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Associate jobs in Gaffney, SC look for?

The top searched job categories for Retail Customer Service Associate jobs in Gaffney, SC are:

What cities near Gaffney, SC are hiring for Retail Customer Service Associate jobs?

Cities near Gaffney, SC with the most Retail Customer Service Associate job openings:

Customer Service Associate (Store #21)

Hamrick's Inc.

Spartanburg, SC • On-site

$14.25 - $19.50/hr

Part-time

Re-posted 17 days ago


Hamrick's rating

3.6

Company rating: 3.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Summary
The Customer Service Associate provides support for the Customer Service Supervisor and is responsible for the financial accountability of the store. This position supervises 10 to 20 cashiers at a time. The customer service associate maintains a positive company image through courteous and professional interactions.
Responsibilities
  • Model and Drive Superior Customer Service.
  • Prepare, audit, and reconcile all funds for daily retail operations including change orders, deposits, bank reconciliation, petty cash, and cashier tils.
  • Manage breaks and lunches for cashiers and support staff to support customer needs.
  • Run reports and audit transactions including voids, returns, employee transactions, etc.
  • Issue correctives (written or verbal) when code of conduct, performance, or policy issues are violated.
  • Address and correct any financial procedure issues found during periodic financial audit from corporate auditing personnel.
  • Train new cashiers or schedule a seasoned cashier to do so.
  • Communicate with corporate partners and leadership when opportunities occur in the financial area
  • Maintain a neat, orderly, and professional front of store area.
  • Maintain the financial paperwork filing (daily, weekly, monthly) per the guidelines
  • Place service calls to appropriate personnel for register equipment, financial equipment, etc.
  • Perform other duties assigned by management

Qualifications
  • Prior knowledge in bookkeeping, bank teller, retail management, or supervising experience preferred.
  • Passion for superior service and helping others.
  • Cheerful and positive attitude.
  • Consistent and reliable
  • Work a flexible schedule.
  • Walking from one area to another frequently; standing required; ability to negotiate stairs.
  • Ability to lift 25 lbs.

Required Experience
  • Prefer cash handling experience

Perks
  • Competitive wages
  • Flexible schedules
  • Closed on Sundays
  • Unique team culture
  • 'Promote from within' philosophy
  • Comprehensive benefit package
  • Employee discount

What Hamrick's employees say

Pay

Benefits

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