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Retail Customer Service Associate Jobs in Edmond, OK

Addison Group

Customer Service Associate

Oklahoma City, OK · On-site

$17.50 - $18.50/hr

Customer Service Associate Location: Oklahoma City, OK Industry: Financial Services Pay: $17.50-$18.50/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our ...

PetSmart

Retail Customer Service Lead

Moore, OK

$13.50 - $15.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart Careers

Retail Customer Service Lead

Moore, OK

$13.66 - $18.66/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Moore, OK · On-site

$13.66 - $18.66/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Dollartree

Customer Service Associate

Oklahoma City, OK

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Oklahoma City, OK · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Oklahoma City, OK · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

customer service associate

Oklahoma City, OK · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

customer service associate

Oklahoma City, OK · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

Oklahoma City, OK

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Oklahoma City, OK · On-site

$13.50 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Choctaw, OK · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

El Reno, OK · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Moore, OK · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Mcloud, OK · On-site

$11 - $15.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Edmond, OK · On-site

$11 - $15/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Tuttle, OK · On-site

$14 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Warr Acres, OK · On-site

$14.25 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Midwest City, OK · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Perkins, OK · On-site

$12.75 - $17.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Edmond, OK

Retail Customer Service Associate information

See Edmond, OK salary details

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How much do retail customer service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for retail customer service associate in Edmond, OK is $12.84, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $13.41 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Edmond, OK?

The most popular types of Retail Customer Service jobs in Edmond, OK are:

What are popular job titles related to Retail Customer Service Associate jobs in Edmond, OK?

For Retail Customer Service Associate jobs in Edmond, OK, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Associate jobs in Edmond, OK look for?

The top searched job categories for Retail Customer Service Associate jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Retail Customer Service Associate jobs?

Cities near Edmond, OK with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Edmond, OK as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $28,519 per year, or $13.7 per hour.

Customer Service Associate

Addison Group

Oklahoma City, OK • On-site

$17.50 - $18.50/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Job Title: Customer Service Associate
Location: Oklahoma City, OK
Industry: Financial Services
Pay: $17.50-$18.50/hour
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with our client, a growing financial services organization, to hire a Customer Service Associate. This role is ideal for individuals who enjoy helping customers, solving problems, and delivering exceptional service in a fast-paced call center environment.
Job Description:
The Customer Service Associate serves as a primary point of contact for customers with questions regarding their accounts. This position involves handling a variety of account-related inquiries while providing accurate information, resolving concerns, and ensuring a positive customer experience. Successful candidates will demonstrate strong communication skills, professionalism, and the ability to remain calm and empathetic during sensitive conversations.
Key Responsibilities:
  • Manage inbound and outbound customer interactions regarding account servicing and support.
  • Assist customers with account questions, payment inquiries, escrow concerns, payoff requests, documentation needs, and other account-related matters.
  • Research customer issues and provide clear, accurate solutions while maintaining a high level of service.
  • Build trust and rapport by actively listening and responding with patience, empathy, and professionalism.
  • Navigate multiple systems to access account information and process customer requests efficiently.
  • Maintain detailed records of customer interactions and account updates in accordance with company guidelines.
  • Identify situations requiring additional review and coordinate with internal teams for resolution.
  • Consistently achieve quality, productivity, and customer satisfaction goals.

Qualifications:
  • Previous customer service, call center, banking, mortgage, collections, or financial services experience preferred.
  • Strong verbal and written communication skills.
  • Ability to handle high call volumes while maintaining accuracy and professionalism.
  • Excellent problem-solving and conflict-resolution abilities.
  • Comfortable working with multiple computer applications simultaneously.
  • Strong attention to detail and organizational skills.
  • High school diploma or equivalent required.

Additional Details:
  • Full-time position with paid training.
  • Fast-paced, team-oriented work environment.
  • Opportunity to develop valuable financial services and customer support experience.
  • Career growth potential within a stable and established industry.

Perks:
  • Medical, dental, vision, and 401(k)
  • Paid training and development
  • Career advancement opportunities
  • Supportive team environment
  • Valuable customer service and financial industry experience

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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