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Retail Customer Service Associate Jobs in Cocoa, FL

Phenom People

Customer Service Associate

Palm Bay, FL · On-site

$12.50 - $17/hr

Prefer six months of experience in a retail environment. * Prefer to have prior work experience ... Pay Transparency Customer Service Associate. If you are applying on a job board or unable to click ...

Variety Stores LLC

Customer Service Associate

Palm Bay, FL

$11.75 - $16.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Wawa

Customer Service Associate

Cocoa, FL · On-site

$15.50 - $19.25/hr

Store 5265 - Cocoa, FL 32922 Part time JR117782 As a Customer Service Associate (CSA) you are the ... Voted as "America's Favorite Convenience Store," Wawa operates a chain of convenience retail stores ...

Wawa

Customer Service Associate

Titusville, FL · On-site

$15.50 - $19.25/hr

Store 5427 - Titusville, FL 32780 Part time JR117812 As a Customer Service Associate (CSA) you are ... Voted as "America's Favorite Convenience Store," Wawa operates a chain of convenience retail stores ...

Wawa

Customer Service Associate

Melbourne, FL · On-site

$15.50 - $19.25/hr

Store 5318 - West Melbourne, FL 32904 Part time JR118307 As a Customer Service Associate (CSA) you ... Voted as "America's Favorite Convenience Store," Wawa operates a chain of convenience retail stores ...

Wawa

Customer Service Associate

Palm Bay, FL · On-site

$15.50 - $19.25/hr

Store 5317 - Palm Bay, FL 32909 Part time JR113344 As a Customer Service Associate (CSA), you are ... Voted as "America's Favorite Convenience Store," Wawa operates a chain of convenience retail stores ...

Wawa

Customer Service Associate

Merritt Island, FL · On-site

$15.50 - $19.25/hr

Store 5446 - Merritt Island, FL 32952 Part time JR121022 As a Customer Service Associate (CSA) you ... Voted as "America's Favorite Convenience Store," Wawa operates a chain of convenience retail stores ...

Dollar Tree

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Port Saint John, FL · On-site

$12 - $16.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

Port Saint John, FL · On-site

$12 - $16.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Wawa, Inc.

Customer Service Associate

West Melbourne, FL · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Merritt Island, FL · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Cocoa, FL

Retail Customer Service Associate information

See Cocoa, FL salary details

$9

$13

$15

How much do retail customer service associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for retail customer service associate in Cocoa, FL is $13.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $13.89 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What job categories do people searching Retail Customer Service Associate jobs in Cocoa, FL look for?

The top searched job categories for Retail Customer Service Associate jobs in Cocoa, FL are:

What cities near Cocoa, FL are hiring for Retail Customer Service Associate jobs?

Cities near Cocoa, FL with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Cocoa, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $27,630 per year, or $13.3 per hour.

Customer Service Associate

Palm Bay, FL • On-site

Roses Discount Stores
Retail

4.0

Company rating: 4.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

725th of 739 rated retailers

Recommended by parents

Respectful managers

Learn more about Roses Discount Storesexternal

$12.50 - $17/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Roses/Roses Express Customer Service Associate

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions:

Retail store environment where extended periods of standing are required. Retail store stockroom environment subject to fluctuations in temperature. Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, to include evenings and weekends. Occasional use of ladders required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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