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Retail Customer Service Associate Jobs in Butler, PA

parmaroil

Lead Customer Service Associate

Beaver, PA · On-site

Lead Customer Service Associate Reports to: Store Manager/Assistant Manager As a Lead Customer ... Previous retail management preferred Physical Requirements: * Ability to traverse all parts of the ...

parmaroil

Lead Customer Service Associate

Tarentum, PA · On-site

Lead Customer Service Associate Reports to: Store Manager/Assistant Manager As a Lead Customer ... Previous retail management preferred Physical Requirements: * Ability to traverse all parts of the ...

parmaroil

Lead Customer Service Associate

Sarver, PA · On-site

Lead Customer Service Associate Reports to: Store Manager/Assistant Manager As a Lead Customer ... Previous retail management preferred Physical Requirements: * Ability to traverse all parts of the ...

parmaroil

Lead Customer Service Associate

Sarver, PA · On-site

Lead Customer Service Associate Reports to: Store Manager/Assistant Manager As a Lead Customer ... Previous retail management preferred Physical Requirements: * Ability to traverse all parts of the ...

parmaroil

Lead Customer Service Associate

Sarver, PA · On-site

Lead Customer Service Associate Reports to: Store Manager/Assistant Manager As a Lead Customer ... Previous retail management preferred Physical Requirements: * Ability to traverse all parts of the ...

Big Lots

Customer Service Associate

Rochester, PA · On-site

$13.25 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Big Lots

Customer Service Associate

Rochester, PA · On-site

$13.25 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Dollartree

Customer Service Associate

Aliquippa, PA · On-site

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Aliquippa, PA · On-site

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Wexford - TUPSS 1050

Customer Service Associate

Wexford, PA · On-site

$15.50 - $17/hr

... customer service in a fast-paced setting. We are looking for friendly, motivated individuals to join our team as Center Associates. If you're a team player who enjoys helping others and thrives on ...

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Butler, PA

Retail Customer Service Associate information

See Butler, PA salary details

$10

$13

$16

How much do retail customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail customer service associate in Butler, PA is $13.68, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $14.33 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Butler, PA?

The most popular types of Retail Customer Service jobs in Butler, PA are:

What job categories do people searching Retail Customer Service Associate jobs in Butler, PA look for?

The top searched job categories for Retail Customer Service Associate jobs in Butler, PA are:

What cities near Butler, PA are hiring for Retail Customer Service Associate jobs?

Cities near Butler, PA with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $28,457 per year, or $13.7 per hour.

Lead Customer Service Associate

parmaroil

Beaver, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Par Mar Oil Company rating

3.7

Company rating: 3.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Position: Lead Customer Service Associate
Reports to: Store Manager/Assistant Manager
As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives.
Lead Customer Service Associates are responsible for:
  • Assist the Store Management Team with all facets of the successful operations for Par Mar Stores.
  • Providing a high level of leadership to the store and the employees.
  • Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively.

Requirements:
  • We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level!
  • Strong people-oriented leadership skills
  • Excellent communication skills
  • Customer service skills
  • Valid state driver's license and an insured vehicle
  • Prior knowledge of food handling, safety guidelines
  • Ensure compliance with all company policies and procedures

Education and Experience
  • High school diploma or equivalent preferred
  • Previous retail management preferred

Physical Requirements:
  • Ability to traverse all parts of the store quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 40 pounds at a time

Lead Customer Service Associates will be provided with the following:
  • Thorough training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Full-time benefits, health, dental, vision
  • 401k with company match
  • Company paid life insurance
  • Paid time off
  • Weekly pay

What Par Mar Oil Company employees say

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