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Retail Customer Service Associate Jobs in Airdrie, AB

Walmart

OMNI Customer Fulfillment Associate

Calgary, AB · On-site

CA$16.15/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... This position is well suited for individuals seeking an engaging role in customer service or retail.

Morgan Stanley

Client Service Associate

Calgary, AB · On-site

Client Success Associate Role: The Client Service Associate is an operational role within the ... Develops and maintains long term client relationships, actively managing customer expectations to ...

Morgan Stanley

Client Service Associate

Calgary, AB · On-site

Client Success Associate Role: The Client Service Associate is an operational role within the ... customer inquiries in a manner that drives client satisfaction by consistently meeting SLAs ...

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Airdrie, AB

Retail Customer Service Associate information

See Airdrie, AB salary details

$8

$14

$21

How much do retail customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail customer service associate in Airdrie, AB is $14.83, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.07 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What job categories do people searching Retail Customer Service Associate jobs in Airdrie, AB look for?

The top searched job categories for Retail Customer Service Associate jobs in Airdrie, AB are:

What cities near Airdrie, AB are hiring for Retail Customer Service Associate jobs?

Cities near Airdrie, AB with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Airdrie, AB as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,844 per year, or $14.8 per hour.

Retail Sales & Technical Service Associate (Part Time)

Best Buy Canada

Calgary, AB

Part-time

Posted 5 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,793 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

You’ll love it here! We are hiring immediately for a retail sales & technical service associate, which we call an agent advisor at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need.

Join us and grow your career with our retail team as a retail sales & technical service associate. 

What you’ll do as a retail associate:

  • Help customers find the perfect product or service and respond to their questions

  • Assist customers with signing in their devices for setup, diagnostics, and repairs

  • Create an amazing customer experience

  • Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology

What we’re looking for: 

  • 6+ months’ retail experience in a technical customer service or retail sales associate role

  • Enthusiasm to welcome and assist customers

  • Flexibility to adapt to dynamic situations in a fast-paced environment

  • A commitment to maintaining a safe and fun working environment

  • Excellent communication skills

Why you’ll love it here:

  • Employee discounts on awesome tech 

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).

350 Stewart Green SW, Calgary, AB T3H 3C8

This posting is for a vacancy.

PandoLogic. Keywords: Technical Support Representative, Location: Calgary, AB - T2R 0Y7

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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