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Retail Customer Service Associate Jobs in Acworth, GA

Big Lots

Customer Service Associate

Dallas, GA · On-site

$13 - $18/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Acworth, GA

Retail Customer Service Associate information

See Acworth, GA salary details

$10

$13

$15

How much do retail customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail customer service associate in Acworth, GA is $13.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $14.18 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What job categories do people searching Retail Customer Service Associate jobs in Acworth, GA look for?

The top searched job categories for Retail Customer Service Associate jobs in Acworth, GA are:

What cities near Acworth, GA are hiring for Retail Customer Service Associate jobs?

Cities near Acworth, GA with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Acworth, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,177 per year, or $13.5 per hour.

Retail Customer Service Associate

Home Center Outlet - Marietta

Marietta, GA • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

 
 

Job Overview
 Home Center Outlet - Atlanta is excited to welcome a dedicated and passionate Retail Sales & Customer Service Professional to our team! This full-time position is based in our Atlanta, Georgia store and requires top-notch customer service and sales skills, alongside a strong commitment to ensuring customer satisfaction. The ideal candidate will be self-motivated, possess excellent communication abilities, and demonstrate strong organizational and retail skills.

Compensation & Benefits
 This full-time, hourly role offers a starting wage of $17 to $19 per hour, paid bi-weekly, along with opportunities for annual performance bonuses and commissions. Additional benefits include medical, dental, and vision insurance, a 401K retirement plan, and paid vacation time.

Key Responsibilities

  • Build and maintain relationships with existing customers while actively pursuing new ones.
  • Support team members in finding and understanding products.
  • Educate customers on the features and benefits of our offerings.
  • Ensure customer satisfaction to foster loyalty.
  • Address customer inquiries, resolve issues, and escalate any unresolved matters.
  • Utilize technology to access customer history for tailored service.
  • Manage the financial performance of the retail counter while adhering to store policies.
  • Assist in maintaining the showroom in line with company standards.

Requirements

  • High School Diploma.
  • Previous retail or sales experience.
  • Ability to lift up to 35 lbs and remain on your feet for up to 8 hours a day.
  • Flexibility to work various shifts.
  • Exceptional customer service skills and a friendly demeanor.
  • Availability to work evenings and weekends.

EEOC Statement
 Home Center Outlet - Atlanta is committed to providing equal employment opportunities to all employees and applicants. We strictly prohibit discrimination and harassment of any kind, ensuring a welcoming environment for everyone, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy applies to all employment conditions, including recruiting, hiring, placements, promotions, and more.

Ready to take the next step in your career with us?  Would you like to know more about the exciting opportunities for growth in this role?

Apply