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Retail Customer Service Associate Jobs in Vermont

Customer Service Associate

Burlington, VT · On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Customer Service Associate

Brandon, VT · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

New

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Customer Service Associate

VT · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

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Retail Customer Service Associate information

See Vermont salary details

$12

$16

$18

How much do retail customer service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for retail customer service associate in Vermont is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $16.88 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are the most commonly searched types of Retail Customer Service jobs in Vermont?

The most popular types of Retail Customer Service jobs in Vermont are:

What cities in Vermont are hiring for Retail Customer Service Associate jobs?

Cities in Vermont with the most Retail Customer Service Associate job openings:

Infographic showing various Retail Customer Service Associate job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,562 per year, or $16.1 per hour.

Customer Service Associate

Wawa

Burlington, VT • On-site

$15.50 - $19.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,118 frontline employees who took The Breakroom Quiz

8th of 47 rated convenience stores


Job description

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do:

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.

  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.

  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.

  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.

  • Help keep our stores clean and safe by following all established policies, procedures, and guidelines.

  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits:

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.

    • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

  • Great communication and customer service skills.

  • Ability to thrive in a fast-paced environment and multitask like a pro.

  • Must be 16+ years old with reliable transportation.

  • Enjoy working in a team environment.

The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.


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