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Retail Customer Service Associate Jobs in Tennessee

Customer Service Associate

Paris, TN

$11.50 - $16/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Alcoa, TN

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Cleveland, TN · On-site

$11.25 - $15.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Knoxville, TN · On-site

$13.75 - $19/hr

As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players ... Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ...

Customer Service Associate

Paris, TN · On-site

$11.50 - $16/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Columbia, TN · On-site

$12.50 - $17/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

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Retail Customer Service Associate information

See Tennessee salary details

$10

$13

$16

How much do retail customer service associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for retail customer service associate in Tennessee is $13.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $14.42 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Retail Customer Service Associates typically do not earn $4,000 per week; such high weekly pay is uncommon in retail roles. Jobs that can pay this amount without a degree often include high-level sales, real estate agents, certain skilled trades, or entrepreneurial ventures that generate significant commissions or profits. These roles usually require specialized skills, experience, or licensing rather than formal degrees.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are Retail Customer Service Associates?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are some common challenges faced by Retail Customer Service Associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

How can I make 2000 a week working from home?

A Retail Customer Service Associate can increase earnings by working additional hours, taking on overtime, or seeking higher-paying remote positions within customer service or sales. Developing strong communication skills and proficiency with customer management tools can also improve earning potential, but earning $2000 weekly typically requires multiple income streams or advanced roles with commission or bonus structures.

What do you do as a customer service associate?

A retail customer service associate assists customers by answering questions, processing transactions, and helping them find products. They maintain a friendly attitude, handle returns or complaints, and often use point-of-sale systems. Good communication skills and product knowledge are important for this role.

What are the key skills and qualifications needed to thrive as a Retail Customer Service Associate, and why are they important?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What is a retail customer service associate?

A retail customer service associate is a worker who assists customers in retail stores by answering questions, processing transactions, and helping with product selection. They often handle cash registers, maintain store appearance, and provide a positive shopping experience, typically requiring good communication skills and basic computer knowledge.
What are the most commonly searched types of Retail Customer Service jobs in Tennessee? The most popular types of Retail Customer Service jobs in Tennessee are:
What cities in Tennessee are hiring for Retail Customer Service Associate jobs? Cities in Tennessee with the most Retail Customer Service Associate job openings:
Infographic showing various Retail Customer Service Associate job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $28,649 per year, or $13.8 per hour.

Customer Service Associate

Variety Stores LLC

Paris, TN

$11.50 - $16/hr

Full-time, Part-time

Re-posted 12 days ago


Job description

Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions
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Retail store environment where extended periods of standing are required
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Retail store stockroom environment subject to fluctuations in temperature
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Frequent lifting and maneuvering of merchandise and displays.
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Exposure to dust and extreme temperatures while unloading trailers.
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Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.