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Retail Customer Experience Associate Jobs in Silver Spring, MD

Weis Markets

Customer Experience Associate

Dundalk, MD · On-site

$15/hr

Location Address: 7848 Wise Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis

Customer Experience Associate

Accokeek, MD

$15.30/hr

Location Address: 15789 Livingston Rd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Greets ...

Weis

Customer Experience Associate

Gaithersburg, MD · On-site

$18/hr

Location Address: 883 Russell Avenue ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis Markets

Customer Experience Associate

Towson, MD · On-site

$15/hr

Location Address: 1238 Putty Hill Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis

Customer Experience Associate

Eldersburg, MD · On-site

$15/hr

Location Address: 6375 Monroe Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis Markets

Customer Experience Associate

Eldersburg, MD · On-site

$15/hr

Location Address: 6375 Monroe Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis Markets

Customer Experience Associate

Dundalk, MD · On-site

$15/hr

Location Address: 7848 Wise Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis

Customer Experience Associate

Halethorpe, MD · On-site

$15/hr

Location Address: 1080 Maiden Choice Lane ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Dundalk, MD

$15/hr

Location Address: 7848 Wise Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis

Customer Experience Associate

Towson, MD · On-site

$15/hr

Location Address: 1238 Putty Hill Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis

Customer Experience Associate

Dundalk, MD

$15/hr

Location Address: 7848 Wise Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis Markets

Customer Experience Associate

Dundalk, MD · On-site

$15/hr

Location Address: 7848 Wise Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis Markets

Customer Experience Associate

Accokeek, MD · On-site

$15.30/hr

Location Address: 15789 Livingston Rd The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Greets customers in a cheerful manner as ...

Weis Markets

Customer Experience Associate

Accokeek, MD · On-site

$15.30/hr

Location Address: 15789 Livingston Rd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Greets ...

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All JobsRetail Customer Experience Associate JobsRetail Customer Experience Associate Jobs in Silver Spring, MD

Retail Customer Experience Associate information

See Silver Spring, MD salary details

$11

$15

$18

How much do retail customer experience associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for retail customer experience associate in Silver Spring, MD is $15.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $16.39 per hour, depending on experience, location, and employer.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.

What are popular job titles related to Retail Customer Experience Associate jobs in Silver Spring, MD?

For Retail Customer Experience Associate jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Retail Customer Experience Associate jobs in Silver Spring, MD look for?

The top searched job categories for Retail Customer Experience Associate jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Retail Customer Experience Associate jobs?

Cities near Silver Spring, MD with the most Retail Customer Experience Associate job openings:

Retail Customer Experience Associate jobs near you

Customer Experience Associate

Weis Markets

Gaithersburg, MD • On-site

$18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Weis Markets rating

5.6

Company rating: 5.6 out of 10

Based on 583 frontline employees who took The Breakroom Quiz

85th of 122 rated grocery stores

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!
Location Address:
883 Russell Avenue
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:
  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES
This position currently has no supervisory responsibilities.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.
RATE OF PAY AND BENEFITS
The hourly pay for this position starts at $18.00. and is up to $24.75.
Weis Markets offers a competitive salary with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity, critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

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About Weis Markets

Sourced by ZipRecruiter

Weis Markets is a renowned name in the retail industry – specifically the supermarket sector – operating mainly within the United States. The company was established by two brothers, Harry and Sigmund Weis, in 1912 in Sunbury, Pennsylvania, and has now grown to operate over 200 stores across seven Mid-Atlantic states. Weis Markets offers an extensive range of products including grocery items, dairy products, frozen foods, pharmacy services, fuel, and more. Their mission focuses on delivering exceptional value and satisfaction to their customers by offering quality products at a great price and supporting local communities. Some of their notable achievements include their continued growth and expansion throughout the region, the launch of a successful e-commerce platform, and philanthropic efforts towards enhancing the well-being of communities in which they operate.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Sunbury, PA, US

Year founded

1912

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