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Retail Customer Experience Associate Jobs in Puerto Rico

Tjx

Merchandise Associate

Guayama, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merchandise Associate

San Juan, PR · On-site

$12 - $12.50/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merchandise Associate

Manati, PR · On-site

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merchandise associate

Guaynabo, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merchandise associate

San Juan, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merchandise Associate

Bayamon, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merchandise Associate

Bayamon, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merchandise Associate

Guayama, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merchandise associate

San Juan, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merchandise Associate

Ponce, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Sales Associate

Arecibo, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merchandise Associate

Guayama, PR

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merchandise Associate

Ponce, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merchandise Associate

Guayama, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Sales Associate

Arecibo, PR

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merchandise associate

Guaynabo, PR · On-site

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merchandise Associate

Manati, PR · On-site

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merchandise Associate

San Juan, PR

$12 - $12.50/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merchandise Associate

Manati, PR · On-site

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

backroom associate

Yauco, PR

$12.25 - $12.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

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All JobsRetail Customer Experience Associate JobsRetail Customer Experience Associate Jobs in Puerto Rico

Retail Customer Experience Associate information

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

Do retail customer experience associate jobs require a degree?

Retail customer experience associate jobs typically do not require a college degree, but employers often look for high school diplomas or equivalent. Relevant skills include communication, customer service, and familiarity with point-of-sale systems, and some positions may offer on-the-job training.

What job categories do people searching Retail Customer Experience Associate jobs in Puerto Rico look for?

The top searched job categories for Retail Customer Experience Associate jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Retail Customer Experience Associate jobs?

Cities in Puerto Rico with the most Retail Customer Experience Associate job openings:

Retail Customer Experience Associate jobs near you

Merchandise Associate

Tjx

Guayama, PR • On-site

$12.25 - $12.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

Road #3 km 134.6

Location:

USA Marshalls Store 1030 Guayama PRThis position has a starting pay range of $12.25 to $12.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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