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Retail Counter Manager Jobs in California (NOW HIRING)

LKQ Corporation

Sales Retail Counter

Santa Fe Springs, CA · On-site

$17.50/hr

May train others in functional areas, interact with others and make presentations to department or middle management. * Problems encountered are routine, somewhat repetitive and generally solved by ...

Lkqcorp

Sales Retail Counter

Santa Fe Springs, CA

$17.50/hr

May train others in functional areas, interact with others and make presentations to department or middle management. * Problems encountered are routine, somewhat repetitive and generally solved by ...

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Retail Counter Manager information

What is a retail counter manager?

A Retail Counter Manager is responsible for overseeing the operations and sales of a specific counter or department within a retail store, such as cosmetics, jewelry, or electronics. They lead a team of sales associates, manage inventory, and ensure that customer service standards are met. Retail Counter Managers also develop sales strategies, train staff, and maintain the appearance of their designated counter to attract customers. Their goal is to maximize sales and provide an excellent shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail counter manager, and why are they important?

To thrive as a Retail Counter Manager, you need expertise in sales, inventory management, and customer service, often supported by experience in retail or supervisory roles. Familiarity with point-of-sale (POS) systems, merchandising software, and basic financial reporting tools is typically required. Strong leadership, interpersonal communication, and problem-solving skills help you motivate staff and resolve customer issues effectively. These skills ensure efficient store operations, enhanced customer satisfaction, and the achievement of sales targets.

What are some common challenges a retail counter manager might face, and how can they effectively address them?

Retail Counter Managers often encounter challenges such as meeting sales targets, managing staff performance, and ensuring exceptional customer service in a fast-paced environment. To effectively address these, successful managers focus on clear communication with their team, ongoing product training, and adapting sales strategies to customer needs. Staying organized and fostering a positive team culture can help overcome daily operational hurdles and drive store success.

What is the difference between Retail Counter Manager vs Retail Sales Associate?

AspectRetail Counter ManagerRetail Sales Associate
ResponsibilitiesOversees counter operations, manages staff, handles customer complaints, and ensures sales targets are met.Assists customers, processes transactions, stocks shelves, and promotes products.
Required SkillsLeadership, customer service, inventory management, and sales skills.Customer service, communication, product knowledge, and sales techniques.
Work EnvironmentFront-of-store, managerial setting, often in retail outlets like electronics, cosmetics, or jewelry stores.

The Retail Counter Manager typically has supervisory duties, manages staff, and handles operational tasks, while the Retail Sales Associate focuses on assisting customers and selling products. Both roles require strong customer service skills, but the manager position involves leadership and oversight responsibilities.

What cities in California are hiring for Retail Counter Manager jobs?

Cities in California with the most Retail Counter Manager job openings:

Retail Counter Manager jobs near you

Cashier/Retail Counter Sales

Redwood City, CA

Hayward Lumber
Construction Materials Wholesalers • 201 - 500 employees
Learn more about Hayward Lumberexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Title: Cashier - Retail Counter Sales
Classification: Full Time - Hourly
Pay Range: $18 to $20
Location: Redwood City, CA
Reports To: Store Manager

About the Company:
For 100 years and four generations of Hayward family leadership, Hayward Lumber has been committed to meeting and exceeding the needs of builders. Beyond full-service lumberyards, we offer window, door and cabinet design centers, pro-oriented hardware stores, and innovative building solutions designed to save time and money. Hayward Lumber is a family-oriented company that treats every employee as such. Our average tenure companywide is over 10 years and we pride ourselves in creating an environment in which you can learn, grow, and prosper. Hayward Lumber provides a competitive compensation structure, as well as a comprehensive benefits package including medical, dental, vision, life insurance, 401K, and paid time off including vacation, holiday, and sick leave. We operate 5 days a week from 7 AM - 5 PM. Learn more at www.haywardlumber.com
Mission:
We are the most dependable supplier of products, services, and solutions to the construction market since 1919.
Position Summary:

This position is responsible for providing excellent customer service while processing sales transactions accurately and efficiently. Key duties include scanning or entering product information, handling cash, credit, or other forms of payment, and issuing receipts. The cashier may also assist customers by answering questions, directing them to the appropriate products, and resolving minor issues. Additional tasks can include balancing the cash drawer, maintaining a clean work area, and supporting other team members as needed.

Responsibilities:

  • Build and maintain positive customer relationships by providing excellent customer service.
  • Determine customers' needs and recommending appropriate products and solutions.
  • Assist customers with questions regarding product and project information.
  • Accept payments and apply it to the appropriate customer account.
  • Address and resolve service concerns, should they arise.
  • Answer telephones and enter sales orders into the system.
  • Clean, organize, and maintain the sales floor to keep the store shelves well stocked.
  • Follow a product/supply checklist for each customer's job and up-selling additional products and supplies.
  • Actively engage in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial and commercial construction.

Requirements

  • Excellent communication and interpersonal skills
  • Basic computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
  • Effective time management and prioritization skills
  • Ability to work in a fast-paced environment
  • Experience working in a team atmosphere
  • Must take and pass drug test and consent to a background check
  • Previous experience in a retail setting preferred
  • Previous experience in the lumber or building materials preferred

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401K
  • Paid time off including vacation, holiday, and sick leave.
  • No weekends

Apply