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Retail Club Membership Manager Jobs in Roxana, IL

Perfect. As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into ... Work in a dynamic health club environment with members, staff, and vendors * This is a non-exempt ...

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Retail Club Membership Manager information

See Roxana, IL salary details

$12

$18

$29

How much do retail club membership manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for retail club membership manager in Roxana, IL is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.46 per hour, depending on experience, location, and employer.

What does a retail club membership manager do?

A Retail Club Membership Manager is responsible for overseeing and growing a store's membership program. They develop strategies to attract new members, retain existing ones, and enhance the overall value of the membership experience. This role often involves analyzing customer data, coordinating marketing efforts, training staff, and addressing member concerns. The goal is to increase customer loyalty and drive sales through exclusive member benefits and events.

What are the key skills and qualifications needed to thrive as a retail club membership manager, and why are they important?

To thrive as a Retail Club Membership Manager, you need strong sales abilities, customer relationship management, and experience in membership programs, often supported by a degree in business or marketing. Familiarity with CRM software, point-of-sale systems, and data analytics tools is essential. Exceptional interpersonal skills, leadership, and problem-solving abilities help you engage members and motivate teams effectively. These skills ensure growth in membership, high customer retention, and overall success in achieving business goals.

How does a retail club membership manager typically collaborate with marketing and sales teams to drive member engagement?

A Retail Club Membership Manager works closely with both marketing and sales teams to develop and execute campaigns aimed at attracting and retaining club members. This collaboration often involves coordinating promotional offers, analyzing membership data to identify trends, and providing feedback on customer preferences. Regular meetings and cross-functional planning sessions help ensure that membership initiatives align with broader sales goals and brand messaging. Effective communication and teamwork are crucial, as these efforts directly influence member satisfaction and long-term loyalty.

What is the difference between Retail Club Membership Manager vs Retail Sales Associate?

AspectRetail Club Membership ManagerRetail Sales Associate
CredentialsCustomer service experience, familiarity with membership programsBasic sales and customer service skills
Work EnvironmentOffice and retail store settings, managing membershipsFront-line retail store environment, assisting customers
Employer & Industry UsageRetail chains with membership programs, clubsGeneral retail stores, boutiques
Search & Comparison IntentUnderstanding roles related to membership managementSales roles in retail

The Retail Club Membership Manager focuses on managing customer memberships, retention, and program promotion, often requiring customer service experience. In contrast, a Retail Sales Associate primarily handles direct sales, customer assistance, and store operations. While both roles involve customer interaction, the Membership Manager emphasizes membership programs, whereas the Sales Associate concentrates on sales transactions and product knowledge.

What cities near Roxana, IL are hiring for Retail Club Membership Manager jobs?

Cities near Roxana, IL with the most Retail Club Membership Manager job openings:

Membership Manager

The Edge Fitness Clubs

Saint Ann, MO • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


The Edge Fitness Clubs rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 63 rated gym and leisure clubs


Job description

Earn up to $100,000 a year with hourly pay, commission, and bonuses, plus clear career growth for those ready to level up.
The Edge Fitness Clubs is growing and we are looking for our next rockstar Membership Manager. Love talking to people? Hate boring jobs? Perfect. As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy gym where the music's loud, the goals are big, and no two days are the same. If you've got personality, confidence, and a little hustle, we've got a spot with your name on it.
What You'll Do:
  • Hit individual and team sales goals while driving self-generated leads and membership growth.
  • Coach, train, and develop your team daily through real-time role play and performance feedback

Why You'll Love It Here:
  • Free gym membership so you can lead by example
  • Tiered Health Benefits (Medical, Dental, Vision) for you and your family
  • Discounts on Training, Edge Kids, Apparel & Shake Bar
  • Education Reimbursement for certifications and ongoing learning
  • Career Advancement through leadership training and growth paths
  • PTO & Paid Holidays to recharge and live well
  • 401K + Life Insurance + LTD + Employee Assistance Program (EAP)

Key Details:
  • Competencies: Coaching & Development, Results Driven
  • Work in a dynamic health club environment with members, staff, and vendors
  • This is a non-exempt, full-time position with varied hours based on business needs.
  • While performing the duties of this job, the employee is regularly required to talk, see or hear. This is largely a sedentary role; however, you will be touring prospects walking through the club. This position requires that you work within the clubs and you may go out to the community for outreach.
  • You'll supervise Membership Advisors and act as Manager on Duty when the GM is off-site.
    There is a reason our members call us the best gym ever... It's because we have the best team ever.

Ready to lead, inspire, and earn big while doing it? Apply today and level up your career at The Edge.
Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.

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