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Retail Client Manager Jobs in New York (NOW HIRING)

We are seeking an accomplished Private Client Manager, to lead the development, engagement, and growth of Boucheron's most valuable clients across the Americas region. Based in New York City, this ...

VIE, Retail Client Experience

New York, NY · On-site

$16.50 - $18/hr

The VIE, Retail Client Experience will play an integral role in bringing the Tiffany Client ... The role will independently manage projects from concept through launch, measure impact, and ...

We are seeking an accomplished Private Client Manager, to lead the development, engagement, and growth of Boucheron's most valuable clients across the Americas region. Based in New York City, this ...

VIE, Retail Client Experience

New York, NY · On-site

$16.50 - $18/hr

The VIE, Retail Client Experience will play an integral role in bringing the Tiffany Client ... The role will independently manage projects from concept through launch, measure impact, and ...

We are seeking an accomplished Private Client Manager, to lead the development, engagement, and growth of Boucheron's most valuable clients across the Americas region. Based in New York City, this ...

Beyond this retail client account, our current and potential projects include hospitality/hotels ... Experience in managing professional sub-consultants across various disciplines * Knowledge of ...

Connect consumer behavior, category performance, retailer dynamics, competitive activity, and ... Manage multiple client projects, priorities, and deliverables simultaneously while ensuring high ...

Connect consumer behavior, category performance, retailer dynamics, competitive activity, and ... Manage multiple client projects, priorities, and deliverables simultaneously while ensuring high ...

Connect consumer behavior, category performance, retailer dynamics, competitive activity, and ... Manage multiple client projects, priorities, and deliverables simultaneously while ensuring high ...

Connect consumer behavior, category performance, retailer dynamics, competitive activity, and ... Manage multiple client projects, priorities, and deliverables simultaneously while ensuring high ...

Connect consumer behavior, category performance, retailer dynamics, competitive activity, and ... Manage multiple client projects, priorities, and deliverables simultaneously while ensuring high ...

Own and manage a portfolio of strategic accounts within the Commercial Services, Retail, and ... Develop trusted advisor relationships with key client stakeholders, including executive decision ...

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Showing results 1-20

Retail Client Manager information

See New York salary details

$12K

$64.3K

$93K

How much do retail client manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for retail client manager in New York is $64,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $83,700.00 per year, depending on experience, location, and employer.

What is a retail client manager?

A Retail Client Manager is responsible for maintaining and growing relationships with retail clients, ensuring their needs are met and that they receive high-quality service. This role often involves overseeing client accounts, managing sales targets, coordinating with internal teams, and identifying opportunities to increase client satisfaction and business growth. Retail Client Managers act as the main point of contact for clients, addressing inquiries, resolving issues, and providing strategic advice to help clients achieve their business objectives.

What are the key skills and qualifications needed to thrive as a retail client manager?

To thrive as a Retail Client Manager, you need strong sales acumen, client relationship management skills, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, retail analytics platforms, and POS systems is often required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and resolve client issues effectively. These skills are crucial for driving sales growth, maintaining client satisfaction, and ensuring long-term business partnerships in the competitive retail sector.

How does a retail client manager typically collaborate with cross-functional teams to meet client needs?

A Retail Client Manager often works closely with teams such as merchandising, marketing, supply chain, and finance to ensure client expectations are met and exceeded. They serve as the main point of contact between the client and the company, translating client goals into actionable plans and coordinating with internal teams to deliver tailored solutions. Regular meetings, status updates, and collaborative planning sessions are common, enabling the Retail Client Manager to address challenges quickly and maintain strong client relationships. This collaborative environment not only benefits clients but also helps the Retail Client Manager develop a broad skill set and deep company knowledge.

What is the difference between Retail Client Manager vs Retail Sales Associate?

AspectRetail Client ManagerRetail Sales Associate
CredentialsCustomer service experience, sales skills, sometimes management certificationsHigh school diploma or equivalent, sales and customer service skills
Work EnvironmentOffice settings, client meetings, store managementRetail stores, direct customer interaction
Employer & Industry UsageRetail chains, financial services, luxury brandsDepartment stores, specialty shops, retail chains
Search & Comparison IntentUnderstanding roles, career progression, job requirementsEntry-level position, sales techniques, customer service

The Retail Client Manager typically handles client relationships, sales strategies, and account management within retail or related industries, often requiring experience and specific skills. In contrast, a Retail Sales Associate focuses on direct customer service and sales at the store level, usually with minimal experience. Both roles are essential in retail but differ in responsibilities, credentials, and work environment.

What cities in New York are hiring for Retail Client Manager jobs?

Cities in New York with the most Retail Client Manager job openings:

Infographic showing various Retail Client Manager job openings in New York as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $64,274 per year, or $30.9 per hour.

Consulting Client Partner - Retail & CPG industry focus

Manhattan, NY • On-site

$160K - $235K/yr

Other

Re-posted 16 days ago


Job description

Consulting Client Partner - Retail & CPG Industry Focus

New York, NY, USA Or refer someone Job Openings Consulting Client Partner - Retail & CPG Industry Focus

About the Job Consulting Client Partner - Retail & CPG Industry Focus

Job Description

  • Base salary ranges: $160k - $235k
  • Total compensation includes base salary, sales rewards & commission plan

Our client's Digital Diversified Business Unit spans multiple industries and verticals, including retail, CPG, energy and infrastructure, and mobility. With a strategic focus on growth, the unit seeks to expand its footprint within telecommunications and automotive, while strengthening relationships with specific clients and pursuing similar industry opportunities.

The Role: Account Manager / Client Executive – Retail & E-Commerce Portfolio We are looking for an experienced Account Manager or Client Executive to manage and grow a strategic account in the retail and e-commerce space. The role requires deep understanding of how digital marketplaces and retail ecosystems operate, as well as proven experience in managing client relationships or business development within this domain.

Responsibilities

The Retail Client Partner role will be a part of the Operations Consulting & Solutions team. They will manage relationships across an assigned set of Retail industry accounts and will be responsible for driving revenue growth and manage customer interactions related to service delivery.

  • The Retail Client Partner will also work with other leaders to provide the best solutions that align with clients strategic priorities and drive high value growth within client organizations through data-led approach.
  • Client relationship management and growth: manage assigned client relationships across retail and CPG.
  • Grow revenue within the assigned portfolio to $30M+ by developing new relationships across multiple buying centers and increasing presence across client relationships.
  • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
  • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
  • Assistance with new logo acquisition – be able to bring new relationships and leverage existing relationships to help grow new logos

Qualifications

Industry Background

  • Candidates must come from retail, e-commerce, or consumer packaged goods (CPG) backgrounds.
  • Ideal prior employers include Etsy, Shopify, Wayfair, Amazon, or similar marketplace/e-commerce platforms.
  • Alternatively, candidates from BPO or professional services firms (e.g. Genpact, WNS, Accenture, TCS, Infosys, Cognizant, etc.) who have managed or sold into retail and CPG clients are also a good fit.

Domain Understanding

  • Strong grasp of the taxonomy and business mechanics of the e-commerce ecosystem, including:
    • Seller and buyer journeys
    • Product cataloging and content management
    • Fulfillment, logistics, and customer experience operations
    • Marketplace analytics, digital merchandising, and pricing strategies
  • Understanding of retail operations, omnichannel customer engagement, and how service delivery aligns with business KPIs like conversion, retention, and seller satisfaction.

Type of Experience

  • Account management / client engagement roles involving ongoing relationship management, solutioning, and growth responsibilities.
  • Exposure to operations management, analytics, or transformation programs in the e-commerce or CPG context.
  • Preference for those who have worked directly with business or operations leaders (not just IT or procurement).
  • Experience in selling or expanding BPO/managed services deals into retail or CPG clients (as opposed to selling software licenses or IT solutions).

Soft Skills & Attributes

  • Strong client presence and ability to engage senior stakeholders in retail/e-commerce environments.
  • Consultative approach to identifying growth opportunities and shaping value propositions.
  • Ability to collaborate across delivery, analytics, and transformation teams to drive account growth.
  • Passion for understanding consumer behavior, digital commerce trends, and retail innovation.

Not Looking For:

  • Candidates whose experience is primarily in technology product or software solution sales (e.g., SaaS, ERP, or IT consulting) without exposure to retail or e-commerce operations.
  • Pure IT delivery or engineering profiles without client-facing experience.
  • Or refer someone