Retail Business Intelligence Manager Jobs (NOW HIRING)

Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
This position will lead the technical strategy for reporting and business intelligence within People Analytics. The Manager will oversee the development and maintenance of dashboards, reporting infrastructure, and data architecture. Key responsibilities include defining reporting architecture across Workday, Prism, and downstream tools; owning data models and metric definitions; ensuring data quality and governance standards; prioritizing and allocating reporting work; partnering with IT/EDW teams on integrations; and standardizing dashboards and reporting frameworks across the enterprise. This role is critical to building the foundation of accessible, trusted workforce data that enables leaders to make informed decisions.
Essential Functions
-Lead and manage the Business Intelligence team, including analysts and developers, providing direction, mentorship, and support to ensure high-performance standards.
-Collaborate with executives, department heads, and other stakeholders to understand their data needs and business objectives, translating requirements into actionable Business Intelligence solutions.
-Oversee the development and maintenance of data models, data visualizations, interactive dashboards, and reports to monitor key performance indicators across the hospital.
-Drive the implementation of best practices in data governance, data quality, and data security to ensure the accuracy, reliability, and confidentiality of hospital data.
-Analyze and interpret complex data sets to identify trends, patterns, and insights that can inform strategic decision-making and process improvements.
-Continuously assess and improve the BI infrastructure, tools, and processes to optimize efficiency and enhance the user experience.
-Collaborate with the BI team and end-users to identify training needs, conduct training sessions, and provide support to ensure effective utilization of BI solutions.
Qualifications
Education

• Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
• Experience can be accepted in lieu of a degree

Experience

• 8-10+ years Business Intelligence and Data Analysis experience required

Knowledge, Skills and Abilities

• - Strong expertise in data modeling, data warehousing concepts, and database design principles.
• - Strong proficiency in BI and data visualization tools such as Tableau, Power BI, Qlik, or similar platforms.
• - In-depth knowledge of SQL and experience working with large datasets and relational databases.
• - Leadership and team management skills, with a track record of effectively leading BI development teams.
• - Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
• - Strong communication skills to interact with stakeholders at all levels and effectively convey technical information to non-technical audiences.

Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$117,707.20 - $171,204.80/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.