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Retail Banking Training Manager Jobs (NOW HIRING)

Starion Bank

Retail Banking Supervisor

Middleton, WI · On-site

Join Our Team as a Retail Banking Supervisor at Starion Bank in Wisconsin! Are you a customer ... Coach and manage direct reports to ensure maximum productivity, efficiency and delivery of ...

Starion Bank

Retail Banking Supervisor

Monona, WI · On-site

Join Our Team as a Retail Banking Supervisor at Starion Bank in Wisconsin! Are you a customer ... Coach and manage direct reports to ensure maximum productivity, efficiency and delivery of ...

NBT Bank

Retail Banking Administrator

Norwich, NY · On-site

$30.73 - $40.99/hr

Manages, plans, and executes meetings, projects, reports, scheduling, and additionally creates content in support of the Retail Banking Department. Plays an important role in the design and delivery ...

NBT Bank

Retail Banking Administrator

Norwich, NY · On-site

$30.73 - $40.99/hr

Manages, plans, and executes meetings, projects, reports, scheduling, and additionally creates content in support of the Retail Banking Department. Plays an important role in the design and delivery ...

CCBank

Retail Banking Manager

Salem, UT · On-site

Retail Banking Manager# Retail Banking ManagerSalem - Salem, UT 84653## OverviewPosition TypeFull TimeCategoryBanking## Description**Who is CCBank?** Founded in 1993, CCBank, soon to be Accordia Bank ...

Starion-Bank

WI · On-site

Lead and direct the daily retail banking function for multiple branches. Ensure quality customer ... Coach and manage direct reports to ensure maximum productivity, efficiency and delivery of ...

CCBank

Retail Banking Manager

Spanish Fork, UT · On-site

Retail Banking Manager# Retail Banking ManagerSpanish Fork - Spanish Fork, UT 84660## OverviewPosition TypeFull TimeCategoryBanking## Description**Who is CC Bank?** Founded in 1993, CC Bank is a ...

Border Bank

Retail Training Manager

Fargo, ND · On-site

$66K - $90K/yr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Coon Rapids, MN · On-site

$18.25 - $24.25/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Fargo, ND · On-site

$17.50 - $23/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

$19 - $25/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Fargo, ND · On-site

$17.50 - $23/hr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

Border Bank

Retail Training Manager

Coon Rapids, MN · On-site

$66K - $90K/yr

Border Bank is seeking a Retail Training Manager to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette ...

CCBank

Retail Banking Manager

Spanish Fork, UT · On-site

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

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Retail Banking Training Manager information

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$11

$21

$36

How much do retail banking training manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for retail banking training manager in the United States is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What does a retail banking training manager do?

A Retail Banking Training Manager is responsible for designing, implementing, and overseeing training programs for staff in retail banking branches. They ensure that employees are knowledgeable about banking products, compliance regulations, customer service standards, and sales techniques. This role involves assessing training needs, developing curriculum, organizing workshops, and evaluating the effectiveness of training initiatives. The goal is to improve employee performance, enhance customer satisfaction, and support the bank's overall business objectives.

What are the key skills and qualifications needed to thrive as a retail banking training manager?

To thrive as a Retail Banking Training Manager, you need expertise in retail banking operations, adult learning principles, and a background in finance or business, often supported by a bachelor's degree. Familiarity with learning management systems (LMS), digital training tools, and professional certifications like Certified Professional in Training Management (CPTM) is highly valuable. Outstanding communication, leadership, and organizational skills help you engage staff and manage multiple training initiatives effectively. These skills ensure that banking teams are well-trained, compliant, and equipped to deliver excellent customer service in a competitive industry.

What are some common challenges faced by retail banking training managers when designing training programs for diverse teams?

Retail Banking Training Managers often encounter the challenge of creating training programs that are effective for employees with varying levels of experience, learning styles, and technical abilities. Balancing regulatory compliance content with customer service and sales skills can also be complex. Additionally, with the rise of digital banking, integrating new technologies and ensuring staff are comfortable using them is an ongoing task. To overcome these challenges, successful managers frequently collaborate with department heads and leverage feedback to continuously adapt and improve their training initiatives.

What is the difference between Retail Banking Training Manager vs Retail Banking Relationship Manager?

AspectRetail Banking Training ManagerRetail Banking Relationship Manager
Primary FocusDesigning and delivering training programs for retail banking staffManaging client relationships and providing banking services to retail customers
Required CredentialsTypically requires banking certifications, training experience, and sometimes a degree in finance or businessFinancial certifications (e.g., CFP), sales experience, and banking knowledge
Work EnvironmentCorporate training departments, bank branches, or headquartersBank branches, client offices, or on-site at customer locations
Employer & Industry UsageUsed by banks to develop staff skills and complianceUsed by banks to grow client portfolios and provide personalized banking services

The Retail Banking Training Manager focuses on staff development and training within banks, while the Retail Banking Relationship Manager concentrates on managing customer relationships and sales. Both roles require banking knowledge and certifications but serve different functions within the banking industry.

What cities are hiring for Retail Banking Training Manager jobs?

Cities with the most Retail Banking Training Manager job openings:

What states have the most Retail Banking Training Manager jobs?

States with the most job openings for Retail Banking Training Manager jobs include:

What are popular job titles related to Retail Banking Training Manager jobs?

For Retail Banking Training Manager jobs, the most frequently searched job titles are:

Retail Banking Training Manager jobs near you
Infographic showing various Retail Banking Training Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,714 per year, or $21 per hour.

Retail Banking Supervisor

Middleton, WI • On-site

Starion Bank
Finance and Insurance • 201 - 500 employees
Learn more about Starion Bankexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Join Our Team as a Retail Banking Supervisor at Starion Bank in Wisconsin!

Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank! 

Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally. 

Position: Retail Banking Supervisor
Location: Wisconsin

Key Responsibilities:
  • Lead and direct the daily retail banking function for multiple branches. Ensure quality customer service, address and resolve issues, promote relationship development, onboard and train retail banking staff and monitor compliance
  • Coach and manage direct reports to ensure maximum productivity, efficiency and delivery of resources necessary to support strategic initiatives
  • Troubleshoot and resolve complex customer and internal inquiries
  • Serve as subject knowledge expert for all retail banking transactions, products and services
  • Participate in community activities and leadership positions to maintain visibility with target clients
Qualifications:
  • 3 years demonstrated customer service, sales, and retail banking experience required
  • Supervisory and leadership skills required
  • 2-year college degree or completion of a specialized course of study at a business or trade school
  • Demonstrated high level of flexible interpersonal skills, customer service, trustworthiness, credibility and diplomacy are required
  • Must be willing and able to travel
What We Offer:
  • Competitive Salary: Your hard work deserves great pay!
  • Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
  • Retirement Planning: 401K and profit-sharing options.
  • Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
  • Work-Life Balance: Paid vacation and holidays.
Recognized Excellence:

Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!

Ready to Make a Difference?

If you’re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com! Starion Bank- Taking You Further.

Apply now and become a vital part of our team!

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Apply