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Retail Banking Trainer Jobs (NOW HIRING)

Bankeasy

Retail Banking Specialist

Milbank, SD

Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that ... Adhere to compliance procedures and participate in required compliance training and all meetings ...

BankEasy

Retail Banking Specialist

Sioux Falls, SD · On-site

Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that ... Adhere to compliance procedures and participate in required compliance training and all meetings ...

Bankeasy

Retail Banking Specialist

Sioux Falls, SD

Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that ... Adhere to compliance procedures and participate in required compliance training and all meetings ...

BankEasy

Retail Banking Specialist

Brookings, SD · On-site

Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that ... Adhere to compliance procedures and participate in required compliance training and all meetings ...

Bankeasy

Retail Banking Specialist

Pipestone, MN

$17.40 - $22.58/hr

Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that ... Adhere to compliance procedures and participate in required compliance training and all meetings ...

BankEasy

Retail Banking Specialist

Pipestone, MN · On-site

$17.40 - $22.58/hr

Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that ... Adhere to compliance procedures and participate in required compliance training and all meetings ...

Bankeasy

Retail Banking Specialist

Brookings, SD

Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that ... Adhere to compliance procedures and participate in required compliance training and all meetings ...

ARGO

Retail Banking Solution Specialist

Richardson, TX · On-site

Leading efficient knowledge transfer, requirements gathering, user training, and solution usage ... Retail Banking work experience: a minimum of 3 to 5 years in Financial Services with the requisite ...

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Retail Banking Trainer information

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$35.5K

$68.7K

$103.5K

How much do retail banking trainer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for retail banking trainer in the United States is $68,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a retail banking trainer?

A Retail Banking Trainer is responsible for educating and developing bank employees on various retail banking products, services, policies, and customer service skills. They design and conduct training programs to enhance employees' knowledge of banking regulations, sales techniques, and operational procedures. Trainers may use workshops, e-learning, and hands-on sessions to ensure staff meet performance and compliance standards. Their role is crucial in maintaining service quality, improving employee efficiency, and ensuring regulatory adherence in a bank's retail operations.

What are the main responsibilities of a retail banking trainer on a day-to-day basis?

A Retail Banking Trainer is primarily responsible for designing, delivering, and assessing training programs for new hires and existing retail banking staff. Their daily tasks often include conducting in-person or virtual training sessions, creating training materials, providing one-on-one coaching, and maintaining training records. Trainers also stay current with industry regulations and product updates to ensure accurate instruction. Collaboration with branch managers and department heads is common to tailor training content to meet business needs. This role combines instructional expertise with practical banking knowledge, making it both dynamic and impactful.

What are the key skills and qualifications needed to thrive in the retail banking trainer position, and why are they important?

Success as a Retail Banking Trainer requires in-depth knowledge of banking products, procedures, and regulations, along with previous experience in retail banking or training. Familiarity with Learning Management Systems (LMS), e-learning platforms, and certifications such as Certified Bank Trainer or retail banking qualifications are highly beneficial. Outstanding communication, presentation, and interpersonal skills help trainers engage participants and facilitate effective learning. These abilities ensure trainers can deliver impactful training, maintain compliance standards, and promote the professional development of banking staff.

What does a retail banking trainer do?

A retail banking trainer is responsible for educating bank staff on products, services, policies, and compliance procedures. They develop training programs, deliver instruction through workshops or e-learning, and assess staff understanding to ensure effective customer service and operational performance.
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Retail Banking Trainer jobs near you
Infographic showing various Retail Banking Trainer job openings in the United States as of September 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $68,677 per year, or $33 per hour.

Retail Banking Specialist

Milbank, SD

Bankeasy
See more jobs at Bankeasyexternal

Full-time

Re-posted 7 days ago

Job description

Job Description:

This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

Qualifications: This person should have a high school diploma and a minimum of one year of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

Principal Responsibilities:

  • Provide a superior service experience that not only satisfies the wants and needs of the bank's guests but provides them with a unique experience indicative of First Bank & Trust's culture and commitment to the communities we serve.

  • Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility.

  • Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).

  • Anticipate needs and advise clients on solutions that personally benefit them.

  • Assist in the opening of new accounts and establishing new relationships.

  • Be an expert and educate clients in the bank's suite of products, services and processes that meet both client and community needs.

  • Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.

  • Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.

  • Act in accordance with FBT policies and procedures as set forth in the employee handbook.

  • Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

Compensation Grade

Hourly Grade 3

First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our completeEqual Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or emailhr@bankeasy.com.

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