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Retail Banking Associate Jobs in Reno, NV (NOW HIRING)

GameStop

Retail Keyholder (Store 2603)

Reno, NV · On-site

$14.75 - $19.50/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 3711)

Sparks, NV

$15 - $20/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 3711)

Sparks, NV · On-site

$15 - $20/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 2319)

Reno, NV · On-site

$14.75 - $19.50/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 2603)

Reno, NV

$14.75 - $19.50/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 3096)

Carson City, NV · On-site

$14.50 - $19/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

FedEx Office

Retail Customer Service Associate

Reno, NV · On-site

$15 - $16.50/hr

Demonstrates consultative behaviors in a retail environment to understand each customer ... close-outs and bank deposits * Follows FedEx Office standard operating procedures as well as ...

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Retail Banking Associate information

See Reno, NV salary details

$10

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$38

How much do retail banking associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for retail banking associate in Reno, NV is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.26 per hour, depending on experience, location, and employer.

What does a retail banking associate do?

A retail banking associate assists customers with banking transactions, account inquiries, and financial services at a bank branch. They may also promote bank products, handle cash, and ensure compliance with banking regulations, often requiring good customer service skills and familiarity with banking software.

Is it hard to get a job in retail banking?

Getting a retail banking associate position can be competitive, often requiring a high school diploma or equivalent, customer service skills, and sometimes sales experience. Candidates with relevant certifications or experience in financial services may have an advantage, but entry-level roles are generally accessible to those with good communication skills and a professional attitude.

Which retail bank pays the most?

Retail banking associates' salaries vary by location and bank size, but some of the highest-paying retail banks in the industry include JPMorgan Chase, Bank of America, and Wells Fargo. Compensation often depends on experience, performance, and regional factors, with top-tier banks offering higher base pay and bonuses. Certifications like the Series 6 or 63 can also influence earning potential.

What are the key skills and qualifications needed to thrive as a Retail Banking Associate, and why are they important?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

What are some common challenges Retail Banking Associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.

What is the lowest position at a bank?

The lowest position at a bank often is a bank teller or customer service representative, roles that typically require basic math and communication skills. These entry-level positions serve as a starting point for careers in banking and may lead to higher roles with experience and additional training.
What are the most commonly searched types of Retail Banking jobs in Reno, NV? The most popular types of Retail Banking jobs in Reno, NV are:
What are popular job titles related to Retail Banking Associate jobs in Reno, NV? For Retail Banking Associate jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Retail Banking Associate jobs in Reno, NV look for? The top searched job categories for Retail Banking Associate jobs in Reno, NV are:
Retail Banking Associate jobs near you
Retail Keyholder (Store 2603)

Retail Keyholder (Store 2603)

GameStop

Reno, NV • On-site

$14.75 - $19.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

GameStop rating

4.6

Company rating: 4.6 out of 10

Based on 424 frontline employees who took The Breakroom Quiz

653rd of 713 rated retailers

Job description

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
  • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
  • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
  • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
  • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
  • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
  • Complete Omni-Channel orders daily.
  • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
  • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
  • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
  • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
  • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
  • Supervise and delegate tasks to Sales Associates in the absence of management.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Follow all opening and closing procedures.
  • Observe associate performance and provide timely and appropriate feedback to the store management.

QUALIFICATIONS*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • At least 1 year of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
  • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

REQUIRED JOB SKILLS AND ABILITIES
  • Exceptional guest service skills.
  • Provide genuine and friendly assistance to every guest during each visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Work in a fast-paced, rapidly changing environment.
  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
  • Operate the POS computer system and properly complete the required paperwork.
  • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
  • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
  • Problem-solving skills and judgment abilities.
  • Follow instructions furnished in written, oral, or diagram form.
  • Deliver bank deposits following loss prevention safety guidelines.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
  • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
  • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Pay:
$12.50 - $15.25
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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