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Retail Banking Associate Jobs in Madison, WI (NOW HIRING)

Ollie's

Retail Front End Team Leader

Janesville, WI · On-site

$13.50 - $15.50/hr

BE A TEAM PLAYER - Associates are expected to be supportive and work together. * BE CARING - How do ... banking, shrink reduction, and related reporting to support financial and operational goals.

Lake Ridge Bank

Client Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

... Bank policies, procedures and regulations. Under direction from the Retail Manager, the Client Service Associate works to achieve their targeted level of transaction accuracy, service delivery, and ...

Lake Ridge Bank

Client Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

... Bank policies, procedures and regulations. Under direction from the Retail Manager, the Client Service Associate works to achieve their targeted level of transaction accuracy, service delivery, and ...

Lake Ridge Bank

Client Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

... Bank policies, procedures and regulations. Under direction from the Retail Manager, the Client Service Associate works to achieve their targeted level of transaction accuracy, service delivery, and ...

GameStop

Retail Keyholder (Store 740)

Madison, WI · On-site

$14.75 - $19.75/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 1507)

Janesville, WI

$13.25 - $17.25/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 6913)

Portage, WI · On-site

$15.75 - $20.75/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 4457)

Madison, WI · On-site

$14.75 - $19.75/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 740)

Madison, WI

$14.75 - $19.75/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 1507)

Janesville, WI · On-site

$13.25 - $17.25/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 6913)

Portage, WI

$15.75 - $20.75/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 4457)

Madison, WI

$14.75 - $19.75/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

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All JobsRetail Banking Associate JobsRetail Banking Associate Jobs in Madison, WI

Retail Banking Associate information

See Madison, WI salary details

$10

$18

$39

How much do retail banking associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for retail banking associate in Madison, WI is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $17.45 per hour, depending on experience, location, and employer.

What does a retail banking associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a retail banking associate?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

What are some common challenges retail banking associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.

What are popular job titles related to Retail Banking Associate jobs in Madison, WI?

For Retail Banking Associate jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Retail Banking Associate jobs in Madison, WI look for?

The top searched job categories for Retail Banking Associate jobs in Madison, WI are:

What cities near Madison, WI are hiring for Retail Banking Associate jobs?

Cities near Madison, WI with the most Retail Banking Associate job openings:

Retail Banking Associate jobs near you

Retail Front End Team Leader

Ollie's

Janesville, WI • On-site

$13.50 - $15.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Ollie's Bargain Outlet rating

4.9

Company rating: 4.9 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

626th of 734 rated retailers

Job description

Now Hiring for our New Store in Janesville WI

Join our team and live the Ollie-tude!: (Ollie’s Core Values) 

  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits: 

  • Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
  • 401K, generous company match with immediate vesting.
  • Strong career growth & talent development culture.
  • 20% associate discount on all Ollie’s purchases.
  • Vast array of voluntary benefits.

Position Overview:

The Retail Front End Team Leader provides leadership for the successful operation of the entire front-end of store. The Retail Front End Team Leader creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance.

Primary Responsibilities:
  • Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
  • Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
  • Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
  • Lead monthly safety meetings and ensure follow-up actions are completed.
  • Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
  • Support merchandising execution and ensure pricing updates are completed as required.
  • Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.
Qualifications:
  • High school diploma or equivalent required.
  • Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
  • Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude and team player who interacts well with customers and associates. 
Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

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