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Retail Banking Associate Jobs in Florence, SC (NOW HIRING)

GameStop

Retail Keyholder (Store 4760)

Florence, SC · On-site

$11.50 - $15.25/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 3025)

Florence, SC · On-site

$12.25 - $16.25/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 4760)

Florence, SC

$11.50 - $15.25/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 3025)

Florence, SC

$12.25 - $16.25/hr

Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

Palmetto Goodwill

Retail Store Manager

Darlington, SC · On-site

$58K/yr

... store associates, donations, processing, stock rotation and sales. Properly maintains the ... making bank deposits, and securing the building in accordance with established guidelines.

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All JobsRetail Banking Associate JobsRetail Banking Associate Jobs in Florence, SC

Retail Banking Associate information

See Florence, SC salary details

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$37

How much do retail banking associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail banking associate in Florence, SC is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.73 per hour, depending on experience, location, and employer.

What does a retail banking associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a retail banking associate?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

What are some common challenges retail banking associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.
What are popular job titles related to Retail Banking Associate jobs in Florence, SC? For Retail Banking Associate jobs in Florence, SC, the most frequently searched job titles are:
What job categories do people searching Retail Banking Associate jobs in Florence, SC look for? The top searched job categories for Retail Banking Associate jobs in Florence, SC are:
What cities near Florence, SC are hiring for Retail Banking Associate jobs? Cities near Florence, SC with the most Retail Banking Associate job openings:
Retail Banking Associate jobs near you

Sales & Service Representative (Teller)

First Citizens Bank

Hartsville, SC • On-site

$14 - $17.50/hr

Full-time

Posted 18 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 171 rated banks

Job description

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

Agility: Able to process information and move quickly through problem resolution


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

High School Diploma or GED and 6 months customer service experience

Preferred Area of Experience: Sales, Cash Management 

Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High School Diploma or GED and 6 months customer service experience

Preferred Area of Experience: Sales, Cash Management 

Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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