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Retail Banking Associate Jobs in Oklahoma (NOW HIRING)

MidFirst Bank

Banking Center Manager - Altus

Altus, OK · On-site

A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or ...

Busey

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure that all associates are executing on Service Excellence through the modeling and coaching of ... Familiarity with - and support of, mergers and acquisitions as it relates to retail banking ...

Great Plains Bank

PERSONAL BANKER I

Hollis, OK

$17 - $20.75/hr

Education and/or Experience Associates degree from two-year college or university; or 3-5 years of experience in Retail banking sales, financial services sales, Consultative relationship sales role ...

Great Plains Bank

PERSONAL BANKER I

Tuttle, OK

$18.75 - $22.75/hr

Education and/or Experience Associates degree from two-year college or university; or 3-5 years of experience in Retail banking sales, financial services sales, Consultative relationship sales role ...

Great Plains Bank

PERSONAL BANKER I

Hobart, OK

$18 - $22/hr

Education and/or Experience Associates degree from two-year college or university; or 3-5 years of experience in Retail banking sales, financial services sales, Consultative relationship sales role ...

Great Plains Bank

PERSONAL BANKER I

Yukon, OK

$16.25 - $19.75/hr

Education and/or Experience Associates degree from two-year college or university; or 3-5 years of experience in Retail banking sales, financial services sales, Consultative relationship sales role ...

Global Power Bank of Oklahoma

PERSONAL BANKER I

Hollis, OK · On-site

$17 - $20.75/hr

Education and/or Experience Associates degree from two-year college or university; or 3-5 years of experience in Retail banking sales, financial services sales, Consultative relationship sales role ...

Global Power Bank of Oklahoma

PERSONAL BANKER I

Yukon, OK · On-site

$16.25 - $19.75/hr

Education and/or Experience Associates degree from two-year college or university; or 3-5 years of experience in Retail banking sales, financial services sales, Consultative relationship sales role ...

Global Power Bank of Oklahoma

PERSONAL BANKER I

Hobart, OK · On-site

$18 - $22/hr

Education and/or Experience Associates degree from two-year college or university; or 3-5 years of experience in Retail banking sales, financial services sales, Consultative relationship sales role ...

Global Power Bank of Oklahoma

PERSONAL BANKER I

Tuttle, OK · On-site

$18.75 - $22.75/hr

Education and/or Experience Associates degree from two-year college or university; or 3-5 years of experience in Retail banking sales, financial services sales, Consultative relationship sales role ...

STRIDE BANK NA

Relationship Banker

Tulsa, OK

$16 - $21.25/hr

Demonstrates passion by building and sharing knowledge of all retail bank products, services and ... Collaborates with other associates and lines of business to make referrals in order to meet and/or ...

Credit Agricole CIB

$48.08/hr

... and associates in the creation of financial models Conducting strategic analysis / industry ... The CIB Arm of the Group As the No. 1 retail bank in France, Credit Agricole is the leading ...

San Antonio Shoe Inc

RETAIL STORE ASSOCIATE

Oklahoma City, OK · On-site

$14.25 - $16.25/hr

Position SAS has an opening for a Retail Store Associate. Job Responsibilities * Perform day-to-day ... Make weekly bank deposits. * Provide a friendly welcoming environment, by smiling, greeting and ...

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Retail Banking Associate information

What does a retail banking associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a retail banking associate?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

What are some common challenges retail banking associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.

What are the most commonly searched types of Retail Banking jobs in Oklahoma?

The most popular types of Retail Banking jobs in Oklahoma are:

What are popular job titles related to Retail Banking Associate jobs in Oklahoma?

For Retail Banking Associate jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Retail Banking Associate jobs in Oklahoma look for?

The top searched job categories for Retail Banking Associate jobs in Oklahoma are:

What cities in Oklahoma are hiring for Retail Banking Associate jobs?

Cities in Oklahoma with the most Retail Banking Associate job openings:

Retail Banking Associate jobs near you

Personal Banker Associate - Woodward

MidFirst Bank

Woodward, OK • On-site

Full-time

Re-posted 2 days ago

MidFirst Bank rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

The Personal Banker Associate has responsibilities as both a Teller and a Personal Banker. The Personal Banker Associate must efficiently process a variety of customer transactions, generate business and deepen relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.
Duties will include, but are not limited to, the following:
  • Greet customers and facilitate a welcoming and customer-focused environment
  • Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
  • Build and maintain relationships with customers to help identify financial products and services that meet their needs
  • Promote financial products and services
  • Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers
  • Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
  • Generate new business and expand relationships with current customers through networking and Centers of Influence
  • Respond to customer inquiries and concerns and create positive solutions
  • Support other employees as needed

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Required Skills:
  • Minimum of one year successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals
  • Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
  • Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense
  • Ability to generate referrals including making on-site visits with local businesses
  • Ability to work effectively as a team member and with customers
  • Strong work ethic and high integrity
  • Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
  • Friendly, outgoing, assertive, confident, and enthusiastic personality

This position is required to participate in both informal and formal training (paid) and must successfully pass our certification test. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.
Preferred Skills:
  • Successful sales record in a retail banking environment; with knowledge of bank services and products.
  • Bilingual (fluent verbal and written Spanish) skills

Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations:
  • Monday - Friday from 7:45 a.m. - 6:15 p.m. and Saturday from 8:15 a.m. to 12:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
  • Candidates must be available to work weekend hours.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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