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Retail Associate Jobs in Springfield, MA (NOW HIRING)

GNC

Retail Associate - Hourly Plus Bonuses

Glastonbury, CT · On-site

$15 - $17.25/hr

As a Sales Associate, you have a passion for discovering customers' needs and goals and creates a ... Support store management in the opening, closing and operating of a retail store. This includes ...

AAA Mid Atlantic

Retail Sales Associate

Manchester, CT · On-site

$18.82 - $24.07/hr

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate ! Check out what AAA can offer you: * The starting base compensation for this position is $18.82 to $24.07 ...

AT and T

Retail Sales Consultant

West Springfield, MA · On-site

$15.65 - $17.53/hr

... Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to ...

AT&T

Retail Sales Consultant

West Springfield, MA · On-site

$15.65 - $17.53/hr

... Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to ...

AT&T

Retail Sales Consultant

West Springfield, MA

$15.65 - $17.53/hr

... Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to ...

AT&T

Retail Sales Consultant DEMING & HALE

Manchester, CT · On-site

$18.40 - $19.99/hr

... Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to ...

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Retail Associate information

See Springfield, MA salary details

$10

$15

$18

How much do retail associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for retail associate in Springfield, MA is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Associate, and why are they important?

To thrive as a Retail Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and mobile payment technologies is typically required. Excellent communication, teamwork, and a positive attitude help you engage customers and handle challenging situations effectively. These skills ensure a smooth shopping experience, drive sales, and contribute to overall store success.

What are some common challenges Retail Associates face during busy seasons, and how can they effectively manage them?

During busy seasons, Retail Associates often face high customer volumes, increased restocking demands, and frequent multitasking. Managing these challenges involves maintaining a positive attitude, staying organized, and communicating clearly with both team members and customers. Effective Associates prioritize tasks, use downtime wisely to prepare for rush periods, and aren't afraid to ask for help when needed. Building strong teamwork and staying flexible are key to ensuring smooth operations during peak times.

What are Retail Associates?

Retail Associates are employees who work in retail stores to assist customers, manage merchandise, and ensure a positive shopping experience. Their responsibilities may include greeting customers, answering questions, stocking shelves, operating cash registers, and maintaining store cleanliness. Retail Associates play a key role in providing customer service and supporting the overall operations of the store. They often work flexible hours, including evenings and weekends, to accommodate store needs. Strong communication skills and a friendly attitude are important for success in this role.

What is the difference between Retail Associate vs Cashier?

AspectRetail AssociateCashier
Primary RoleAssisting customers, stocking shelves, and maintaining store displaysProcessing transactions and handling payments at checkout
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Work EnvironmentSales floor, retail storeCheckout counters, retail store
Common CertificationsNone typically requiredCash handling certification optional

While both roles are essential in retail, a Retail Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on transaction processing. Retail Associates often engage with customers throughout the store, while Cashiers work mainly at the checkout area. Understanding these differences helps job seekers identify the right position based on their skills and interests.

More about Retail Associate jobs
What are the most commonly searched types of Retail jobs in Springfield, MA? The most popular types of Retail jobs in Springfield, MA are:
What are popular job titles related to Retail Associate jobs in Springfield, MA? For Retail Associate jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Retail Associate jobs in Springfield, MA look for? The top searched job categories for Retail Associate jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Retail Associate jobs? Cities near Springfield, MA with the most Retail Associate job openings:
Retail Associate jobs near you
Infographic showing various Retail Associate job openings in Springfield, MA as of May 2026, with employment types broken down into 1% As Needed, 60% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,701 per year, or $15.7 per hour.
Budtender - Embr Springfield Dispensary

Budtender - Embr Springfield Dispensary

Phat Panda

Springfield, MA • On-site

$17/hr

Full-time

Medical

Posted 2 days ago

Job description

Budtender / Cannabis Retail Associate (Dispensary) – Embr Springfield

Location: Springfield, MA
Pay: $17/hour + tips
Schedule: Full-time (5 shifts per week)
Availability: Mornings, evenings, weekends, and holidays required

Job Overview

Embr Springfield is hiring a full-time Budtender / Cannabis Retail Associate to support daily operations in a fast-paced cannabis dispensary. This role focuses on customer service, cannabis sales, and product education while maintaining compliance with all state regulations.

This is an ideal opportunity for candidates with retail, hospitality, or cannabis dispensary experience who are looking to grow within the cannabis industry.

Key Responsibilities
  • Provide excellent customer service and guide customers through cannabis product selections
  • Educate customers on cannabis products, including flower, edibles, concentrates, and accessories
  • Accurately process transactions using a point-of-sale (POS) system
  • Maintain a clean, organized, and compliant retail dispensary environment
  • Assist with inventory, restocking, and order fulfillment (in-store and online)
  • Follow all state cannabis regulations and company SOPs
  • Collaborate with team members to support daily dispensary operations
Qualifications

Required:

  • Must be 21 years of age or older
  • 1+ year experience in retail, customer service, or hospitality
  • Strong communication and interpersonal skills
  • Basic math skills and cash handling experience
  • Ability to stand for extended periods and lift up to 50 lbs
  • Must be able to meet all state requirements for employment in a cannabis establishment, including obtaining and maintaining active registration with the Massachusetts Cannabis Control Commission
  • Authorized to work in the United States

Preferred:

  • Previous budtender or cannabis dispensary experience
  • Knowledge of cannabis products, strains, and consumption methods
  • Experience with POS systems in a retail environment
Compensation & Benefits
  • $17/hour + tips
  • Employee discount
  • Paid training
  • Opportunities for advancement within a growing cannabis company
Work Environment
  • Fast-paced cannabis dispensary setting
  • Team-oriented retail environment
  • Ongoing product and compliance training
Equal Opportunity Employer

Embr is an equal opportunity employer and complies with all applicable employment laws.