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Retail Associate Manager Jobs in Green Bay, WI (NOW HIRING)

Ross Stores

Retail Associate

Appleton, WI · On-site

$14/hr

Manages Work Processes. * Business Acumen. * Plans, Aligns & Prioritizes. * Builds Talent ... Retail Associates. * Stockroom Leads (where applicable). DISCLAIMER: This is a summary of the ...

Oneida Nation

Retail Associate

Green Bay, WI

$15.45/hr

Location Manager/Assistant Location Manager Summary: Deliver exemplary service with a can-do ... Retail Associates' commitment to customer care will assist Oneida Retail Enterprise to achieve the ...

Oneida Nation

Retail Associate

De Pere, WI

$15.45/hr

Location Manager/Assistant Location Manager Summary: Deliver exemplary service with a can-do ... Retail Associates' commitment to customer care will assist Oneida Retail Enterprise to achieve the ...

Oneida Nation

Retail Associate

Ashwaubenon, WI

$15.45/hr

Location Manager/Assistant Location Manager Summary: Deliver exemplary service with a can-do ... Retail Associates' commitment to customer care will assist Oneida Retail Enterprise to achieve the ...

Oneida Nation

Retail Associate

Appleton, WI

$15.45/hr

Location Manager/Assistant Location Manager Summary: Deliver exemplary service with a can-do ... Retail Associates' commitment to customer care will assist Oneida Retail Enterprise to achieve the ...

EZCorp, Inc.

Retail Sales Associate

Green Bay, WI · On-site

$15 - $16/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead ... Follow the Career Path and apply for an Assistant Manager position which includes a 6-month ...

EZCORP

Retail Sales Associate

Green Bay, WI · On-site

$15 - $16/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead ... Follow the Career Path and apply for an Assistant Manager position which includes a 6-month ...

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Retail Associate Manager information

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How much do retail associate manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for retail associate manager in Green Bay, WI is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.82 per hour, depending on experience, location, and employer.

What is a retail associate manager?

Retail Associate Managers are mid-level supervisors who support the daily operations of retail stores. They assist the store manager in tasks such as overseeing staff, managing inventory, ensuring excellent customer service, and meeting sales goals. Retail Associate Managers often step in to handle customer complaints, train new employees, and help implement store policies. Their role is crucial in maintaining smooth store operations and achieving business objectives.

How does a retail associate manager balance team leadership with customer service responsibilities?

A Retail Associate Manager is expected to lead and motivate the sales team while also providing direct support to customers on the sales floor. Balancing these responsibilities often involves delegating daily tasks, setting clear expectations, and being available to coach staff during busy periods. At the same time, the manager must step in to resolve escalated customer concerns and ensure high service standards. Successful Associate Managers are proactive in communicating with their team and adapt quickly to changing store demands.

What are the key skills and qualifications needed to thrive as a retail associate manager?

To thrive as a Retail Associate Manager, you need expertise in sales, inventory management, and staff supervision, typically supported by experience in retail and a high school diploma or higher. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic financial reporting tools is commonly required. Exceptional communication, leadership, and problem-solving skills help you motivate teams and deliver excellent customer service. These abilities are crucial for driving store performance, ensuring smooth operations, and fostering a positive customer experience.

What does a retail associate manager do in retail?

A retail associate manager oversees daily store operations, supervises staff, ensures customer satisfaction, manages inventory, and helps meet sales targets. They often handle employee scheduling, training, and may use point-of-sale systems to process transactions.

What are the most commonly searched types of Retail Manager jobs in Green Bay, WI?

The most popular types of Retail Manager jobs in Green Bay, WI are:

What cities near Green Bay, WI are hiring for Retail Associate Manager jobs?

Cities near Green Bay, WI with the most Retail Associate Manager job openings:

Retail Associate Manager jobs near you
Infographic showing various Retail Associate Manager job openings in Green Bay, WI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $37,722 per year, or $18.1 per hour.

Retail Associate

Appleton, WI • On-site

Ross Stores
Retail • 10K+ employees
Learn more about Ross Storesexternal

$14/hr

Part-time

Re-posted 18 days ago

Job description

Ross Stores.

ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

Personal and Store Brand:
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.

General Merchandising:
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

Loss Prevention:
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Front End Supervision and Operations:
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.

Fitting Rooms:
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

Administrative Duties as Assigned by Store Manager:
  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.

COMPETENCIES:
  • Manages Work Processes.
  • Business Acumen.
  • Plans, Aligns & Prioritizes.
  • Builds Talent.
  • Collaborates.
  • Leading by Example.
  • Communicates Effectively.
  • Ensures Accountability & Execution.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.

SUPERVISORY RESPONSIBILITIES:
  • Retail Associates.
  • Stockroom Leads (where applicable).

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Ross Stores logo

About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

View All Ross Stores Jobs