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Retail Associate Manager Jobs in Baltimore, MD (NOW HIRING)

Ross Stores

Retail Associate

Gambrills, MD · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

Catonsville, MD · On-site

$14.50 - $16.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

Bowie, MD · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

Laurel, MD · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Upper Marlboro, MD

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

Bel Air, MD · On-site

$14.50 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Woodlawn, MD · On-site

$16 - $18.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

Greenbelt, MD · On-site

$15.25 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Bel Air, MD · On-site

$14.50 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Baltimore, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

College Park, MD · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Catonsville, MD

$14.50 - $16.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

Laurel, MD · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Laurel, MD

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

Glen Burnie, MD · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Greenbelt, MD · On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Columbia, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Bowie, MD · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores, Inc

Retail Associate

Baltimore, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Retail Associate

Baltimore, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

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All JobsRetail Associate JobsRetail Associate Manager JobsRetail Associate Manager Jobs in Baltimore, MD

Retail Associate Manager information

See Baltimore, MD salary details

$12

$18

$26

How much do retail associate manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for retail associate manager in Baltimore, MD is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.25 per hour, depending on experience, location, and employer.

What is a retail associate manager?

Retail Associate Managers are mid-level supervisors who support the daily operations of retail stores. They assist the store manager in tasks such as overseeing staff, managing inventory, ensuring excellent customer service, and meeting sales goals. Retail Associate Managers often step in to handle customer complaints, train new employees, and help implement store policies. Their role is crucial in maintaining smooth store operations and achieving business objectives.

How does a retail associate manager balance team leadership with customer service responsibilities?

A Retail Associate Manager is expected to lead and motivate the sales team while also providing direct support to customers on the sales floor. Balancing these responsibilities often involves delegating daily tasks, setting clear expectations, and being available to coach staff during busy periods. At the same time, the manager must step in to resolve escalated customer concerns and ensure high service standards. Successful Associate Managers are proactive in communicating with their team and adapt quickly to changing store demands.

What are the key skills and qualifications needed to thrive as a retail associate manager?

To thrive as a Retail Associate Manager, you need expertise in sales, inventory management, and staff supervision, typically supported by experience in retail and a high school diploma or higher. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic financial reporting tools is commonly required. Exceptional communication, leadership, and problem-solving skills help you motivate teams and deliver excellent customer service. These abilities are crucial for driving store performance, ensuring smooth operations, and fostering a positive customer experience.

What does a retail associate manager do in retail?

A retail associate manager oversees daily store operations, supervises staff, ensures customer satisfaction, manages inventory, and helps meet sales targets. They often handle employee scheduling, training, and may use point-of-sale systems to process transactions.

What are the most commonly searched types of Retail Manager jobs in Baltimore, MD?

The most popular types of Retail Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Retail Associate Manager jobs?

Cities near Baltimore, MD with the most Retail Associate Manager job openings:

Retail Associate Manager jobs near you
Infographic showing various Retail Associate Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,534 per year, or $18.5 per hour.

Retail Associate

Ross Stores

Gambrills, MD • On-site

$15 - $17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
COMPENSATION AND BENEFITS
The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.
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About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

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