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Senior Client Manager Rx Solutions

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Manager Rx Solutions at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

MMA's pharmacy specialists provide data-driven solutions and ongoing program management to help our clients improve the vitality of their pharmacy contract. Rx Solutions delivers significant savings by focusing on contract language, clinical and formulary management strategies, and employee purchasing trends. Whether the plan is carve-in or carve-out, Rx Solutions uses advanced clinical analytics to support clients with recommendations for program changes, member engagement, and savings opportunities—while striving to optimize pharmacy benefits.

A day in the life. A Senior Client Manager on the Rx Solutions team manages client deliverables while supporting Regional Directors and collaborating with the MMA Rx Solutions team, field, PBMs, and strategic partners to ensure deadlines are met. They serve as the primary resource for pharmacy-related questions, review draft contracts to ensure alignment with MMA provisions and best practices, and assist in analyzing and negotiating employer benefit pharmacy contracts. Their work supports sales growth and client retention by delivering data-driven solutions focused on contract language, clinical and formulary strategies, and employee purchasing trends, driving significant client savings. They also track deliverables, coordinate accurate reporting and presentations, and communicate directly with clients and company representatives to address potential issues. Staying updated on industry changes helps ensure compliance and reduce risk. Overall, the Senior Client Manager plays a key role in effective pharmacy benefit management and client satisfaction.

We'd love to meet you if your professional track record includes these skills:

• Bachelor's Degree or equivalent career experience required.
• Knowledge of pharmacy lingo, drivers of pharmacy costs and PBM contracts.
• Aptitude for Data Analytics.
• A minimum of ten (10) years' experience in: Account Management, and/or Pharmacy Benefit Management, and/or Carrier Experience.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

These additional qualifications are a plus, but not required to apply:

• Pharmacy pricing/underwriting experience a plus.
• Current Life & Health licensure or ability to obtain within 90 days of employment.
• Consider adding for campus roles: Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Flexible Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.