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Results Cx Jobs (NOW HIRING)

The CX Business Value Analyst builds the financial and operational case for the value customers ... Benchmark industry and peer data to contextualize customer results and strengthen value narratives

$41 - $55/hr

Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality ... Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ...

Vice President Customer Experience (CX)

Waukesha, WI · On-site

$138K - $177K/yr

Ability to drive results in a fast-paced and constantly changing environment. * Ability to ... CX and company "We are an equal opportunity employer and all qualified applicants will receive ...

Vice President Customer Experience (CX)

Pewaukee, WI · On-site

$135K - $173K/yr

Ability to drive results in a fast-paced and constantly changing environment. * Ability to ... CX and company "We are an equal opportunity employer and all qualified applicants will receive ...

Review monthly results and tailor strategy to improve performance. Priority Three - 20% of Time * Develop the strategy for CX data utilization by leveraging the Customer Data Master (CDM) integrated ...

Review monthly results and tailor strategy to improve performance. Priority Three - 20% of Time * Develop the strategy for CX data utilization by leveraging the Customer Data Master (CDM) integrated ...

Review monthly results and tailor strategy to improve performance. Priority Three - 20% of Time * Develop the strategy for CX data utilization by leveraging the Customer Data Master (CDM) integrated ...

Brand Experience & CX Associate

Vista, CA · On-site

$15.25 - $21/hr

Through its Bigger Than Beauty™ program, every product you purchase results in a donation to help ... Bring product knowledge back to CX, including new launches, wear notes, application tips, and what ...

Review monthly results and tailor strategy to improve performance. Priority Three - 20% of Time * Develop the strategy for CX data utilization by leveraging the Customer Data Master (CDM) integrated ...

Review monthly results and tailor strategy to improve performance. Priority Three - 20% of Time * Develop the strategy for CX data utilization by leveraging the Customer Data Master (CDM) integrated ...

Showing results 41-60

Results Cx information

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$22K

$95.5K

$203.5K

How much do results cx jobs pay per year?

As of Sep 11, 2026, the average yearly pay for results cx in the United States is $95,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $131,000.00 per year, depending on experience, location, and employer.

What is a Results Cx?

A Results Cx (Customer Experience) job focuses on ensuring customer satisfaction by addressing inquiries, resolving issues, and improving overall customer interactions. This role often involves analyzing customer feedback, providing support, and working with teams to enhance service quality. Strong communication, problem-solving, and data analysis skills are typically required.

What are the daily responsibilities of a Results Cx?

As a Results Cx professional, your daily activities typically include analyzing customer feedback and performance metrics, preparing reports to highlight trends, and collaborating with cross-functional teams to implement improvement initiatives. You may also develop and monitor customer satisfaction programs, address escalated client issues, and present actionable insights to stakeholders. The role often requires balancing routine analysis with problem-solving on unique customer experience challenges. This dynamic environment offers the opportunity to make a tangible impact on both customer satisfaction and business performance.

What skills and qualifications are needed to thrive as a Results Cx?

To excel as a Results Cx professional, you need strong analytical abilities, customer experience (CX) management knowledge, and proficiency in interpreting performance data, often supported by a bachelor’s degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) software, data visualization tools, and CX analytics platforms is highly valuable. Exceptional communication, problem-solving, and collaboration skills help you effectively address client concerns and drive measurable improvements. These competencies ensure you can deliver actionable insights and enhance customer outcomes within a results-driven environment.

What cities are hiring for Results Cx jobs?

Cities with the most Results Cx job openings:

What are the most commonly searched types of Results Cx jobs?

The most popular types of Results Cx jobs are:

What states have the most Results Cx jobs?

States with the most job openings for Results Cx jobs include:

What are popular job titles related to Results Cx jobs?

For Results Cx jobs, the most frequently searched job titles are:

Infographic showing various Results Cx job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $95,545 per year, or $45.9 per hour.

CX Business Value Transformation Analyst

Remote

Foundever
Strategic Planning Consulting Services • 10K+ employees

Full-time

Posted 14 days ago


Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 196 frontline employees who took The Breakroom Quiz


Job description

Quantifying and communicating the ROI customers realize.  The CX Business Value Analyst builds the financial and operational case for the value customers achieve with the product, translating outcomes into ROI models, TCO analyses, and compelling proof points. This role partners closely with AM and Sales to strengthen renewal, expansion, and executive-level conversations with credible, quantified evidence of impact

  • Develop and maintain ROI, TCO, and business-value calculators used in customer conversations
  • Conduct structured value assessments and discovery sessions with customers to quantify realized outcomes
  • Partner with Account Management and Sales to build business cases supporting renewals, expansions, and upsells
  • Produce customer success stories, value case studies, and benchmark data for internal and external use
  • Analyze usage, adoption, and outcome data to identify value trends across the customer base
  • Benchmark industry and peer data to contextualize customer results and strengthen value narratives
  • Train AM and Sales teams on how to use value tools and frameworks in customer conversations
  • Protect company assets, systems, proprietary and confidential information in accordance with Foundever Associate Agreement
  • Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s policy

Qualifications:

  • Bachelor's degree in Finance, Business, Economics, or a related field
  • 5-8 years of experience in value engineering, management consulting, financial analysis, or CX/CS analytics
  • Comfort presenting analysis directly to customer and internal stakeholders
  • Experience with customer success measures, value metrics and business case development
  • Background in CX metrics (ARR, NRR, AHT, NPS, Churn Rate, Sales KPIs, adoption, usage-based value drivers) Preferred
  • MBA or equivalent quantitative graduate coursework Preferred
  • Financial and ROI modeling
  • Data analysis and synthesis
  • Storytelling and executive-level presentation
  • Cross-functional collaboration with CS, Sales, and Product
  • Customer discovery and interviewin
  • Business case development

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