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Results Cx Jobs (NOW HIRING)

We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP, we value aptitude ...

People Partner Lead, CX (Denver)

Denver, CO · On-site

$171K/yr

Synthesize People data -- attrition signals, gPulse results, absenteeism trends, ER case patterns ... Serve as the liaison between CX and Gusto's broader People team (Talent Acquisition, Total Rewards ...

Vice President Customer Experience (CX)

Waukesha, WI · On-site

$138K - $177K/yr

Ability to drive results in a fast-paced and constantly changing environment. * Ability to ... CX and company We are an equal opportunity employer and all qualified applicants will receive ...

MEP Manager, Cx

$113K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MEP Manager, Cx Location: Remote Position Summary The MEP Manager, Cx leads and executes ... Verify results of test reports; assist with field troubleshooting of commissioned equipment as ...

$110 - $160/hr

  • Medical

  • Retirement

Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality ... Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ...

New

Vice President Customer Experience (CX)

Pewaukee, WI · On-site

$135K - $173K/yr

Ability to drive results in a fast-paced and constantly changing environment. * Ability to ... CX and company "We are an equal opportunity employer and all qualified applicants will receive ...

Vice President Customer Experience (CX)

Waukesha, WI · On-site

$138K - $177K/yr

Ability to drive results in a fast-paced and constantly changing environment. * Ability to ... CX and company "We are an equal opportunity employer and all qualified applicants will receive ...

Senior CX Manager

San Francisco, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop customer success stories and case studies highlighting measurable results and enterprise ... CX organization. Requirements * 7-10+ years of experience in Technical Account Management ...

Sr. CX Programs & Automation Manager

Manhattan, NY · On-site

$100 - $140/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As our Sr. CX Programs & Automation Manager, you'll own the full lifecycle of net-new AI ... Analytical mindset: comfortable with experiment design, interpreting A/B results, and building ...

New

Senior CX Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop customer success stories and case studies highlighting measurable results and enterprise ... CX organization. Requirements * 7-10+ years of experience in Technical Account Management ...

Showing results 41-60

Results Cx information

See salary details

$22K

$95.5K

$203.5K

How much do results cx jobs pay per year?

As of Aug 19, 2026, the average yearly pay for results cx in the United States is $95,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $131,000.00 per year, depending on experience, location, and employer.

What is a Results Cx?

A Results Cx (Customer Experience) job focuses on ensuring customer satisfaction by addressing inquiries, resolving issues, and improving overall customer interactions. This role often involves analyzing customer feedback, providing support, and working with teams to enhance service quality. Strong communication, problem-solving, and data analysis skills are typically required.

What are the daily responsibilities of a Results Cx?

As a Results Cx professional, your daily activities typically include analyzing customer feedback and performance metrics, preparing reports to highlight trends, and collaborating with cross-functional teams to implement improvement initiatives. You may also develop and monitor customer satisfaction programs, address escalated client issues, and present actionable insights to stakeholders. The role often requires balancing routine analysis with problem-solving on unique customer experience challenges. This dynamic environment offers the opportunity to make a tangible impact on both customer satisfaction and business performance.

What skills and qualifications are needed to thrive as a Results Cx?

To excel as a Results Cx professional, you need strong analytical abilities, customer experience (CX) management knowledge, and proficiency in interpreting performance data, often supported by a bachelor’s degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) software, data visualization tools, and CX analytics platforms is highly valuable. Exceptional communication, problem-solving, and collaboration skills help you effectively address client concerns and drive measurable improvements. These competencies ensure you can deliver actionable insights and enhance customer outcomes within a results-driven environment.

What cities are hiring for Results Cx jobs?

Cities with the most Results Cx job openings:

What are the most commonly searched types of Results Cx jobs?

The most popular types of Results Cx jobs are:

What states have the most Results Cx jobs?

States with the most job openings for Results Cx jobs include:

Infographic showing various Results Cx job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $95,545 per year, or $45.9 per hour.

CX Business Analyst - REMOTE

PTP

Sacramento, CA • On-site, Remote

Full-time

Re-posted yesterday


Job description

Job Description
PTP is a fast-growing system integrator that offers strategic customer experience (CX) solutions to our clients. We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, enthusiastic, and committed professionals who strive to be the best at what they do.
Responsibilities
  • Contribute as a member of delivery teams for design, business case development, and testing
  • Develop detail design artifacts including page, form, and service descriptions
  • Participate in the detail design process to include research, note taking, and writing
  • Assist in conducting Joint Application Design (JAD) sessions
  • Assist in mapping requirements to designs, maintaining traceability through design stages
  • Collaborate with cross functional teams for optimal solutions
  • Support the management of client expectations through day-to-day interactions with clients
  • Provide thought leadership for improved business solutions for PTP customers
  • Guide client understanding of proposed solutions and the business value they will bring
  • Collaborate with client counterparts and resolving comments and issues
  • Help in controlling design scope
  • Write and execute test cases, including creating or finding test data
  • Own and drive the completion of project deliverables

Requirements
  • 4+ years of business consulting experience, with 2+ years on large-scale projects
  • Expertise in writing page, form, and service designs using Microsoft Word
  • Expertise in creating page mockups using Microsoft Visio
  • Proficiency in tracking deliverables and items using Microsoft Excel
  • Strong attention to detail
  • Ability to run queries
  • Proactive approach to drive deliverable completion
  • Experience working in large, complex client environment
  • Ability to develop business strategies based on analytical skills and business knowledge
  • Experience participating in web application design sessions with client staff

Desired Experience
  • Experience with Microsoft Azure DevOps
  • Experience facilitating client design sessions
  • Experience with Microsoft Teams
  • Experience with Microsoft OneNote
  • Experience with Microsoft Axure

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.

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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004