Mountain View, CA · On-site
$100 - $125/hr
Stampli is seeking an execution-focused CX Manager with deep expertise in ERP implementations, P2P ... diagnosed, prioritized, and resolved efficiently. This is not a traditional ...
Mountain View, CA · On-site
$100 - $125/hr
Stampli is seeking an execution-focused CX Manager with deep expertise in ERP implementations, P2P ... diagnosed, prioritized, and resolved efficiently. This is not a traditional ...
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
Quick apply
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
$80 - $100/hr
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
$80 - $100/hr
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
Cx Specialist Prosper Health is on a mission to make life happier and healthier for autistic and ... You'll work closely with teams across the company to ensure issues are resolved quickly while ...
Cx Specialist Prosper Health is on a mission to make life happier and healthier for autistic and ... You'll work closely with teams across the company to ensure issues are resolved quickly while ...
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
Irvine, CA · On-site
$80K - $110K/yr
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
Irvine, CA · On-site
$80K - $110K/yr
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
Irvine, CA · On-site
$80 - $100/hr
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
Irvine, CA · On-site
$80 - $100/hr
You will also own the CX SOP library, keeping documented human process and AI agent instruction in ... resolved * Keep SOPs and AI agent guidance in lockstep, so that any change made in how the AI ...
Formal presentation to Love's leadership BASIC PURPOSE The CX Strategy and Research team at Love's ... Evaluate how customer issues are routed, tracked, and resolved * Support reporting, dashboard ...
Formal presentation to Love's leadership BASIC PURPOSE The CX Strategy and Research team at Love's ... Evaluate how customer issues are routed, tracked, and resolved * Support reporting, dashboard ...
Formal presentation to Love's leadership BASIC PURPOSE The CX Strategy and Research team at Love's ... Evaluate how customer issues are routed, tracked, and resolved * Support reporting, dashboard ...
Formal presentation to Love's leadership BASIC PURPOSE The CX Strategy and Research team at Love's ... Evaluate how customer issues are routed, tracked, and resolved * Support reporting, dashboard ...
Formal presentation to Love's leadership BASIC PURPOSE The CX Strategy and Research team at Love's ... Evaluate how customer issues are routed, tracked, and resolved * Support reporting, dashboard ...
Formal presentation to Love's leadership BASIC PURPOSE The CX Strategy and Research team at Love's ... Evaluate how customer issues are routed, tracked, and resolved * Support reporting, dashboard ...
Formal presentation to Love's leadership BASIC PURPOSE The CX Strategy and Research team at Love's ... Evaluate how customer issues are routed, tracked, and resolved * Support reporting, dashboard ...
Formal presentation to Love's leadership BASIC PURPOSE The CX Strategy and Research team at Love's ... Evaluate how customer issues are routed, tracked, and resolved * Support reporting, dashboard ...
Saint Joseph, MO · On-site
$12.25 - $16.75/hr
Customer Experience (CX) Associate Customer Experience Center | St. Joseph, Missouri Position ... fully resolved. Service Quality & Operational Performance * Maintain high standards of quality ...
Quick apply
Saint Joseph, MO · On-site
$12.25 - $16.75/hr
Customer Experience (CX) Associate Customer Experience Center | St. Joseph, Missouri Position ... fully resolved. Service Quality & Operational Performance * Maintain high standards of quality ...
Saint Joseph, MO · On-site
$14 - $19.25/hr
Customer Experience (CX) Associate Customer Experience Center | St. Joseph, Missouri Position ... fully resolved. Service Quality & Operational Performance * Maintain high standards of quality ...
Saint Joseph, MO · On-site
$14 - $19.25/hr
Customer Experience (CX) Associate Customer Experience Center | St. Joseph, Missouri Position ... fully resolved. Service Quality & Operational Performance * Maintain high standards of quality ...
Saint Joseph, MO · On-site
$14 - $19.25/hr
Customer Experience (CX) Associate Customer Experience Center | St. Joseph, Missouri Position ... fully resolved. Service Quality & Operational Performance * Maintain high standards of quality ...
Saint Joseph, MO · On-site
$14 - $19.25/hr
Customer Experience (CX) Associate Customer Experience Center | St. Joseph, Missouri Position ... fully resolved. Service Quality & Operational Performance * Maintain high standards of quality ...
Saint Joseph, MO · On-site
$14 - $19.25/hr
Customer Experience (CX) Associate Customer Experience Center | St. Joseph, Missouri Position ... fully resolved. Service Quality & Operational Performance * Maintain high standards of quality ...
Saint Joseph, MO · On-site
$14 - $19.25/hr
Customer Experience (CX) Associate Customer Experience Center | St. Joseph, Missouri Position ... fully resolved. Service Quality & Operational Performance * Maintain high standards of quality ...
Track and ensure CX feedback has been formally acknowledged and resolved before launch gates are cleared. Hold go/no-go authority at defined readiness gates with clear escalation paths to senior ...
Track and ensure CX feedback has been formally acknowledged and resolved before launch gates are cleared. Hold go/no-go authority at defined readiness gates with clear escalation paths to senior ...
Fort Worth, TX · On-site
... CX charge. What You'll Be Rocking Every Day Lead Performance with Precision * Own daily, weekly, and monthly support metrics for your team - resolved cases, CSAT, first response time (FRT), cost per ...
Fort Worth, TX · On-site
... CX charge. What You'll Be Rocking Every Day Lead Performance with Precision * Own daily, weekly, and monthly support metrics for your team - resolved cases, CSAT, first response time (FRT), cost per ...
Track and ensure CX feedback has been formally acknowledged and resolved before launch gates are cleared. Hold go/no-go authority at defined readiness gates with clear escalation paths to senior ...
Track and ensure CX feedback has been formally acknowledged and resolved before launch gates are cleared. Hold go/no-go authority at defined readiness gates with clear escalation paths to senior ...
... CX charge. What You'll Be Rocking Every Day Lead Performance with Precision * Own daily, weekly, and monthly support metrics for your team - resolved cases, CSAT, first response time (FRT), cost per ...
... CX charge. What You'll Be Rocking Every Day Lead Performance with Precision * Own daily, weekly, and monthly support metrics for your team - resolved cases, CSAT, first response time (FRT), cost per ...
New York, NY · On-site
$66K/yr
You'll build the reporting our CX & merch teams run on, track the beauty category on TikTok Shop ... it's resolved ● A clear communicator who can explain data to people who don't live in it ● ...
Quick apply
New York, NY · On-site
$66K/yr
You'll build the reporting our CX & merch teams run on, track the beauty category on TikTok Shop ... it's resolved ● A clear communicator who can explain data to people who don't live in it ● ...
$16.11 - $18.55
3% of jobs
$18.55 - $21
7% of jobs
$23.10 is the 25th percentile. Wages below this are outliers.
$21 - $23.45
17% of jobs
$23.45 - $25.90
9% of jobs
$25.90 - $28.34
11% of jobs
The median wage is $28.85 / hr.
$28.34 - $30.79
13% of jobs
$30.79 - $33.24
14% of jobs
$33.54 is the 75th percentile. Wages above this are outliers.
$33.24 - $35.69
11% of jobs
$35.69 - $38.13
7% of jobs
$38.13 - $40.58
4% of jobs
$40.58 - $43.03
4% of jobs
$16
$29
$43
For Resolved Cx jobs, the most frequently searched job titles are:
Mountain View, CA • On-site
$100 - $125/hr
Other
Re-posted 13 days ago
Stampli is seeking an execution-focused CX Manager with deep expertise in ERP implementations, P2P workflows, ERP integrations, and AI-enabled operations. This person will serve as a senior problem solver, strong 3rd-level support owner, and ERP integration domain expert, ensuring complex customer issues are diagnosed, prioritized, and resolved efficiently.
This is not a traditional relationship‑management role or an additional communication layer. It is a hands‑on role for someone who understands how ERP systems behave in real customer environments and can determine whether an issue stems from configuration, workflow, master data, permissions, integration logic, or product behavior.
This role owns the ERP integration domain. That includes investigating customer issues, bugs, and enhancement requests related to the integration between Stampli and customer ERP systems, designing the right functional solution, and working closely with Engineering to deliver fixes and improvements. This is not a Product Management role, but it does require full ownership of ERP‑related solution design for customer issues and requests.
The role also works closely with Product to ensure ERP integration changes do not negatively impact other Stampli modules, workflows, or product behavior. The ideal candidate brings hands‑on ERP implementation experience, strong understanding of finance and P2P processes, and the ability to translate customer needs and ERP behavior into clear, actionable requirements.
The role operates in a highly AI‑enabled environment. The ideal candidate is comfortable using AI daily and designing workflows where AI agents support analysis, escalation management, investigation, summarization, and communication.
You’ll partner with teams in Israel and the US and report to the Director of Customer Experience.
Sourced by ZipRecruiter
Software development
11 - 50 Employees
Mountain View, CA, US
2014
