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Restoration Software Jobs in Massachusetts (NOW HIRING)

SMDynamic

Restoration Project Manager

Worcester, MA · On-site

$80 - $100/hr

Restoration Project Manager - Water, Fire & Mold Location: Worcester, MA Company: ServiceMaster ... Familiar with using mobile devices and project management software * Experience with Xactimate is a ...

Restopros of Boston - North & South Shore

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Lead Water Restoration Technician

Revere, MA · On-site

$28 - $35/hr

Write and review estimates using estimating software (Xactimate experience preferred) * Oversee ... IICRC Water Restoration Technician (WRT) certification (Preferred) * Experience with mold, fire, or ...

Restopros of Boston - North & South Shore

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Lead Water Restoration Technician

Revere, MA · On-site

$28 - $35/hr

Write and review estimates using estimating software (Xactimate experience preferred) * Oversee ... IICRC Water Restoration Technician (WRT) certification (Preferred) * Experience with mold, fire, or ...

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Restoration Software information

What is restoration software?

Restoration software refers to specialized computer programs designed to aid in the restoration, management, and documentation of damaged or historic properties. These tools help professionals track restoration projects, estimate costs, manage workflows, and generate reports. Restoration software is commonly used by contractors, insurance adjusters, and property managers to streamline the restoration process after events like fire, water, or storm damage. The software often integrates with other platforms for scheduling, communication, and compliance documentation.

How does a Restoration Software Specialist typically collaborate with restoration teams and clients during a project?

A Restoration Software Specialist works closely with both field restoration teams and clients to ensure that project data is accurately captured, managed, and communicated. They facilitate seamless information flow by setting up job tracking, integrating software solutions, and providing real-time updates to all stakeholders. This role often involves training team members on software best practices and troubleshooting issues to keep projects on schedule. Effective collaboration and strong communication skills are essential, as specialists act as a bridge between technical tools and field operations.

What are the key skills and qualifications needed to thrive as a Restoration Software Specialist, and why are they important?

To thrive as a Restoration Software Specialist, you need expertise in restoration industry practices, software troubleshooting, and data management, often supported by experience with property restoration workflows. Familiarity with platforms like Xactimate, DASH, or Encircle, as well as certifications in relevant software, is highly valued. Strong problem-solving abilities, attention to detail, and effective communication help professionals stand out in this role. These skills ensure accurate project tracking, smooth software adoption, and efficient collaboration between field and office teams.

What is the difference between Restoration Software vs Restoration Technician?

AspectRestoration SoftwareRestoration Technician
CredentialsTypically requires knowledge of industry-specific software, certifications in restoration processesRequires certifications like IICRC, hands-on training
Work EnvironmentOffice-based, using software to manage projects and documentationOn-site, performing restoration work at damaged properties
Employer & Industry UsageUsed by restoration companies for project management and documentationEmployed by restoration companies to perform physical restoration tasks

Restoration Software focuses on managing restoration projects through specialized software tools, while Restoration Technicians are hands-on workers performing the actual restoration work. Both roles are essential in the restoration industry but serve different functions.

What are popular job titles related to Restoration Software jobs in Massachusetts?

For Restoration Software jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Restoration Software jobs in Massachusetts look for?

The top searched job categories for Restoration Software jobs in Massachusetts are:

What cities in Massachusetts are hiring for Restoration Software jobs?

Cities in Massachusetts with the most Restoration Software job openings:

Restoration Software jobs near you

Mitigation Technician

Infinity Property Restoration Inc

Fitchburg, MA • On-site

$22 - $30/hr

Full-time

Medical, Dental, PTO

Re-posted 28 days ago

Job description

Infinity Property Restoration is seeking a motivated and experienced Technician / Supervisor to lead restoration projects while actively performing mitigation and restoration services. This position is responsible for overseeing job sites, supervising technicians and subcontractors, ensuring quality workmanship, maintaining safety standards, and delivering exceptional customer service.

The ideal candidate is a hands-on leader who can effectively manage projects from start to finish while maintaining company standards and supporting team development.


Benefits

Hourly Base Salary Based on Experience

Health Insurance

Dental Insurance

Paid Time Off (PTO)


Responsibilities
  • Restoration Services
  • Perform water, fire, mold, storm, and specialty restoration services.
  • Set up and monitor drying equipment.
  • Complete demolition and mitigation activities as required.
  • Conduct moisture readings and document job progress.
  • Ensure proper use and maintenance of company equipment.
  • Project Supervision
  • Manage daily job site operations.
  • Supervise technicians, laborers, and subcontractors.
  • Ensure projects are completed on schedule and within company standards.
  • Communicate project updates to management and office staff.
  • Monitor quality control throughout all phases of the project.
  • Documentation
  • Complete daily job notes and labor logs in company software.
  • Take and upload required job photos.
  • Document equipment usage and job progress.
  • Maintain accurate records of materials and labor utilized.
  • Customer Service
  • Serve as the primary point of contact on assigned projects.
  • Communicate professionally with homeowners, property managers, insurance representatives, and commercial clients.
  • Address customer concerns promptly and professionally.
  • Maintain a positive and professional company image at all times.
  • Safety & Compliance
  • Follow all OSHA and company safety guidelines.
  • Ensure all team members follow safety procedures.
  • Maintain clean, organized, and safe work environments.
  • Participate in ongoing training and certification programs.

Requirements
  • Restoration industry experience preferred.
  • IICRC certifications preferred but not required.
  • Strong leadership and communication skills.
  • Ability to lift 50+ pounds regularly.
  • Ability to work in various environmental conditions.
  • Valid driver's license with a clean driving record.
  • Ability to operate restoration equipment and tools safely.
  • Experience with Encircle, Albi, or similar restoration software is preferred.