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Restoration Operations Manager Jobs in Rhode Island

Dai LLC

Be Seen First

Restoration Technician

Coventry, RI · On-site

$20 - $30/hr

Working under the direction of a Lead Technician or Project Manager, the Restoration Technician ... operation of equipment, including but not limited to moisture meters, dehumidifies, and air ...

Dai LLC

Be Seen First

Restoration Technician

Coventry, RI · On-site

$20 - $30/hr

Working under the direction of a Lead Technician or Project Manager, the Restoration Technician ... operation of equipment, including but not limited to moisture meters, dehumidifies, and air ...

PPL Corporation

Mgr-Customer Operations

Cumberland, RI · On-site

$119K/yr

A Manager Customer Operations must have a deep understanding of customer service best practices and ... needs to restore power or respond to other issues affecting customer service. * The company ...

PPL Corporation

Mgr-Customer Operations

Cumberland, RI · On-site

$119K/yr

A Manager Customer Operations must have a deep understanding of customer service best practices and ... needs to restore power or respond to other issues affecting customer service. * The company ...

Citizens

Principal Incident Manager

Johnston, RI

$120K - $150K/yr

Description Principal Service Management Specialist - Enterprise Incident Manager Location & Work ... restoration, improve operational performance, and reduce recurring issues within a highly regulated ...

Citizens

Principal Incident Manager

Johnston, RI

$120K - $150K/yr

Principal Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement ... restoration, improve operational performance, and reduce recurring issues within a highly regulated ...

Citizens Bank

Principal Incident Manager

Johnston, RI · On-site

$120K/yr

Principal Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement ... restoration, improve operational performance, and reduce recurring issues within a highly regulated ...

Citizens

Principal Incident Manager

Johnston, RI · On-site

$120K - $150K/yr

Description Principal Service Management Specialist - Enterprise Incident Manager Location & Work ... restoration, improve operational performance, and reduce recurring issues within a highly regulated ...

Citizens

Senior Incident Manager

Johnston, RI · On-site

$100K - $135K/yr

... restoration of critical services and minimize business disruption, financial exposure, and ... Serve as the central coordination point for Technology Operations, Risk, Legal, Communications ...

Citizens

Senior Incident Manager

Johnston, RI

$100K - $135K/yr

... restoration of critical services and minimize business disruption, financial exposure, and ... Serve as the central coordination point for Technology Operations, Risk, Legal, Communications ...

Citizens

Senior Incident Manager

Johnston, RI

$100K - $135K/yr

... restoration of critical services and minimize business disruption, financial exposure, and ... Serve as the central coordination point for Technology Operations, Risk, Legal, Communications ...

Citizens Bank

Senior Incident Manager

Johnston, RI · On-site

$100K - $135K/yr

... restoration of critical services and minimize business disruption, financial exposure, and ... Technology Operations, Risk, Legal, Communications, executive leadership, and other key ...

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Restoration Operations Manager information

What does a restoration operations manager do?

A Restoration Operations Manager oversees and coordinates restoration projects, such as those involving fire, water, or mold damage. They manage teams, ensure compliance with safety and industry standards, and communicate with clients throughout the restoration process. Their responsibilities include scheduling jobs, maintaining equipment, budgeting, and ensuring quality control. Ultimately, they ensure that properties are restored efficiently and to the client’s satisfaction.

How does a restoration operations manager typically coordinate with field teams and other departments during a project?

A Restoration Operations Manager plays a central role in ensuring seamless communication between field crews, project managers, and departments like customer service and logistics. They are responsible for scheduling resources, tracking project progress, and resolving any on-site issues that may arise. Regular coordination meetings, digital project management tools, and clear protocols help keep everyone aligned throughout the restoration process. This collaborative approach helps deliver timely and high-quality results for clients while maintaining safety and compliance standards.

What are the key skills and qualifications needed to thrive as a restoration operations manager, and why are they important?

To thrive as a Restoration Operations Manager, you need strong project management skills, knowledge of restoration processes, and experience leading teams, usually supported by a relevant degree or industry certifications like IICRC. Familiarity with job management software, estimating tools (such as Xactimate), and compliance regulations is essential. Excellent communication, leadership, and problem-solving abilities help you coordinate crews, interact with clients, and handle unexpected challenges. These skills ensure efficient project execution, client satisfaction, and successful recovery operations after disasters.

What is the difference between Restoration Operations Manager vs Restoration Supervisor?

AspectRestoration Operations ManagerRestoration Supervisor
CredentialsCertifications like IICRC, OSHA training, relevant experienceSimilar certifications, often less extensive experience required
Work EnvironmentOversees multiple projects, manages teams, strategic planningSupervises daily on-site operations, direct team oversight
Employer & Industry UsageUsed by restoration companies, property managers, insurance firmsCommonly employed in restoration firms, construction, and property services

The Restoration Operations Manager typically handles strategic planning, oversees multiple projects, and manages teams, while the Restoration Supervisor focuses on daily on-site operations and direct supervision. Both roles require relevant certifications and experience, but the manager position involves broader responsibilities and higher-level decision-making.

What are popular job titles related to Restoration Operations Manager jobs in Rhode Island?

For Restoration Operations Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Restoration Operations Manager jobs in Rhode Island look for?

The top searched job categories for Restoration Operations Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Restoration Operations Manager jobs?

Cities in Rhode Island with the most Restoration Operations Manager job openings:

Restoration Operations Manager jobs near you
Infographic showing various Restoration Operations Manager job openings in Rhode Island as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Restoration Project Manager

Cotton Holdings

Cumberland, RI • On-site

Full-time

Posted 10 days ago

Job description

Cotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments. 
  • Position requirements and responsibilities will include but are not limited to:  
  • Communicate with operations daily on project to ensure projects are running smoothly 
  • Keep customers and insurance adjusters up to date on all project activities. Adhere to all company protocol, project and safety policies, accounting procedures etc. 
  • Also, responsible to ensure that the service quality is at the company's highest standard  
  • Setting budget on project to ensure profitability 
  • Perform work within given budget or communicate job from beginning to end 
  • Project Buy Outs...Set draw schedule w/Subs & Vendors, pull permits, initiate and follow through to ensure all necessary paperwork is in the project file 
  • Develop a Site Safety Plan to communicate and have followed by Field Supervisor and labor 
  • Budgeting project to ensure profitability 
  • Keep client and adjuster informed to promote good customer service  
  • Ensure job files have proper-signed contracts and required forms depending on type of job 
  • Process files on a timely basis to ensure accurate processing by the accounting department 
  • Complete/draft Project Management Reviews daily for job file 
  • Conduct Safety Toolbox meetings 
  • Participate in safety investigations to minimize risk 
  • Provide feedback (positive or negative) to Operation and Production Managers regarding individual jobs as needed  
  • Keep open line of communication and constant networking with adjuster, the insurance community and any target business assigned 
  • Maintain the highest of integrity to ensure the "Cotton" image is viewed in the most positive manner  
  • Meeting the needs and request of the client and adjuster  
  • Conflict resolution with customers 
  • Performance of operation staff and change of scope 
  • Understanding of workflow procedures and systems. 
 

  • Heavy restoration project knowledge REQUIRED 
  • OSHA 10 or 30-hour a plus 
  • Understanding of workflow procedures and systems 
  • Knowledge of insurance industry a plus 
  • Mitigation 
  • Remediation 
  • Structural drying 
  • Abatement 
  • HVAC cleaning/duct cleaning 
  • Air cleaning/air quality testing 
  • Air purification setup 
  • Fire damage restoration 
  • Computer proficiency and knowledge of Microsoft Office applications 
  • Proven organizational, problem-solving and communication skills 
  • Proven ability to build relationships 
  • Good driving record: 
  • Minimum of twenty-one (21) years of age and have a minimum of three (3) years verifiable driving experience        
  • No more than 2 moving violations in the past 3 years 
  • No repeat seat belt violations 
  • No high-speed moving violations in the past 3 years  
  • Ability to get in and out and drive a vehicle for the majority of the workday; to and from appointments and office  
  • Ability to sit or stand for long periods of time (to complete paperwork as needed or manage a job while in the field)  
  • Ability to lift 50 lbs  
  • Ability to work in a smoky environment  
  • Ability to travel throughout the United States and potentially beyond the US borders for periods of time (to proactively chase, consult, market, secure business and satisfy project needs)  
  • To work an on-call schedule, which may require late evenings, early mornings and weekends to include long extended hours without much notice 
Education: 
  • Bachelor's degree or equivalent work experience 
 
This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties as requested 
 
Equal Opportunity Employer/Veterans/Disabled. 
If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR (877) 511-2962 
#Commercial 

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