Restoration Operations Manager Jobs in Puerto Rico

Job Title: Damage Assessor Inspector

Location: Puerto Rico

Reports to: Operations Manager / Drone Operations Manager

Compensation Range: Insert $20 - $23 hourly (depending on location, experience, skills, and qualifications)

About Ceres Caribe

Ceres Caribe was founded in Puerto Rico in 1998 after Hurricane Georges. It has since grown to be one of the largest employers by providing careers on the island. Ceres Caribe is recognized for its rapid disaster recovery including debris removal, demolition, and blue roofs. We perform resiliency services, including vegetation management and utility line clearing for the Puerto Rican power grid. Ceres Caribe is also nationally recognized for creating natural parks and an aviary center on the island. The company is expanding its efforts to assist in securing the power grid for the Island.

Driven by Purpose, Powered by People

At Ceres Caribe, we believe you are more than just an employee; you are part of a team with a purpose and a meaningful mission. Whether in management, field operations, or behind the scenes, every team member plays a vital role in restoring hope, helping communities recover and rebuild.

We value initiative, respect diversity, and give our people the freedom to lead. We offer competitive pay, travel opportunities, and a culture built on resilience and teamwork. If you show up with compassion, share the commitment, react with urgency, and deliver solutions, you will fit right in. We do not just respond to challenges; we rise to them.

What We Are Looking For

Damage Assessor Inspectors support Ceres Caribe's growing disaster recovery and resiliency efforts across Puerto Rico. This role is essential to documenting and evaluating damages caused by natural disasters and ensuring accurate reporting for recovery operations.

Success in the first 12 months includes:

• Completing accurate, timely, and high-quality field assessments
• Maintaining strong documentation standards
• Demonstrating reliability in fast-paced, high-volume disaster response environments
• Building proficiency in drone-based documentation and reporting systems
• Supporting case management and communication workflows

What You Will Do

• Travel to assigned cases to conduct field evaluations for damage caused by various natural disasters
• Identify, document, and video or photograph damages or loss, including drone-based assessments
• Complete required forms as directed and collect all necessary documentation
• Provide documentation to cost estimators and maintain accurate case files
• Report to the Operations Manager and Drone Operations Manager, escalating issues and resolutions as needed
• Upload photographs, videos, and drone footage into the designated database or management information system
• Coordinate and participate in case and sector meetings
• Follow policies, procedures, and communication protocols to maintain workflow efficiency
• Track caseloads and maintain accurate records in the management information system
• Perform other duties as assigned

Required Qualifications

• Physical ability to walk long distances, carry 10 to 30 pounds, climb steps, and work in rough or uneven terrain
• Ability to work in construction zones and damaged areas with walking hazards
• Willingness to travel throughout Puerto Rico
• Valid driver's license and ability to pass a Motor Vehicle Records (MVR) check
• Ability to follow procedures, maintain documentation accuracy, and meet deadlines in fast-paced environments

Preferred Qualifications

• Bachelor's degree
• Prior FEMA experience
• Experience with drone software including DroneDeploy, Pix4D, SiteScan, or GIS software
• Knowledge of GIS and applications within ArcGIS Online
• Insurance adjuster experience
• Background or understanding of construction, home inspection, code inspection, or residential or commercial building assessments
• Strong customer service, communication, organization, and problem-solving skills

What to Expect

This is a fast-paced, field-based role that requires frequent travel, independent work, and consistent communication with Operations and Drone teams. Damage Assessor Inspectors will visit disaster-impacted areas, document damages, and ensure accurate reporting for recovery and mitigation efforts. Work hours may fluctuate based on disaster activity, and during busy periods, hours may increase up to 40 per week. The role requires adaptability, attention to detail, and comfort working outdoors in varying conditions.

Physical Requirements and Environment

Ceres provides reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, as required by law. The physical requirements listed below reflect the essential functions of this role. If you need accommodation to perform these functions, please inform us during the application process.

• Ability to lift and move 10 to 30 pounds with or without reasonable accommodation
• Ability to walk long distances, climb steps, and work in uneven or hazardous terrain
• Willingness to wear PPE including hard hat, protective eyewear, steel-toed boots, and other required equipment
• Ability to work in adverse weather conditions, construction zones, damaged structures, and areas with debris, airborne particles, or loud noise
• Commitment to following safety standards and protocols

Why Join Ceres Caribe?

At Ceres Caribe, you will not just have a job, you will have a mission. Your work will directly impact the speed and strength of community recovery after disasters.

We offer:

• A collaborative, mission-driven culture
• Opportunities for professional growth and advancement
• The chance to make a lasting difference for communities

Ceres Caribe is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration without regard to age, race, color, sex, sexual orientation, gender identity or expression, national origin, religion, disability, pregnancy, genetic information, protected veteran status, or any other status protected by applicable law.

E-Verify: We comply with Federal law by verifying employment eligibility.