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Restaurant Work Jobs in Boston, MA (NOW HIRING)

General Manager

Salem, MA ยท On-site

$100K - $135K/yr

Create a welcoming atmosphere and maintain high cleanliness and safety standards in the restaurant. * Work with the kitchen and front-of-house staff to deliver a consistent dining experience ...

Host

Boston, MA ยท On-site

$6.25 - $10/hr

When possible, open the front door for guests entering or leaving the restaurant. * Effectively work the computerized seating and reservation system. * Provide guests with estimated waiting time.

Create a welcoming atmosphere and maintain high cleanliness and safety standards in the restaurant. * Work with the kitchen and front-of-house staff to deliver a consistent dining experience ...

General Manager

Salem, MA ยท On-site

$100K - $135K/yr

Create a welcoming atmosphere and maintain high cleanliness and safety standards in the restaurant. * Work with the kitchen and front-of-house staff to deliver a consistent dining experience ...

Create a welcoming atmosphere and maintain high cleanliness and safety standards in the restaurant. * Work with the kitchen and front-of-house staff to deliver a consistent dining experience ...

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Restaurant Work information

See Boston, MA salary details

$9

$16

$24

How much do restaurant work jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for restaurant work in Boston, MA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.50 per hour, depending on experience, location, and employer.

What is restaurant work?

Restaurant work involves a variety of roles and responsibilities within a food service establishment, such as serving customers, preparing food, cleaning, and managing operations. Jobs in this field include servers, cooks, hosts, dishwashers, and managers. The work can be fast-paced and often requires strong communication, teamwork, and customer service skills. Restaurant employees typically work shifts, including evenings, weekends, and holidays, to accommodate customer demand.

What are some common challenges faced by restaurant workers and how can they be managed effectively?

Restaurant workers often encounter challenges such as handling high-pressure situations during busy hours, maintaining excellent customer service, and working long or irregular shifts. Effective time management, strong teamwork, and clear communication with colleagues and management help address these challenges. Many restaurants also provide training on multitasking and customer interaction, which can make adapting to the fast-paced environment easier. Building resilience and staying organized are key to thriving in this dynamic role.

What are the key skills and qualifications needed to thrive in restaurant work, and why are they important?

To thrive in restaurant work, you need a solid understanding of food safety, customer service, and basic culinary or serving skills, often supported by a food handler's permit or relevant training. Familiarity with point-of-sale (POS) systems, reservation software, and kitchen equipment is typically required. Strong communication, teamwork, and the ability to stay calm under pressure are essential soft skills in this environment. These abilities ensure efficient service, customer satisfaction, and smooth operations during busy shifts.

What is the difference between Restaurant Work vs Server?

AspectRestaurant WorkServer
CredentialsNone required, on-the-job trainingNone required, but tips and experience matter
Work EnvironmentKitchen, dining area, front and back of houseDining area, front of house
Employer & Industry UsageRestaurants, cafes, cateringRestaurants, cafes, bars
Common Search & ComparisonGeneral restaurant rolesCustomer service, food service

Restaurant work encompasses a variety of roles including cooks, dishwashers, and bussers, often requiring minimal formal credentials. Servers specifically focus on customer service in the dining area, taking orders and serving food. While both roles are essential in the restaurant industry, servers have direct interaction with guests and typically earn tips, whereas other restaurant roles support the overall operation. Understanding these differences helps job seekers find the right position based on skills and interests.

Can I work in a restaurant with no experience?

Restaurant jobs often do not require prior experience, especially for entry-level positions like host, busser, or dishwasher. Employers typically provide on-the-job training, and having a positive attitude and willingness to learn can help you get hired. Basic skills such as good communication and the ability to work in a team are beneficial.

What are different jobs at a restaurant?

Common restaurant jobs include servers, cooks, dishwashers, hosts or hostesses, bartenders, and managers. These roles require various skills such as customer service, food preparation, and teamwork, often involving shifts during busy hours. Each position contributes to the overall operation and guest experience of the restaurant.
Infographic showing various Restaurant Work job openings in Boston, MA as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,972 per year, or $16.8 per hour.

General Manager

Salem, MA โ€ข On-site

$100K - $135K/yr

Full-time

Re-posted 27 days ago


Job description


A General Manager in a restaurant oversees all aspects of restaurant operations to ensure that guests receive excellent service and that the business is running efficiently and profitably.

Key Responsibilities:

1Overall Operations Management:

  • Supervise daily restaurant operations to ensure smooth service and operations across all departments (kitchen, front-of-house, bar, etc.).
  • Monitor and improve the overall guest experience, ensuring a high standard of service and food quality.

2Financial Management:

  • Develop and manage budgets, monitor cash flow, and control costs (labor, food, and beverage).
  • Oversee financial performance, including revenue and expenses, and ensure profitability.
  • Set pricing strategies for menu items and work on cost control measures to maximize profits.

3Staff Management:

  • Hire, train, and manage all staff, including chefs, servers, hosts, bartenders, and dishwashers.
  • Create staff schedules to ensure adequate staffing during peak and off-peak times.
  • Foster a positive work culture and ensure high employee morale and retention.

4Customer Experience:

  • Ensure excellent customer service, handle complaints, and ensure guests' needs are met.
  • Create a welcoming atmosphere and maintain high cleanliness and safety standards in the restaurant.
  • Work with the kitchen and front-of-house staff to deliver a consistent dining experience.

5Marketing and Promotion:

  • Develop and execute marketing campaigns and promotional events to attract customers, especially during slow periods.
  • Manage the restaurant's online presence, including social media and review sites (e.g., Yelp, Google Reviews).

6Menu and Inventory Management:

  • Collaborate with chefs to plan and update the menu, taking into account customer preferences and cost-effectiveness.
  • Oversee inventory control and ordering to ensure ingredients and supplies are well-stocked and used efficiently.

7Compliance and Safety:

  • Ensure the restaurant complies with all local laws and regulations, including health, safety, and food handling codes.
  • Manage alcohol licenses and ensure the responsible service of alcohol.
  • Conduct regular health and safety inspections to ensure cleanliness and operational standards.

8Strategic Planning and Growth:

  • Work with restaurant owners or senior management to plan and implement strategies for growth.
  • Manage restaurant expansion or renovation projects as needed.

9Nightlife Management:

We have a vibrant nightlife and needs to ensure Nightlife Manager/Head of Security is creating a safe and fun environment for our guests